Recent Posts

Severe Storm Caused Water Damage to Exeter Home

7/10/2020 (Permalink)

Trees down on road with "Storm Damage" text Severe Storm Caused Water Damage

Since the weather is unpredictable in NEPA, it is important to prepare your home against potential damages. It is important that you know how to prevent water damage during a storm for your peace of mind. There are several ways in which one can be able to prevent any further damages in the event of any unforeseen circumstance.

Find out more about how to prevent water damage during a storm below.

How to Prevent Water Damage Indoors

A. Weatherproof Doors and Windows

Since doors and windows are the gateway to your home, it is important to be certain that they will be able to protect your home against the weather. This is why it is important to seal the cracks and gaps on your doors and windows.

B. Keep Home Clean and Secure

It is easier to prevent water damage when everything in your home is in order and secure. It is important to keep your important documents in one place to ensure easier tracking of vital files. You must place important items in an area where they would not be affected by potential water damage. A home with minimal clutter will help minimize the cost of water damage.

C. Know the Items that you need to Protect first

Keep all of your important documents and items in one area that is easy to grab and take out of your home in the event of an emergency.

D. Gather Survival Kit that you will need during the Storm

A survival kit should contain everything you need since it is dangerous to go out of the house when there is an imminent storm in the area.

Always practice safety during a severe storm and keep these tips in mind to prevent water damage. 

Storm or Water Damage to your home? We can help! 

Do you have an Emergency Plan for your Business?

7/1/2020 (Permalink)

SERVPRO orange logo with Emergency Ready Profile text underneath and check mark Be prepared with a Free Emergency Ready Plan.

Now more than ever Emergency Plans are crucial for your place of business.

Since opening our business, we have worked with multiple businesses, school districts, hotels, hospitals, any many more to establish an emergency plan for their buildings. These plans are so important in keeping your staff, students, guests, customers, etc. safe. We want to help you keep the ones most important to you safe. 

These emergency plans are important for a 1,000 square foot building all the way to a 200,000 square foot building. An emergency can happen anywhere, and no matter how big your business is, you should be prepared! Below are a few categories of businesses we have completed ERP's at, but the categories are endless. 

- Hotels

- School Districts

- Movie Theaters

- Libraries

- Senior Living Centers

- Restaurants 

- Apartment Complexes 

- Small Businesses

- Universities 

- Insurance Agencies

- Spas 

- Country Clubs

- Hospitals 

- Medical Offices

- Non-Profit Organizations

- Government Buildings 

Interested in setting up your free emergency plan? Give us a call!

Storm Damage near Tunkhannock

7/1/2020 (Permalink)

Two vehicles stopped in the rain because of downed tree in road Here to Help following the storm.

Did you experience storm damage to your home in Tunkhannock? 

SERVPRO of Kingston, Pittston City and Wyoming County has experience restoring homes and businesses affected by severe storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

The SERVPRO Team can provide help whether you're dealing with a tornado, hurricane, or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

With our team of professionals along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. Our team is always Here to Help. If you need storm damage assistance or restoration, we can be reached 24/7 at 570-714-0090. 

Keep these safety tips in mind when the possibility of a tornado or strong storm is imminent:

Choosing a Spot

  • Go to the lowest floor and the innermost portion of the building
  • Seek shelter in an interior hallway, under a stairwell, bathroom, or closet
  • Shut doors behind you
  • Get under a heavy desk or workbench
  • Crouch down, protect your head and make yourself as small a target as possible
  • Cover your body with a mattress, sleeping bag, blanket, pillow or coat

What to Avoid

When sheltering, things to avoid include:

  • Taking shelter where there are heavy objects directly above you such as a refrigerator, which could potentially fall through the floor
  • Windows, as breaking glass from flying debris can cause severe injury
  • Doors and exterior walls

Special Considerations

In addition to the above listed recommendations, some situations require additional precautions.

  • Mobile Homes: Get out and seek sturdy shelter immediately when a tornado warning or a tornado watch is issued. Do not delay.
  • Commercial Buildings: Do not use elevators and remember to shut doors behind you.

And remember, we are always here to help!

4th of July Firework Safety

6/29/2020 (Permalink)

Green fireworks and orange SERVPRO logo with Happy 4th of July text Happy 4th of July!

When using fireworks this 4th of July, stay safe with these tips below: 

  • Never allow young children to play with or ignite fireworks.
  • Avoid buying fireworks that are packaged in brown paper because this is often a sign that the fireworks were made for professional displays and that they could pose a danger to consumers.
  • Always have an adult supervise fireworks activities. Parents don't realize that young children suffer injuries from sparklers. Sparklers burn at temperatures of about 2,000 degrees - hot enough to melt some metals.
  • Never place any part of your body directly over a fireworks device when lighting the fuse. Back up to a safe distance immediately after lighting fireworks.
  • Never try to re-light or pick up fireworks that have not ignited fully.
  • Never point or throw fireworks at another person.
  • Keep a bucket of water or a garden hose handy in case of fire or other mishap.
  • Light fireworks one at a time, then move back quickly.
  • Never carry fireworks in a pocket or shoot them off in metal or glass containers.
  • After fireworks complete their burning, douse the spent device with plenty of water from a bucket or hose before discarding it to prevent a trash fire.
  • Make sure fireworks are legal in your area before buying or using them.

Have a fun and safe 4th of July! 

Cleaning & Disinfecting for Pittston Commercial Buildings

6/25/2020 (Permalink)

Virus photo with orange "Here to Help" text and SERVPRO logo As the Cleaning Experts, SERVPRO is Here to Help.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Kingston, Pittston City and Wyoming County, 570-714-0090.


Summer Temperatures mean Severe Storms in Wilkes-Barre

6/9/2020 (Permalink)

Orange Lighting Bolt with Green background and text "Be Storm Ready, Know the Difference" SERVPRO is Here to Help following the Storm.

Severe Weather

It's very exciting to say that it feels as though Summer is here to stay! With highs in the 80s most of us are rejoicing and also probably excited for the first thunderstorm of the season! Although it is very relaxing and refreshing, it is very important to keep in mind safety when dealing with severe storms. When storms strike Wilkes-Barre, do you know the difference between a watch and a warning?

During severe weather, a number of alerts may flash on the TV screen or on your mobile device. But do you know what they mean, and which ones require immediate action?

Severe Thunderstorm WATCH

A thunderstorm is considered severe when it exhibits one or more of the following:

  • Large hail (hailstones that are one inch diameter or greater, so hail the size of a quarter or larger fits this criterion).
  • Wind gusts of 58 mph or greater.
  • A tornado.

severe thunderstorm watch means that atmospheric conditions are favorable for severe thunderstorm development. The severe thunderstorm watch outlines an area where an organized threat of severe thunderstorms is expected generally during a three- to six-hour period. 

Severe Thunderstorm WARNING 

severe thunderstorm warning means that a severe thunderstorm is imminent: It is occurring or is about to occur. Severe thunderstorm warnings are issued by the local National Weather Service office when it deems a particular thunderstorm has met, or will soon meet, the severe criteria listed above. Severe thunderstorm warnings are usually highly localized – covering parts of one to several counties – and generally last for 30 to 60 minutes.

During a severe thunderstorm warning, it is important to get to safety immediately. Severe winds – gusts of 58 mph or greater – can down trees and power lines, causing injury and potentially death to those hit by large falling objects and other debris. In addition, if a severe thunderstorm is producing large hail, injury and significant property damage can result.

It is important to remember the differences between these storms and always be prepared to take action. Our SERVPRO franchise is highly trained to respond to any size disaster, and we could mitigate any damage caused by severe storms this season.

We are always here to help!
-- 570-714-0090 --

June is National Safety Month 2020

6/1/2020 (Permalink)

yellow sign reading "June is National Safety Month" Practice safety this month and all Summer long.

June as “National Safety Month” to bring awareness to the importance of safety. Here are a few tips to avoid workplace accidents and injuries. 

Practice Effective Tool Safety

Tools are an essential part of completing tasks while on the job site. However, tools can present a workplace injury hazard. Power tools present hazards when considering the source of their power (gas, electric, etc.) and the force at which they operate (like jack hammers or saws). But basic hand tools like wrenches, hammers, pliers, screwdrivers, and others can present dangers of injury as well. Here are some key points to keep in mind to help prevent an injury from a hand tool or power tool:

Hand Tools

  • Inspect the tool before use – do not use a tool with a loose or cracked handle.
  • Use the right tool for the job – do not use a tool for anything other than it’s intended purpose.
  • Operate tools according to the manufacturers’ instructions.
  • Use appropriate personal protective equipment, such as safety goggles and gloves.
  • Perform regular maintenance on tools.
  • Keep the floor surface clear of any debris or tripping hazards.

Power Tools

  • Disconnect tools when not in use.
  • Avoid using power tools in wet locations; if unavoidable, ensure that adequate Ground Fault Circuit Interrupter (GFCI) Protection is installed and properly functioning.
  • Use a cord with a three-pronged plug and grounding pin, or double-insulated tools with intact insulating housings.
  • Ensure cords are not a tripping hazard.
  • For gasoline or diesel powered equipment, shut down the engine and let it cool before refueling.
  • Use guards for moving parts of power tools – this helps protect the operator and others from rotating parts such as a saw blade.

Preventing Slip and Fall Injuries/Accidents

Slip and fall injuries are types of losses that can present a significant cost to your business. With some careful planning, you can help reduce the potential of slips, trips and falls in your small business location.

Remember to:

  • Keep the floor clear of fallen objects
  • Clean up or report any spills
  • Check your pathway for any obstructions — drawers, supplies, trash cans, power cords, etc.
  • Keep an eye out for uneven floors or changes in floor level
  • Use proper footwear
  • Use handrails when ascending or descending stairs
  • Watch out for loose, torn or worn flooring
  • Report poorly-lit areas or burned out bulbs/non-functioning lighting

Driving/Vehicle Safety

Here are some examples of safe driving practices:

  • Verify driver’s Motor Vehicle Report (MVR) records yearly to ensure licenses are valid and to discover any violations (e.g., speeding tickets)
  • Permit only trained and properly licensed people to drive specialized vehicles.
  • Check tires, lights, horn, and brakes of company vehicles before driving; repair or replace as needed.
  • Wear safety belts to prevent being ejected in event of accident.
  • Rest as needed – a drowsy driver can be very dangerous.
  • Be aware of the distribution of the cargo weight (shifting loads may cause loss of control).
  • Follow vehicle owner’s manual for braking techniques (e.g., many manufacturers advise against pumping anti-lock brakes).
  • Do not exceed maximum speed limit.
  • Count the number of seconds it takes to reach a fixed object which the vehicle in front passed, and then keep at least two seconds of distance behind that vehicle if the road and weather are favorable; maintain more time if they are not.
  • Check blind spots before changing lanes; look over your shoulder or use mirrors if you do not have a rear window or if the load blocks the view from a rear window.
  • Stay out of other vehicles’ blind spots.
  • Pull over to side of road when making or receiving a phone call, texting, or using any electronic device.

Electrical Safety

Working with (or around) electricity poses a serious injury risk in the workplace. Here are some potential electricity risks and how to help minimize or eliminate them.

Tools and Equipment
As mentioned previously in this article, tools present a risk due to their power and the fact that normal use of electrical equipment causes wear and tear that can result in improper function of the tool/device, short-circuits, or exposed wires. By remembering safe practices such as, but not limited to, disconnecting tools when you’ve finishing using them, not operating tools in wet conditions, and using guards and protective equipment, you can help maintain a safe level of power tool and equipment use.

Power Lines
Power lines can carry extremely high voltage. Not only do they pose an electrocution risk, but also a risk burns. Power lines can be either overhead or buried under ground, which is an additional risk when excavating.

  • Check first for overhead power lines before starting any work; call your area’s underground utility locator to ensure there are no buried underground lines before beginning any excavation work.
  • Have the utility owner’s authorized representatives de-energize and ground lines when conducting work near them.
  • Perform job duties around power lines with the assumption that they are energized.

Extension Cords
Extension cords are a necessary device for any job site; however, cords pose a hazard when they are worn, have exposed wires, or a loose connection on the plug-in end. These conditions can increase the hazard of electric shock.

  • Use extension cords that are 3-wire type to ensure proper grounding.
  • Do not modify or attempt to repair extension cords.
  • Use cords and connection devices with strain relief.
  • To remove cords from receptacles, pull them on the plugs – not the cords.

Additional Electrical Safety Tips

  • Electrical equipment, electrical circuits, and power supply systems should be grounded.
  • Inspect electrical systems to ensure that the path to ground is continuous. Utilize a small, inexpensive plug-in socket tester to ensure circuits are properly wired and grounded. Test GFCI- equipped circuits using the test button on the unit.
  • Use double-insulated tools and ensure that any metal-framed tool has proper grounding cord and plug

Office Safety

While an office may be quieter and neater than a plant or jobsite, it can still contain machinery, chemical, slip and fall, and fire hazards. Here are some hazards found in most office settings along with ways to help eliminate or minimize their risks.

Machines (copier, shredder, fax, printer) 
Only employees trained to use these machines should be operating them. Remind users to keep body, hair, clothing, and jewelry away from moving and/or hot parts. The machines should be plugged in to properly grounded outlets, and defective or damaged power cords should be replaced. Only qualified technicians should service or repair machines.

Slip and fall risks 
Keep power cords out of walkways. Furniture, storage, and equipment should not be blocking aisles or walkways. Clean spills immediately using non-slip floor cleaners and waxes. During inclement weather, place walk-off floor mats at doorways to help reduce the buildup of slippery conditions on floors. Adequate light should be provided in all areas where employees walk, and handrails should be in place for stairs. 

Fire hazards 
Smoking should only be allowed in designated areas with adequate ashtrays. Portable heaters should be discouraged in the office, or if permitted, they must be kept clear from combustibles. Employees should avoid overloading electric circuits.

Source: AmTrust Financial 

Mold Remediation Company near Laceyville

5/20/2020 (Permalink)

Black mold growing on white wall in basement We can help remediate mold in Wyoming County.

Mold Remediation Company

Any home or commercial property can quickly become infested with mold if a source of water is present. Mold can spread throughout a property in as little as 48 hours. Since mold can produce allergens and irritants, you should call us to inspect your Laceyville home if you suspect you have a mold problem. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation.

Learn more about mold and what to do until help arrives by reviewing these mold damage tips.

If You See Signs of Mold,
Call Us Today – (570) 714-0090

Understanding Mold

Confusion and misunderstanding surround the topic of mold and mold remediation. Some restoration businesses even make claims to remove all mold from a building. This is a fallacy. Mold spores occur naturally almost everywhere, both indoors and outdoors. These microscopic spores float along in the air and can enter a home or business through windows and HVAC systems.

Consider these facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Disinfecting Services in Luzerne & Wyoming Counties

5/15/2020 (Permalink)

SERVPRO technicians in white PPE disinfecting building Here to Help disinfect for COVID-19.

SERVPRO® professionals are trained in adhering to the highest cleaning and sanitation standards.

We are being called upon by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their properties. All of our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities. We’re here to help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Need Specialized Cleaning Services? Call Us Today - 570-714-0090

About Coronavirus

The Centers for Disease Control and Prevention continues to respond to an outbreak of a respiratory disease caused by a new coronavirus that was first detected in China and has now spread internationally. While the virus is termed "coronavirus," the sickness that results after infection has been termed COVID-19.

COVID-19 has now been declared a pandemic, which is a global outbreak of a disease.


How to Prepare

The CDC recommends the following steps for your family or business in case COVID-19 spreads in your community:

  1. Stay tuned to local news and government organizations to keep up to date with information related to COVID-19 in your local area.
  2. Know the signs and symptoms of COVID-19 and take the following steps if you’re symptomatic:
    1. Stay home when you are sick.
    2. Call your doctor or emergency room before you visit.
    3. Practice “social distancing” by limiting your movements and interactions with others.
  3. Take extra precautions if you or someone you live with is considered "Higher Risk."
  4. Protect your family and business by cleaning frequently-touched surfaces regularly.
  5. Create a plan for your household and business to ensure minimal disruption to daily activities.
    1. Ensure you have a two-week supply of essentials for your home and business.
    2. Establish communication protocols with your family and coworkers.


Specialized Products

The CDC recommends using a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Helping the NEPA Community during COVID-19

5/8/2020 (Permalink)

Four SERVPRO technicians in yellow PPE Here to Help during COVID-19

In these times of stress and uncertainty, the best way to combat the threat of COVID-19 is to be prepared. When it comes to disinfection and sanitization, SERVPRO cleanup practices follow CDC guidelines and use EPA-approved products.

We’re here to help you protect your business and your employees – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call on your certified cleanup and sanitization experts at SERVPRO of Kingston, Pittston City and Wyoming County.