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We are the Cleaning Experts

2/19/2021 (Permalink)

COVID-19 - Here to Help As the cleaning experts, we're here to help.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Kingston, Pittston City and Wyoming County, 570-714-0090.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Reconstruction Services after a Fire in Duryea

2/9/2021 (Permalink)

"Disasters can happen" text and SERVPRO logo in front of fire damage SERVPRO - Water & Fire Damage - Cleanup and Restoration

After the fire trucks leave, your Duryea home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. We have the specialized fire restoration and reconstruction training needed to restore your home to pre-fire condition.

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call SERVPRO of Kingston, Pittston City and Wyoming County, which is staffed 24 hours a day. Our representative will ask a series of questions regarding the fire damage event that will help us  with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

Our Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the we can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. They will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

They will clean all of the restorable items and structures that were damaged by the fire. They use a variety of cleaning techniques to restore your belongings to pre-fire condition. They’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Reconstruction 

Reconstruction is the final step—getting your home or business to its pre-fire condition. Reconstruction may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Preventing Mold in your Exeter Bathroom

2/1/2021 (Permalink)

Black Mold growing on white wall How to prevent mold in your Exeter bathroom.

Ahhhh a hot, steamy shower feels good to achy muscles, washing away your cares for a while. And while you’re relaxing and opening your pores in your skin the humidity level in your bathroom is rising, which can create an ideal environment for mold and mildew.

Preventing Mold with a Bathroom Exhaust Fan.
Many people think that the exhaust fan in the bathroom is there to remove away unpleasant odors. While they can help with that, these fans actually serve a much larger purpose. Bathroom exhaust fans draw the moisture-laden air that fills the room after a steamy shower or hot bath out of the bath room, bringing the room’s humidity down to a healthier level. This is a vital step in preventing mold growth and averting mold damage.

Your bathroom is an ideal location for mold because it thrives in a humid environment. One way to ensure that it comes on each time you enter the bath is to have an electrician hard wire the fan to the light switch. But for a more efficient way of controlling humidity invest in a humidity sensor.

Most people turn the fan on when they enter their bathroom to shower and turn it off when they leave. Unfortunately, this does not always give the exhaust fan enough time to evacuate the steam and humidity. Ideally, the fan needs to run until the moisture level in the bathroom is back to normal. You could just leave the fan running and come back later to turn it off, but you run the risk of forgetting it. This wastes energy and can shorten the lifespan of the exhaust fan. Instead, consider installing a humidity sensor. The sensor will automatically cut the fan off when the correct humidity level is restored. It is an easy way to prevent mold damage.

Dealing With Mold
If you find that you have a mold issue in your bathroom, do not attempt to handle it yourself. Disturbing the mold may facilitate its spread and contaminate other areas of your home or business that can be prevented. Spreading and cross contaminating your home or business could end up costing more money in the long run. Instead, turn to the professionals at SERVPRO of Kingston, Pittston City and Wyoming County. Our technicians have the training, specialized equipment, and protective gear to address mold damage. They can inspect the area, identify the source of moisture, contain the mold, remove it, properly cleanse your belongings and restore your home or business to a healthy environment.

Causes of Winter Fires in Wilkes-Barre

1/25/2021 (Permalink)

green SERVPRO logo Be aware of the leading causes of Wilkes-Barre home fires.

Heating, holiday decorations, winter storms and candles all contribute to an increased risk of fire during the winter months. Below are the common causes of house fires throughout the winter months. 

Heating

Heating is the second leading cause of U.S. home fires, deaths and injuries. December, January and February are the peak months for heating fires. Space heaters are the type of equipment most often involved in home heating equipment fires, figuring in two of every five fires (40%).  

Winter storms

Most of the U.S. is at risk for winter storms, which can cause dangerous and sometimes life-threatening conditions. Blinding wind-driven snow, extreme cold, icy road conditions, downed trees and power lines can all wreak havoc on our daily schedules. Home fires occur more in the winter than in any other season, and heating equipment is involved in one of every six reported home fires, and one in every five home fire deaths.

Generators

Portable Generators are useful during power outages, however, many homeowners are unaware that the improper use of portable generators can be risky. The most common dangers associated with portable generators are carbon monoxide (CO) poisoning, electrical shock or electrocution, and fire hazards. According to a report, half of the generator-related deaths happened in the four coldest months of the year, November through February, and portable generators were involved in the majority of carbon monoxide deaths involving engine-driven tools. 

Candles

December is the peak time of year for home candle fires; the top three days for home candle fires are Christmas, New Year’s Day, and New Year’s Eve. Each year between 2012 and 2016, an average of 8,200 home candle fires were reported each year. 

Electrical

Electrical home fires are a leading cause of home fires in the U.S. Roughly half of all home electrical fires involved electrical distribution or lighting equipment, while nearly another half involved other known types of equipment like washer or dryer fans, and portable or stationary space heaters.

Stay safe this winter season and be aware of the leading causes of fires. We are always here to help in the event of an emergency fire. 

Source: www.nfpa.org

Restoring your Tunkhannock Commercial property after water damage

1/8/2021 (Permalink)

Green SERVPRO truck in front of commercial building If an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Flooding and water damage events at Tunkhannock commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Kingston, Pittston City and Wyoming County

SERVPRO of Kingston, Pittston City and Wyoming County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Why Choose SERVPRO of Kingston, Pittston City and Wyoming County?

1/6/2021 (Permalink)

three SERVPRO trucks in front of commercial building See what our customers say.

SERVPRO of Kingston, Pittston City and Wyoming County is a locally owned, trusted leader in the water, fire and mold restoration industry. Our team of technicians are trained and certified through the Institute of Inspection Cleaning and Restoration Certification (IICRC) and follow standards set forth by OSHA.

Locally owned, we provide 24-hour emergency service and are dedicated to responding within 60 minutes to your commercial or residential needs. Our crews are ready for any water or fire damage including boarding up your home or business. We are a full service business, offering mitigation and reconstruction services.

Our team is equipped to make water or fire damage to your home or business, "Like it never even happened." After we are done with drying out a structure or removing smoke-damaged materials, we can put your home or business back together like it was before the damage occurred. 

Owner, John Lazo, prides our growing franchise on exceptional customer service, quick response time, community involvement and trained, professional employees. As a family owned business, we find it rewarding to help a home or business owner through a stressful time. We are always "Ready for whatever happens."

Below are a few testimonials from our awesome customers:

"Thank you SERVPRO for the amazing job your crew did after the recent fire next door to our studio The Art Room in Scranton. We had some water damage and a terrible odor of smoke from the adjoining building. Everything was cleaned and the odor is completely gone. What we thought would take a week or two for cleanup ended up being done in less than 48 hours. We were able to open for a very small event for a special little girl. We can’t thank you enough." - Cathy M., Scranton

"The borough has frequently utilized SERVPRO for many of our needs. In addition to being professional, reliable and courteous the staff and management regularly check in with us to see if they can assist in anyway. This service has been more than appreciated especially during these trying times." - Cathy S., Edwardsville

"Water heater burst and flooded our finished basement. Insurance suggested SERVPRO and it was the right call. Clint and crew showed up assessed the damage and went to work. Because of their quick work more was saved than lost. Highly recommend, very efficient and thorough." - John B., Jim Thorpe 

"Very friendly, knowledgeable and helpful staff. I would highly recommend the SERVPRO Kingston location to anyone in need of their services!" - Kayleigh D., Shavertown 

When dealing with an emergency, we can be there to help 24/7/365. 

2020 Annual Toys for Tots Foundation

12/30/2020 (Permalink)

Three individuals with Toys for Tots box and bikes 2020 Toys for Tots

Thank you to Melissa Walter State Farm Agency and her staff for partnering as a local drop off site for this year's Toys for Tots Foundation. Thank you also to the community who donated toys and these adorable bikes. We know it will make a child’s Christmas extra special! Thank you Toys for Tots! Merry Christmas!

Frozen, Burst Pipes in Shavertown

12/30/2020 (Permalink)

Frozen Water Spicket Frozen, Burst Pipes can cause severe Water Damage. We can help.

The winter months usually bring frigid temps which in turn can be a problem for homes and businesses without proper maintenance. After temperatures drop below freezing for consecutive days, pipes can freeze. When the temperature goes above freezing again, it's possible that these pipes can burst and cause severe water damage. Are your pipes frozen? Here are some signs: 

  • The Temperature Is Right- Pipes cannot freeze if it is not cold enough outside for them to do so. Water does not freeze when it is 60 degrees Fahrenheit outside, and neither do pipes. When the temperature falls to 32 degrees Fahrenheit or lower, you should begin to take precautions to prevent pipes from freezing. 
  • There Is Frost on the Pipe- For pipes that can actively be seen, such as those under sinks, you may be able to see frost that has accumulated on the exterior of the pipe. This can serve as a warning sign that the pipe is frozen before you ever try to turn on the faucet.
  • No Water Is Coming Out of the Faucet- Another sign that you may have a frozen pipe on your hands is lack of running water. If you or a tenant turn on a kitchen or bathroom faucet and only a slight trickle of water or no water at all comes out, the water pipe leading to the faucet may be frozen.
  • Strange Smells- A fourth potential sign of a blocked pipe is an odd smell coming from a faucet or drain. If the pipe is partially or completely blocked, the only way the odor can escape is back up in the direction of your property.

It's important to act quickly if you think your pipes are frozen. You can try to thaw them yourself, but also call in an experienced plumber to analyze the situation. Should you unfortunately find yourself dealing with water damage from a burst pipe, you can always call upon SERVPRO of Kingston, Pittston City and Wyoming County to help - 570-714-0090. 

The Best Way to Handle Mold in your Kingston Home

12/30/2020 (Permalink)

Mold Problem? We can help. Text with Servpro logo We can help if you suspect a mold problem.

The Correct Way to Handle Kingston Mold Damage

In Kingston, mold damage is a common problem. It affects all kinds of homes and businesses. It is not something to be scared of because it happens to almost everybody, at some time in their lives. However, it does need to be treated with caution. Mold damage, though common, can be both expensive and can cause health effects. 

This is why the only effective solution for dealing with chronic mold damage in Kingston is to call in the experts. SERVPRO has the necessary skills and expertise to make sure that all of the damaged areas of a property are safely removed. If you do not seek professional advice, you risk the problem becoming a recurring one. 

This guide to the importance of professional mold damage restoration will help you get to grips with the best possible solution. 

Fix the Source of the Issue 

While homeowners can go some way to removing the superficial signs of mold damage (the visible marks and blemishes), it is much more difficult to pinpoint the cause. And this is vital if the problem is to be eradicated for good. We are trained to look for patterns and uncover the source of the destruction. More often than not, the mold is being caused by an unidentified leak within the building or humidity issues.  

Recognize the Type of Mold 

It is a common misunderstanding to assume that all mold is the same. In fact, there are more than 10,000 different varieties. As they all require a slightly different approach, identifying which mold it is is vital. Nobody expects you to be able to distinguish between the characteristics of a thousand mold samples, so take the job to somebody specially trained for it. 

Use the Right Equipment 

Another important benefit of using SERVPRO is access to specialist equipment. You might have a basic dehumidifier in your home or workplace, but this won’t be strong enough to tackle a serious problem. You need heavy duty dryers, blowers, and EPA approved chemicals. If there is evidence of high level mold in the building – which causes negative health effects – protective clothing is needed to ensure safety. 

Think you have a mold problem? 

Give us a call - 570-714-0090

Melting Snow Causes Flooding in Pittston

12/30/2020 (Permalink)

three SERVPRO trucks in front of commercial building in the snow Winter Weather can cause Severe Water Damage

Flooding in Pittston from High River Levels

When the recent snow began to melt it added water to the ground that drained away in the same way as water from rainfall. Plus we had a measurable rain fall. As snow accumulates and becomes compacted during the winter the ratio of snow to water decreases. As us in NEPA have noted, we started the winter off strong a snow storm followed by rain storm.  As the temperatures rose to near 50 the following week, we saw freezing and melting of water surfaces.  The snow that melted from the high temps and large rain fall drained and melted into the River. Some homes along the line of the river or in low areas experienced water damage to their homes or businesses. If you had a problem like this, call us. We can help! 

If your Pittston home or business is suffering from flooding call our SERVPRO franchise 24/7 at 570-714-0090. We will respond immediately to restore any of the damage.