Recent Posts

We are Open for Business

3/27/2020 (Permalink)

Picture with lime green text that reads "We are Open" Here to help during these difficult times.

We are Open and Here to Help during these difficult times. 

During this very difficult, unprecedented time caused by the global pandemic of coronavirus, we want to send all our thoughts and prayers to the businesses and families whom have been impacted by all of this.

This is a challenging time, and we know you are concerned about your business, as well as your employees, family, and friends. We at SERVPRO want you to know that while we are taking all recommended precautions for the health of our employees, we will remain Open 24/7 for EMERGENCY SERVICES.

Per the guidelines of Gov. Wolf, SERVPRO is open and can still respond to Water & Fire Emergencies. We also can help minimize the spread of germs as we adhere to the highest cleaning and sanitation standards. We can continue to respond to calls regarding COVID-19 to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention.

As we all continue to face this overwhelming change, we want you to know that all of us at SERVPRO are wishing you, your employees, and your loved ones health, safety and positivity during this time.

If you have any questions about our emergency services, please call us at 570-714-0090. 

How to Prevent Water Damage in your Wilkes-Barre Home

3/19/2020 (Permalink)

water in basement with white staircase Tips to prevent water damage in your home.

Close to everything in the bathroom uses water, so it's no surprise that around 75% of household water use takes place there. All that water is meant to be confined to specific places, though: in the sink, in the tub/shower, in the toilet. Beyond these fixtures, a bathroom is just another room. Apart from the sealant around those fixtures, and waterproofing materials in the floor/walls of a shower, there's not a whole lot else to stop rogue water from doing damage. Except you!

At the end of the day, it's the vigilance of the homeowner that keeps mold and rot at bay. Knowing the signs of water damage, where it's most likely to occur, and how it happens is just as important as a properly-installed shower pan. A keen eye, paired with the information below, can help you avoid the water damage repair and mold remediation.

Helpful Tips:

  • Leaks can be deceitful: just because evidence of a leak appears in a certain spot doesn't mean the leak originates there. Take time to track down the source before planning out or attempting a repair.
  • Discoloration on walls or floors? Musty smell? Are any areas softer than others? These could point to a leak, mold, or bacteria. If you have access underneath/behind the suspicious area, you may be able to address it. Otherwise, you're best off calling a professional.
  • If drywall has become warped or bubbly, it's gotten wet. Poke a hole to allow any moisture a way out. If the drywall isn't saturated and feels nearly dry, you may be okay. If it's soft, it should be replaced. If the source of the water isn't obvious, there may be a leak in the wall.
  • Regularly test the shut off valves on fixtures, and replace as necessary. Keep an eye out for any wetness or staining around them that could indicate a leak. These valves are hugely important: should a fixture overflow, they're the quickest way to shut the water off. If you have flexible supply lines connected to them, make sure they're tightly secured to both valve and fixture.
  • If your bathroom doesn't have an exhaust fan, it needs one. While you can get away with a good window, nothing beats a properly-installed bathroom vent fan in taking moisture (and odors) out.
  • Always check around your shower after taking one. Curtains can get torn and seals on doors can deteriorate, allowing water to escape, collect, sit, or find its way to cracks and openings elsewhere.
  • A good bath mat goes a long way!
  • Drain the tub as soon as you're done with it: standing water can find its way into all sorts of hairline cracks and spaces in compromised drains.
  • Cracked, broken, or missing tiles allow water to seep in behind walls and under floors - repair or replace them immediately! The same goes with decaying or cracked grout. If things have been that way for a while, it's recommended that you have a professional check for any hidden damage - mold could be growing out of sight.
  • Shower pans can crack or be punctured, potentially leading to serious damage. Test your shower pan annually to catch any leaks before they have a chance to destroy your subfloor.
  • Toilets will leak, but most of the time it's a "contained" leak between the tank and the bowl - something that definitely needs to be fixed, but probably won't ruin anything else in the room. If the floor around the toilet is wet, has any give at all/is spongy, or you notice significant staining around the base, there's a problem. If you don't have experience with toilets, call a plumber - there could be a problem with the tank-to-bowl connection, the floor flange, or the gasket. Note: The wax ring under a toilet only seals air and gases from entering through the closet flange connection. It is not designed to seal against water.
  • If your toilet does not appear to be leaking, be sure that the base is sufficiently sealed with silicone caulk or a similar product. This keeps water and other liquids from making their way underneath. Keep an open gap at the rear so that any future leaks can make themselves known, otherwise that water will be completely sealed in (and you won't know until it's too late!)
  • Keep in mind that the toilet is usually the lowest point in a bathroom, and it's not uncommon for water to collect there from other sources. For instance: a small leak from a supply line could travel along pipes to the floor, remaining unnoticeable until enough of it accumulates where gravity directs it: the base of the toilet. Assuming there's a leak in or around the toilet, unnecessary repairs could be made while the real problem keeps dripping away.
  • Regularly check inside and under vanities, where leaks from supply lines and poorly-caulked sinks can be hidden.
  • Also check sinks for cracked or deteriorating caulking, and repair as needed. Keep the faucet and the area around the sink dry (don't let water collect and sit).
  • If you're going on vacation, or just leaving the house for the weekend, it's a good idea to shut off the water supply to the entire house. A burst pipe or similar emergency when no one's home can be catastrophic.

We are Cleaning Experts

3/17/2020 (Permalink)

Orange text that reads "Here To Help" with coronavirus symbol behind it. As the cleaning experts, SERVPRO is Here to Help.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Kingston, Pittston City and Wyoming County, 570-714-0090.


Water in Basement Tunkhannock, PA

3/17/2020 (Permalink)

white couch in living room under blue water Here to Help following water damage to your home.

Has your Kingston home had issues with water in the basement in the past? Avoid another spring and summer of your home filling with water. Below are some useful tips to follow in order to keep your basement dry and safe. 

1. Add Gutter Extensions

2. Plug Gaps

3. Restore the Crown

4. Reshape the Landscape

5. Repair Footing Drains

6. Install a Curtain Drain

7. Pump the Water

8. Waterproof the Walls

Not only does a wet basement look, feel and smell terrible, it poses a great risk to your home’s value and safety. Left unchecked, basement moisture can ruin floors and walls, allow for mold growth, and even damage roofing. Remember if you are dealing with any results of water in your home, we are always here to help. 

Cleaning up after Biohazard in Wilkes-Barre, PA

3/9/2020 (Permalink)

technician in white hazmat suit putting up plastic tarp SERVPRO can help following a Biohazard event.

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove or sanitize such substances can contribute to unhealthy and dangerous environments.

SERVPRO of Kingston, Pittston City and Wyoming County is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations. Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.

Reconstruction after a Storm in Tunkhannock, PA

3/1/2020 (Permalink)

Fallen tree with text that says ready to help after the Storm with SERVPRO logo We can help following a storm.

Do you have a home in the NEPA area? Do you even have a vacation home in the NEPA area? If the answer is yes to these questions, it is important to keep an eye on the safety of your property during storm season. As we head out of the frigid winter and enter into spring and the possibility of more storms, keep the following tips in mind to keep your home and belongings safe. If disaster strikes, we are always Here to Help. We can be reached 24/7 at 570-714-0090.. 


  • Cover all glass or delicate outdoor items and furniture.
  • Close all windows and doors during a hailstorm.
  • Put vehicles in the garage during hailstorms or cover with a thick blanket.
  • Move flowers and flower pots under cover.


  • Inspect home roofs regularly for loose or curled shingles (this also applies for wind).
  • Properly grade lot to avoid water seeping back into house.
  • Clear gutters and downspouts of debris to ensure proper drainage.
  • Ensure downspouts are located and facing away from the house.
  • Reduce air and water leaks with weather stripping around doors and windows.
  • Locate and seal any cracks in foundation walls and basement floor.


  • Replace rock and gravel landscaping material with shredded bark.
  • Install impact-resistant shutters over large windows and glass doors.
  • Secure all moveable outdoor items or relocate them indoors.
  • Keep trees and shrubbery trimmed and remove weak trees that may fall.
  • Avoid parking vehicles near or below trees, lampposts or power lines.
  • Secure all HVAC units, skylights and pipes to avoid being blown away.

Happy almost Spring! 

HVAC Cleaning in Tunkhannock, PA

2/20/2020 (Permalink)

Technician speaking with homeowner in front of HVAC Unit and orange SERVPRO logo. Be sure to clean and maintain your HVAC System this Spring.

Importance of Cleaning your Commercial HVAC System 

  • Most of the allergy-aggravating contaminants will be removed from your system
  • Your HVAC will operate more efficiently and effectively
    • Helps to restore peak energy efficiency.
    • May help to eliminate offensive odors.
    • Helps reduce the potential for mold growth.
    • Recognition from guests and customers of a very clean environment.

NADCA’s rule of thumb for consumers is that “if your air ducts look dirty, they probably are,” and that dirty HVAC systems should be inspected by a reputable, certified HVAC professional. Below are some other reasons homeowners choose to have their air ducts cleaned.

When to know it's time to have the ducts cleaned. 

  • There is visible mold growth inside ducts or on other components of your heating and cooling system
  • Ducts are infested with rodents or insects
  • Ducts are clogged with excessive amounts of dust and debris
  • Particles are released from your supply registers

We can quickly and efficiently clean your HVAC System 

SERVPRO Franchise Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

For more information on HVAC and air duct cleaning, call us today, (570) 714-0090.

Emergency Board Ups near Pittston, PA

2/10/2020 (Permalink)

SERVPRO logo on wooden board used for board up Emergency Board Up Services in NEPA.

SERVPRO of Kingston, Pittston City and Wyoming County can provide Emergency Board Up Services. If your home or business incurs storm or fire damage resulting in an opening in your building you may be in need of emergency board up services. Any openings in the structure need's to be properly boarded up to protect the building from weather and illegal entry.


Commercial Building in Duryea with Mold

2/3/2020 (Permalink)

Cartoon white wall  with mold and text that reads "Mold Problem? Call SERVPRO. We can help." Mold Problem? We can help.

In the process of selling a vacant property? Avoiding mold will aid in the quickness of the sale. Since mold loves moisture, it’s important to remove sources of water to prevent it from growing in the building. 

Potential problem areas to address to keep mold at bay include:

    • Roof Leaks: Check attic or top floor for roof leaks, and repair any that are found.
    • Wall Leaks: Weather strip and caulk leaky windows.
    • Window Condensation: Install insulated glass or storm windows to prevent condensation problems.
  • Plumbing Leaks: Examine pipes for leaks and insulate if needed.
  • Blocked Gutters: Keep gutters and downspouts clean.
  • Foundation Leaks: Channel water from downspouts away from house.
  • Basement Leaks: Examine basement for leaks and repair if necessary.
  • Water Under House: Check crawl space for excess moisture, and apply black plastic to ground to reduce humidity.
  • AC Drain Leaks: Be sure HVAC units drain properly and that drains are not clogged.
  • Ductwork Condensation: Inspect HVAC ducts for excess moisture. Repair or replace the insulation around them if wet.
  • Air Filters: Use a high quality air filter with HVAC units, and change it regularly.
  • Bath Vent Fans: Install bathroom fans that are vented to the outside. Run them during—and for 15 minutes after—showers.
  • Air Circulation: Open doors and windows during dry weather to increase air circulation.
  • Indoor Humidity: Keep the humidity in your home between 30 and 50 percent. Check it with a humidity gauge or moisture meter and use a dehumidifier to lower it if necessary.
  • Vent Gas Appliances: Make sure gas and kerosene heaters and fireplaces are properly vented to the outside to reduce the amount of moisture in the air.

Use these helpful tips to avoid growing mold in your property. If you find yourself dealing with mold, you can contact us to quickly remediate the problem. 570-714-0090 

Cleaning HVAC System after a Fire in Pittston

1/27/2020 (Permalink)

smoke soot and ash covering wooden beams of a sauna Following a fire, it's important to have your HVAC system cleaned.

Following a fire at you commercial or residential property in Pittston, your HVAC system can potentially collect a number of particles including; smoke residue, soot, emissions from the fire and other contaminates common during building fires. HVAC systems can still collect these particles, even if the system is not in use. Your HVAC system can be greatly affected by these foreign materials. The performance and overall cleanliness of your HVAC system should become a priority following a fire. An HVAC cleaning should be completed as a priority following a commercial or residential fire. 

At SERVPRO of Kingston, Pittston City and Wyoming County, we can inspect the heating, ventilation and air conditioning unit (HVAC) following a fire. Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe, especially following a fire.