Recent Posts

Fire Safety Tips in Shavertown

4/30/2021 (Permalink)

grill with flames coming from it Grill safely this season!

As Summer is quickly approaching, many of us will take dinner outside to the grill. While it's an awesome time of year, it's important to remember safety while using the grill. Taking safety measures can prevent fires to your Shavertown home. 

Based on 2013-2017 annual averages:

  • July (17%) was the peak month for grill fires, followed by June (14%), May (13%) and August (12%).

  • The grill had not been cleaned in roughly one-quarter of the fires.

  • More than one-quarter of grill structure fires started on an exterior balcony or open porch. Ten percent began when an outside wall caught fire; 5% began with some type of structural member or framing.

  • Eighty-five percent of grills involved in home fires were fueled by gas while 10% used charcoal or other solid fuel.

  • Gas grills were involved in an average of 8,700 home fires per year, including 3,600 structure fires and 5,100 outdoor fires annually. Leaks or breaks were primarily a problem with gas grills. Eleven percent of gas grill structure fires and 23% of outside gas grill fires were caused by leaks or breaks.

  • Charcoal or other solid-fueled grills were involved in 1,100 home fires per year, including 600 structure fires and 500 outside fires annually.

Enjoy these first few months of Spring and Summer & Remember safety when grilling out. We're always here to help. 


Spring Cleaning in Pittston

4/30/2021 (Permalink)

"Clean is in season" text with cleaning supplies and flower Give us a call to do your Spring Cleaning!

During the Spring and Summer months, allergens accumulate and fill areas of your home or office with dust, dust mites, animal dander, mold and other unhealthy elements. Unless you address the situation now, the air quality will continue to deteriorate.

We want to ensure that you and your property are properly prepared for the upcoming season. Therefore, we would like to offer you some helpful tips that will adequately prepare your property for the Spring/Summer:

  • Eliminate mold and mildew indoors by cleaning under the refrigerator, washing and disinfecting garbage cans, scrubbing bathrooms, and cleaning or changing shower curtains
  • Remove any wet debris from around the home or office, as mold spores are airborne particles that can easily float indoors
  • Schedule to have your chimney cleaned within the next month. Excessive buildup of creosote and debris, as well as miscellaneous branches, leaves and animal nests can create a dangerous situation as it increases the potential to spark a chimney fire.
  • Remember not to ignore your ductwork, vents and HVAC systems. Unnecessary dirt and debris can pose a serious threat to the health of your family or employees if they are not properly maintained.

Call the professionals at SERVPRO of Kingston, Pittston City and Wyoming County for those difficult cleaning jobs at 570-714-0090.

Thank you to our Customers!

4/30/2021 (Permalink)

SERVPRO logo See what our customers are saying!

After a home or business owner is impacted by water or fire damage, it is common to feel stressed, vulnerable and uncertain where to turn. 

Our team empathizes with each one of our customers and makes it our goal to make an already incredibly difficult situation less stressful throughout the restoration process. 

We so appreciate all of our customers and are honored to serve the NEPA area. Below are some positive reviews we have received from our amazing customers. 

"My husband and I contacted SERVPRO after finding mold underneath flooring that was removed. I have several autoimmune disorders and know how serious mold is, so I knew immediately that I wanted to have this professionally looked at. John and Clint were so amazing! They were very prompt about coming to look at the mold, and their answers to all of my questions put my mind at ease. We are able to have peace of mind knowing that it was taken care of properly! We would highly recommend SERVPRO of Kingston, Pittston City and Wyoming County!" - Bethany K., Exeter 

"We have had to use SERVPRO 2x in the past year for two separate, unrelated issues. Both times, they were prompt to come out, performed excellent service and kept us informed of the plan to treat the mold issues. Particularly on our recent incident, I needed the work done on a day off (which happened to be Black Friday) and despite a tight schedule, they were able to accommodate to me. I would absolutely recommend this company for Mold Remediation Issues and, frankly any other services they offer." - Mike L., Pittston 

"SERVPRO was the restoration company I chose to assist in removal and cleanup of water from recent storm this January. They were at my house the same day to set up fans and dehumidifiers. They worked diligently and professionally to make the experience the least stressful for me. They continued with the same professional service until the job was completed. They phoned to let me know when they would arrive. I would use them again and highly recommend them to anyone who needs this service. Top professional team." - Betty W., Shavertown 

When an emergency happens, please feel comfortable and confident in calling our team to assist. We will treat your home, business and belongings with the utmost care and respect. We are happy we can help. 

Storm Damage in Wilkes-Barre

4/30/2021 (Permalink)

When disaster strikes, let SERVPRO make it "Like it never even happened," text with storm and commercial building Making Storm Damage "Like it never even happened."

Do you have a home in Wilkes-Barre? Do you even have a vacation home in the NEPA area? If the answer is yes to these questions, it is important to keep an eye on the safety of your property during storm season. As we head out of the frigid winter and enter into Spring and the possibility of more storms, keep the following tips in mind to keep your home and belongings safe. If disaster strikes, we are always Here to Help. We can be reached 24/7 at 570-714-0090. 


  • Cover all glass or delicate outdoor items and furniture.
  • Close all windows and doors during a hailstorm.
  • Put vehicles in the garage during hailstorms or cover with a thick blanket.
  • Move flowers and flower pots under cover.


  • Inspect home roofs regularly for loose or curled shingles (this also applies for wind).
  • Properly grade lot to avoid water seeping back into house.
  • Clear gutters and downspouts of debris to ensure proper drainage.
  • Ensure downspouts are located and facing away from the house.
  • Reduce air and water leaks with weather stripping around doors and windows.
  • Locate and seal any cracks in foundation walls and basement floor.


  • Replace rock and gravel landscaping material with shredded bark.
  • Install impact-resistant shutters over large windows and glass doors.
  • Secure all moveable outdoor items or relocate them indoors.
  • Keep trees and shrubbery trimmed and remove weak trees that may fall.
  • Avoid parking vehicles near or below trees, lampposts or power lines.
  • Secure all HVAC units, skylights and pipes to avoid being blown away.

Keep these safety tips in mind to keep your home or business safe this season! 

Happy Spring! 

Source: Global News

Commercial HVAC Cleaning in Kingston

4/30/2021 (Permalink)

HVAC cleaning equipment running in commercial duct work Call us for your commercial building HVAC Cleaning!

Ventilation systems are often the biggest culprit in poor indoor air quality. You should frequently make it a priority to inspect the ductwork of your commercial property and home. This ensures the safety of your customers and/or residents. 

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe. However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.
  • Eliminates Potentially Harmful Air Pollutants
  • Eliminates Old Toxins
  • May Reduce Allergy Symptoms
  • Cleans Out Bugs and Rodent Debris

Don't forget about your HVAC system during your Spring Cleaning this year! Give our SERVPRO  franchise a call and we can clean your HVAC system for you. 570-714-0090 

Celebrating 5 Years in Business

4/26/2021 (Permalink)

SERVPRO owner and VP in front of presented awards SERVPRO celebrates 5 years in business!

On Tuesday, April 27th, 2021, SERVPRO of Kingston, Pittston City and Wyoming County celebrated 5 years since opening our doors for business. Our franchise has come a long way since that day in 2016 and we have our customers, employees, business partners and community to thank for that. So honored to say we have added another franchise to our belt this year as well.

When franchise owner, John Lazo, first opened the business, his goal was to provide the best customer service to our customers in the restoration industry. Raised in Northeastern Pennsylvania, John prides himself on a work ethic handed down from his family.

NEPA has a reputation of hard working people and what better area to operate a business where we set the standard for excellence. Our franchise has continued to grow every year from day 1 and we look forward to serving you for your residential or commercial needs.

We are very proud to be a leader in Fire & Water Damage Restoration and also part of our community. We look forward to serving the NEPA community for many years to come. 

Save Time by Calling SERVPRO for Water Damage

4/13/2021 (Permalink)

Home surrounded by water with SERVPRO logo and "water damage" text Call SERVPRO following an Emergency, and save time!

After a water emergency that floods a home or business, the last thing that most people want to deal with is a bill for cleaning up the damage. This is what leads many homeowners to attempt water extraction on their own instead of calling a professional. 
If you're in need of water removal you may be tempted to save money by trying to get rid of the excess water on your own. However, going this route typically has more consequences than benefits and will result in greater losses of time, money, and your possessions in the long run. Here's why calling SERVPRO for professional water removal is a smart move. 
Professional water extraction works extremely well. While some homeowners resort to opening windows and doors, turning on ceiling fans, and blotting towels around the house, SERVPRO has powerful equipment that ensures efficient and thorough water removal. We're also often able to restore documents, books, furnishings, and electronic devices affected by water damage, plus we'll get your home's humidity back to an appropriate level. 
Many water emergencies are hazardous. 
If your house has been flooded with gray or black water, such as that from a natural disaster, backed up sewer line, or a leaky toilet, expert attention to the problem is best. These types of water are risky for untrained persons to handle because it involves disease causing waste and debris. This is the type of material that can't simply be put out with the week's garbage and needs proper and safe disposal.  We're knowledgeable about how to get rid of contaminated waste during water extraction, so there are no lingering health risks to your family or pets. 
It's important to consider mold and mildew. 
One reason that so many homeowners who attempt DIY water removal eventually end up calling a pro is unseen damage caused by mold and mildew. While your flooring and possessions may look and feel dry, without proper water extraction and controlling humidity mold and mildew will thrive, cause off odors, and ruin your home's structure along with your possessions and furniture. SERVPRO technicians are skilled at protecting against the growth of mold and mildew and have effective strategies to combat it. 
At SERVPRO of Kingston, Pittston City and Wyoming County, we know how important it is to get your home back in order as quickly as possible. We'll help you mitigate the costs of any water emergency by restoring your possessions and preventing future damage to your home. For more information about our water removal services or to receive a quote, call us 24/7 at 570-714-0090. 

Emergency Board Ups in Swoyersville

4/1/2021 (Permalink)

Fire damaged home with "Disasters can happen" text and SERVPRO logo Emergency Board Ups are one of the first steps in the Fire Restoration process.

SERVPRO of Kingston, Pittston City and Wyoming County can provide Emergency Board Up Services. If your home or business incurs storm or fire damage resulting in an opening in your building you may be in need of emergency board up services. Any openings in the structure need's to be properly boarded up to protect the building from weather and illegal entry.


Wilkes-Barre Businesses - Do you have an Emergency Plan?

3/26/2021 (Permalink)

SERVPRO Ready Plan App on Smartphone Call us to help create your free Emergency Plan.

The SERVPRO® Emergency READY Profile® (ERP) will help ensure you and your business are “Ready for whatever happens.”

In the event of an emergency, the SERVPRO® Emergency READY Profile® can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas. The ERP is also accessible online using your computer or tablet; download SERVPRO’s free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP establishes us as your disaster mitigation and restoration provider, giving you access to over 50 years experience and a system more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save a lot of time in the future. 

If you're a business owner looking to create an emergency plan, call us, we can help! 

Water Damage in Factoryville

3/18/2021 (Permalink)

We are water damage restoration specialists and are ready to restore your Factoryville home back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of Kingston, Pittston City and Wyoming County uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry. We know during the process, you may be a little stressed, concerned and confused, but our trained technicians will walk you through the process and make the water damage like it never even happened. We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Kingston, Pittston City and Wyoming County is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Luzerne and Wyoming County communities and want to do our part to make our community the best it can be.