If you have a fire or water emergency, please call us now at (570) 714-0090

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

Community Golf Outing

7/26/2021 (Permalink)

2 SERVPRO team members on the golf course Chamber Golf outing and Business Exposition

SERVPRO Kingston, Pittston City, Wyoming County is proud to announce our Sister Franchise to attend the 54th annual Golf outing and on- course Business Exposition with the Hazleton Chamber of Commerce! 

This event will take place on August 19th 9:30am EST at Blue Ridge Trail Golf Club, 260 Country Club Dr. Mountain Top, PA, 18707

We always enjoy time spent with the Chamber and its local business leaders. Stop by our stand for some goodies and drinks! 

SERVPRO Kingston, Pittston City, Wyoming County -24/7 Water, Fire, Mold Remediation, and Bio- Hazard Emergency Services. Call us today at 570-714-0900. 

Water Damage in Pittston

7/22/2021 (Permalink)

Your Problem Our Solution with SERVPRO logo Water Damage. Here to help!

Water damage may be slow and minor such as water that could eventually impair a surface, or it may be instantaneous and catastrophic such as burst pipes and flooding. However fast it occurs, water damage is a major contributor to loss of property.

Something as simple as an Ice Maker line on a refrigerator can spring a leak and cause significant damage to a home without being detected. 

Some helpful tips to ensure your refrigerator is not the cause of water damage in your home: 

1)  Check the water lines and make sure connections are tightened.

2) Break up Ice buildup causing jams

3) Level the Refrigerator and Ice Maker

4) Check your water filter and Dispenser.

If your home or business suffers a water loss, you can call us 24/7 - 570-714-0090.

SERVPRO Kingston, Pittston City Wyoming County is here to help!

Kingston Community Outreach

7/15/2021 (Permalink)

3 ladies holding a tray of food Community Outreach Ice Cream Social

SERVPRO of Kingston, Pittston City, Wyoming County is looking forward to joining Melissa Walter - State Farm Agent next Friday, July 23rd for some Free Ice Cream & Pup Cups!

Stop by her office at 1934 N. Memorial Highway #101 Shavertown PA  between 2pm-4pm for ice cream, giveaways, and more! 

SERVPRO is thankful to be able to service and be a part of such a great community. Please stop by to see us and Melissa 's office staff between 2pm-4pm for ice cream, giveaways, and more!

SERVPRO Kington, Pittston City, Wyoming County provides 24/7 emergency services for Water, Fire, Mold Remediation and Bio- Hazzard.  Call us at 570-714-0090. 

What equipment do we use after an Avoca water loss?

7/9/2021 (Permalink)

Green Servpro fans and dehumidifier in living room Our trained team and state of the art equipment can make water damage "Like it never even happened."

How we help after a water loss? 

Following a water loss at your home or business, you may be wondering who to call or how the damage will be fixed. It's easy to feel overwhelmed, but knowing that our trained SERVPRO team uses state of the art technology to restore your property can make you feel at ease. 

Following an emergency situation at your property, below you can find the equipment our team uses that will mitigate the problem. 

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers causes moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers
  • Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

If your Avoca home or business suffered a water loss, you can call us 24/7 - 570-714-0090. 

Storm Damage preventive Tips

6/25/2021 (Permalink)

SERVPRO orange logo with lightning bolt Storm Prevention tips

Storms can cause some serious damage at times but there are some simple tips you can follow to help minimize the damage to your property.  

Following some simple tips can help prevent severe damage to your properties or may even mitigate any damage from happening at all. 

  1. Keep your trees trimmed.  Trimming your trees regularly will help fewer branches fall in heavy wind or other severe weather. 
  2. Secure Outdoor Items. Loose items like grills, tables, and lawn furniture, pool furniture should be brought inside to avoid becoming projectiles in storms with high winds. 
  3. Inspect for Drainage Problems. It is recommended to have the gutters cleaned once leaves have fallen, but there can be other drainage problems around your home, including areas where water can drain onto the foundation and cause damage. 
  4. Inspect your roof. A brand new roof should withstand most severe weather, but if your roof is 5-10 years old or older, it should be checked for loose shingles, nails and sheathing. Not only can shingles blow off in a storm, but loose nails and sheathing can cause chunks of roofing to be dislodged or create openings for rain and ice to penetrate.

Roofs that are over 15 years old may not be able to withstand severe storms even if there have been no signs of concern prior.

source:https://www.thechiefnews.com/news/storm-damage-prevention-5-tips-to-help/article_0e979aa6-49f6-11eb-bea2-634e0e7f8f4a.html

Lincoln County Sheriff's office  

In the event your home or business suffers from storm Damage. SERVPRO Kingston,Pittston City, Wyoming county is here to help!  Call us 24/7 at 570-714-0090.

Why Choose SERVPRO?

6/22/2021 (Permalink)

Corporate logo green and orange Why Choose SERVPRO?

There are several reasons to utilize and trust SERVPRO for your Residential and Commercial

1. Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Kingston, Pittston City and Wyoming County is close by and ready to respond to your cleaning or restoration needs.. We are proud to be an active member of the Kingston, PA community and want to do our part to make our community the best it can be. In addition SERVPRO has over 1,700 Franchises in the U.S. and Canada that are ready to help for large losses.

  1. IICRC Trained Technicians

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

  1. Testimonials from our Valued Customers

“I used this company to tear out a large are in a historical home. They were friendly, responsive and professional. I highly recommend this company!!! DEFINITELY CALL THEM!”

 “Thank you SERVPRO for the amazing job your crew did after the recent fire next door to our studio.  We had some water damage and a terrible odor of smoke from the adjoining building. Everything was cleaned and the odor is completely gone. What we thought would take a week or two for cleanup ended up being done in less than 48 hours. We were able to open for a very small event for a special little girl. We can’t thank you enough.”

“The borough has frequently utilized SERVPRO for many of our needs. In addition to being professional, reliable and courteous the staff and management regularly check in with us to see if they can assist in anyway. This service has been more than appreciated especially during these trying times.”

“Water heater burst and flooded our finished basement. Insurance suggested SERVPRO and it was the right call. Clint and crew showed up assessed the damage and went to work. Because of their quick work more was saved than lost. Highly recommend, very efficient and thorough.”

We look forward to serving you and our community!  Call us 24/7 at 570-714-0090

Fire Damage in South Wilkes Barre

6/15/2021 (Permalink)

Fire damaged contents inside a local nail salon business Fire damage in South Wilkes Barre Commercial Building

When a fire hit a local Nail Salon in South Wilkes Barre SERVPRO Kingston, Pittston City, Wyoming County was on the scene to help! Our highly trained technicians are ready 24 hours a day, 7 days a week to respond to fire emergencies. We have the expertise to restore your home or business quickly and properly. 

Fire, Smoke, or Soot Damage? Call SERVPRO Kingston, Pittston City, Wyoming County Today at 570-714-0090.

Biohazard Safety in West Pittston

6/8/2021 (Permalink)

Servpro truck in front of a commercial building Prevention tips of Biohazard exposure in the workplace

It is important to be aware of possible Biohazard within the workplace and how to ensure proper safety. 

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO Franchise Professionals are trained to safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, SERVPRO Franchise Professionals are here to help transform any unsafe environments back into clean, safe homes and offices.

Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding, or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

Common Biohazard Scenarios

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO franchise professionals remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

SERVPRO can remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. We clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. We follow federal and state guidelines to properly clean all surfaces.

24 Hour Emergency Service

Biohazard emergencies don’t always happen during regular business hours, and that’s why SERVPRO Franchise Professionals are available 24 hours a day, 365 days a year. You can expect an immediate response time, day or night. 

SERVPRO of Kingston, Pittston City,and Wyoming County is here to help and has the proper equipment and training to care for your needs. 

Contact us 24/7 at 570-714-0090 with any Commercial or Residential Biohazard cleanup needs. 

Preventing Storm Damage to your Tunkhannock home

6/4/2021 (Permalink)

orange lightning bolt with be ready storm tips Call us 24/7 for emergency storm damage!

Tunkhannock and Wyoming County Summers are well known for severe storms. Since June is National Safety Month, it's important to follow tips to keep your home safe from storm damage this Summer. 

Below are some safety tips to follow this Summer:

1. Clean your gutters.

2. Inspect the foundation of your home.

3. Check your yard for dead or diseased trees.

4. Secure furniture that could fall.

5. Have your roof inspected every year.

6. Know how to shut off your utilities.

7. Unplug electronics.

8. Identify safe rooms in your home.

9. Create a disaster kit.

10. Watch the weather.

SERVPRO wishes you a fun and safe Summer. Follow these tips to keep your home safe. Should your home or business suffer storm damage, please contact us 24/7 at 570-714-0090. 

Source: https://insurancehub.com/prevent-storm-damage/

June is National Safety Month

5/28/2021 (Permalink)

Orange SERVPRO logo with green background June is National Safety Month!

Did you know that June is National Safety Month? This year, the NSC Program is observing the 25th anniversary of National Safety Month. The U.S. has seen an incline in workplace and non workplace injuries, so it's important to take steps to keep yourself safe. 

Below are the weekly topics that the NSC are going to focus on each week:

Week 1 - Prevent Incidents Before They Start: Identifying risks and taking proactive safety measures to reduce hazard exposure on important topics from ergonomics to chemical management is crucial to creating a safe workplace.

Week 2 - Address Ongoing COVID-19 Safety Concerns: As the pandemic continues, employers play an important role in expanding operations and returning remote workers to physical workspaces.

Week 3 - It’s Vital to Feel Safe on the Job: Being able to be one’s self at work without fear of retaliation is necessary for an inclusive safety culture. Leading organizations focus not only on physical safety, but psychological safety as well.

Week 4 - Advance Your Safety Journey: Safety is all about continuous improvement. Whether organizationally or individually, NSC can help provide guidance for your path forward.

You can learn more about National Safety Month via their website. Source: https://www.nsc.org/work-safety/get-involved/national-safety-month

Be Safe! 

Mold Remediation in Wilkes-Barre

5/19/2021 (Permalink)

Mold Problem? We can help. Text with Servpro logo If you discover mold in your Wilkes-Barre property, we can help!

As the weather breaks in Wilkes-Barre, our team has noticed a higher call volume for mold remediation. After many experienced water damage this winter from frequent snow storms and ice dams, remaining moisture in a structure can lead to mold. 

Our team is able to dry our structures following water damage to prevent secondary damage, like mold. However if there is mold detected in the home or business, we also can remediate this problem. Below is what a few of our customers are saying about our mold remediation services. 

"I had a serious problem with mold in the crawl space under a section of my house. I called SERVPRO of Kingston to inspect the area and contracted with them to remove the damaged insulation and perform mold remediation procedures. Although my problem was not an emergency, the SERVPRO team responded quickly, and, from the moment I called to the end of the project, I was treated with the utmost respect and courtesy, and the work was carried out in a professional and efficient manner. Everyone at SERVPRO of Kingston, from the owner to the office staff and technicians, was personable, helpful, and professional. What a team! I recommend the business most highly and without reservation." - Ellen, Hunlock Creek

"My husband and I contacted SERVPRO after finding mold underneath flooring that was removed. I have several autoimmune disorders and know how serious mold is, so I knew immediately that I wanted to have this professionally looked at. John and Clint were so amazing! They were very prompt about coming to look at the mold, and their answers to all of my questions put my mind at ease. We are able to have peace of mind knowing that it was taken care of properly! We would highly recommend SERVPRO of Kingston, Pittston City and Wyoming County!" - Bethany, Exeter 

"Can’t say enough good things about John and his crew! I had water damage and mold growing in my ceiling after a leak in my roof. John was immediately out to take a look and had his crew there promptly there after. They did a great job of removing the damaged and moldy material, sprayed and set up HEPA filters to catch any remaining spores. John is especially great because he takes the time to look over the whole situation and get a plan together to that will be best for the unique problems. He explained exactly what he was going to do and what I needed to do after he was finished. I highly recommend these guys and would use the again 100%!" - Jared, Dallas 

If you have questions regarding our mold remediation services, please call us at 570-714-0090. 

Cleaning Services in Duryea

5/14/2021 (Permalink)

Three SERVPRO techs cleaning carpeting and removing contents SERVPRO can provide emergency and non-emergency cleaning services.

Did you know that SERVPRO of Kingston, Pittston City and Wyoming County offers both general cleaning services and biohazard cleaning services? 

Our team can respond to an emergency cleaning situation that may require proper PPE, specific guidelines, equipment and products, but also can schedule a general cleaning for both residential and commercial properties. 

Below are the cleaning services that our team provides: 

  • Biohazard Cleaning
  • Sewage Cleanup
  • Air Ducts & HVAC Cleaning
  • Carpet & Upholstery Cleaning
  • Ceiling, Floors & Walls Cleaning
  • Odor Removal 
  • Content Removal 
  • Trauma & Crime Scene Cleaning
  • Vandalism & Grafitti Cleaning
  • Certified: SERVPRO Cleaned (COVID-19 & Viral Pathogens Cleaning) 

If dealing with an emergency or inquiries about a general cleaning, please call us at 570-714-0090. 

National Firefighters Day

5/6/2021 (Permalink)

SERVPRO Rep and firefighters in front of fire truck Celebrating National Firefighters Day! Thank you, Firefighters!

On Tuesday, May 4th we celebrated National Firefighters Day! We had such a great time visiting some of our local Fire Departments to “Hydrate our Heroes” On National Firefighters Day and everyday, we thank you for everything you do! 

Kingston Forty Fort Fire Department Wilkes Barre Township Fire Department Wilkes Barre Fire Department Athletic Association Wilkes-Barre City Firefighters IAFF Local 104 City of Pittston Bureau of Fire Edwardsville Fire Department Shavertown Volunteer Fire Department Good Will Hose Co. #2, Plymouth Back Mountain Regional Fire & EMS, Dallas PA Back Mountain Fire/EMS News Page Kunkle Fire Company, Inc. Kunkle Fire Department Luzerne County Fire Companies Luzerne County Firewire Luzerne County Emergency Management Lehman Township Police Department

Fire Safety Tips in Shavertown

4/30/2021 (Permalink)

grill with flames coming from it Grill safely this season!

As Summer is quickly approaching, many of us will take dinner outside to the grill. While it's an awesome time of year, it's important to remember safety while using the grill. Taking safety measures can prevent fires to your Shavertown home. 

Based on 2013-2017 annual averages:

  • July (17%) was the peak month for grill fires, followed by June (14%), May (13%) and August (12%).

  • The grill had not been cleaned in roughly one-quarter of the fires.

  • More than one-quarter of grill structure fires started on an exterior balcony or open porch. Ten percent began when an outside wall caught fire; 5% began with some type of structural member or framing.

  • Eighty-five percent of grills involved in home fires were fueled by gas while 10% used charcoal or other solid fuel.

  • Gas grills were involved in an average of 8,700 home fires per year, including 3,600 structure fires and 5,100 outdoor fires annually. Leaks or breaks were primarily a problem with gas grills. Eleven percent of gas grill structure fires and 23% of outside gas grill fires were caused by leaks or breaks.

  • Charcoal or other solid-fueled grills were involved in 1,100 home fires per year, including 600 structure fires and 500 outside fires annually.

Enjoy these first few months of Spring and Summer & Remember safety when grilling out. We're always here to help. 

Source: nfpa.org

Spring Cleaning in Pittston

4/30/2021 (Permalink)

"Clean is in season" text with cleaning supplies and flower Give us a call to do your Spring Cleaning!

During the Spring and Summer months, allergens accumulate and fill areas of your home or office with dust, dust mites, animal dander, mold and other unhealthy elements. Unless you address the situation now, the air quality will continue to deteriorate.

We want to ensure that you and your property are properly prepared for the upcoming season. Therefore, we would like to offer you some helpful tips that will adequately prepare your property for the Spring/Summer:

  • Eliminate mold and mildew indoors by cleaning under the refrigerator, washing and disinfecting garbage cans, scrubbing bathrooms, and cleaning or changing shower curtains
  • Remove any wet debris from around the home or office, as mold spores are airborne particles that can easily float indoors
  • Schedule to have your chimney cleaned within the next month. Excessive buildup of creosote and debris, as well as miscellaneous branches, leaves and animal nests can create a dangerous situation as it increases the potential to spark a chimney fire.
  • Remember not to ignore your ductwork, vents and HVAC systems. Unnecessary dirt and debris can pose a serious threat to the health of your family or employees if they are not properly maintained.

Call the professionals at SERVPRO of Kingston, Pittston City and Wyoming County for those difficult cleaning jobs at 570-714-0090.

Thank you to our Customers!

4/30/2021 (Permalink)

SERVPRO logo See what our customers are saying!

After a home or business owner is impacted by water or fire damage, it is common to feel stressed, vulnerable and uncertain where to turn. 

Our team empathizes with each one of our customers and makes it our goal to make an already incredibly difficult situation less stressful throughout the restoration process. 

We so appreciate all of our customers and are honored to serve the NEPA area. Below are some positive reviews we have received from our amazing customers. 

"My husband and I contacted SERVPRO after finding mold underneath flooring that was removed. I have several autoimmune disorders and know how serious mold is, so I knew immediately that I wanted to have this professionally looked at. John and Clint were so amazing! They were very prompt about coming to look at the mold, and their answers to all of my questions put my mind at ease. We are able to have peace of mind knowing that it was taken care of properly! We would highly recommend SERVPRO of Kingston, Pittston City and Wyoming County!" - Bethany K., Exeter 

"We have had to use SERVPRO 2x in the past year for two separate, unrelated issues. Both times, they were prompt to come out, performed excellent service and kept us informed of the plan to treat the mold issues. Particularly on our recent incident, I needed the work done on a day off (which happened to be Black Friday) and despite a tight schedule, they were able to accommodate to me. I would absolutely recommend this company for Mold Remediation Issues and, frankly any other services they offer." - Mike L., Pittston 

"SERVPRO was the restoration company I chose to assist in removal and cleanup of water from recent storm this January. They were at my house the same day to set up fans and dehumidifiers. They worked diligently and professionally to make the experience the least stressful for me. They continued with the same professional service until the job was completed. They phoned to let me know when they would arrive. I would use them again and highly recommend them to anyone who needs this service. Top professional team." - Betty W., Shavertown 

When an emergency happens, please feel comfortable and confident in calling our team to assist. We will treat your home, business and belongings with the utmost care and respect. We are happy we can help. 

Storm Damage in Wilkes-Barre

4/30/2021 (Permalink)

When disaster strikes, let SERVPRO make it "Like it never even happened," text with storm and commercial building Making Storm Damage "Like it never even happened."

Do you have a home in Wilkes-Barre? Do you even have a vacation home in the NEPA area? If the answer is yes to these questions, it is important to keep an eye on the safety of your property during storm season. As we head out of the frigid winter and enter into Spring and the possibility of more storms, keep the following tips in mind to keep your home and belongings safe. If disaster strikes, we are always Here to Help. We can be reached 24/7 at 570-714-0090. 

Hail

  • Cover all glass or delicate outdoor items and furniture.
  • Close all windows and doors during a hailstorm.
  • Put vehicles in the garage during hailstorms or cover with a thick blanket.
  • Move flowers and flower pots under cover.

Water

  • Inspect home roofs regularly for loose or curled shingles (this also applies for wind).
  • Properly grade lot to avoid water seeping back into house.
  • Clear gutters and downspouts of debris to ensure proper drainage.
  • Ensure downspouts are located and facing away from the house.
  • Reduce air and water leaks with weather stripping around doors and windows.
  • Locate and seal any cracks in foundation walls and basement floor.

Wind

  • Replace rock and gravel landscaping material with shredded bark.
  • Install impact-resistant shutters over large windows and glass doors.
  • Secure all moveable outdoor items or relocate them indoors.
  • Keep trees and shrubbery trimmed and remove weak trees that may fall.
  • Avoid parking vehicles near or below trees, lampposts or power lines.
  • Secure all HVAC units, skylights and pipes to avoid being blown away.

Keep these safety tips in mind to keep your home or business safe this season! 

Happy Spring! 

Source: Global News

Commercial HVAC Cleaning in Kingston

4/30/2021 (Permalink)

HVAC cleaning equipment running in commercial duct work Call us for your commercial building HVAC Cleaning!

Ventilation systems are often the biggest culprit in poor indoor air quality. You should frequently make it a priority to inspect the ductwork of your commercial property and home. This ensures the safety of your customers and/or residents. 

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe. However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.
  • Eliminates Potentially Harmful Air Pollutants
  • Eliminates Old Toxins
  • May Reduce Allergy Symptoms
  • Cleans Out Bugs and Rodent Debris

Don't forget about your HVAC system during your Spring Cleaning this year! Give our SERVPRO  franchise a call and we can clean your HVAC system for you. 570-714-0090 

Celebrating 5 Years in Business

4/26/2021 (Permalink)

SERVPRO owner and VP in front of presented awards SERVPRO celebrates 5 years in business!

On Tuesday, April 27th, 2021, SERVPRO of Kingston, Pittston City and Wyoming County celebrated 5 years since opening our doors for business. Our franchise has come a long way since that day in 2016 and we have our customers, employees, business partners and community to thank for that. So honored to say we have added another franchise to our belt this year as well.

When franchise owner, John Lazo, first opened the business, his goal was to provide the best customer service to our customers in the restoration industry. Raised in Northeastern Pennsylvania, John prides himself on a work ethic handed down from his family.

NEPA has a reputation of hard working people and what better area to operate a business where we set the standard for excellence. Our franchise has continued to grow every year from day 1 and we look forward to serving you for your residential or commercial needs.

We are very proud to be a leader in Fire & Water Damage Restoration and also part of our community. We look forward to serving the NEPA community for many years to come. 

Save Time by Calling SERVPRO for Water Damage

4/13/2021 (Permalink)

Home surrounded by water with SERVPRO logo and "water damage" text Call SERVPRO following an Emergency, and save time!

After a water emergency that floods a home or business, the last thing that most people want to deal with is a bill for cleaning up the damage. This is what leads many homeowners to attempt water extraction on their own instead of calling a professional. 
 
If you're in need of water removal you may be tempted to save money by trying to get rid of the excess water on your own. However, going this route typically has more consequences than benefits and will result in greater losses of time, money, and your possessions in the long run. Here's why calling SERVPRO for professional water removal is a smart move. 
 
Professional water extraction works extremely well. While some homeowners resort to opening windows and doors, turning on ceiling fans, and blotting towels around the house, SERVPRO has powerful equipment that ensures efficient and thorough water removal. We're also often able to restore documents, books, furnishings, and electronic devices affected by water damage, plus we'll get your home's humidity back to an appropriate level. 
 
Many water emergencies are hazardous. 
If your house has been flooded with gray or black water, such as that from a natural disaster, backed up sewer line, or a leaky toilet, expert attention to the problem is best. These types of water are risky for untrained persons to handle because it involves disease causing waste and debris. This is the type of material that can't simply be put out with the week's garbage and needs proper and safe disposal.  We're knowledgeable about how to get rid of contaminated waste during water extraction, so there are no lingering health risks to your family or pets. 
 
It's important to consider mold and mildew. 
One reason that so many homeowners who attempt DIY water removal eventually end up calling a pro is unseen damage caused by mold and mildew. While your flooring and possessions may look and feel dry, without proper water extraction and controlling humidity mold and mildew will thrive, cause off odors, and ruin your home's structure along with your possessions and furniture. SERVPRO technicians are skilled at protecting against the growth of mold and mildew and have effective strategies to combat it. 
 
At SERVPRO of Kingston, Pittston City and Wyoming County, we know how important it is to get your home back in order as quickly as possible. We'll help you mitigate the costs of any water emergency by restoring your possessions and preventing future damage to your home. For more information about our water removal services or to receive a quote, call us 24/7 at 570-714-0090. 

Emergency Board Ups in Swoyersville

4/1/2021 (Permalink)

Fire damaged home with "Disasters can happen" text and SERVPRO logo Emergency Board Ups are one of the first steps in the Fire Restoration process.

SERVPRO of Kingston, Pittston City and Wyoming County can provide Emergency Board Up Services. If your home or business incurs storm or fire damage resulting in an opening in your building you may be in need of emergency board up services. Any openings in the structure need's to be properly boarded up to protect the building from weather and illegal entry.

SITUATIONS THAT MAY CALL FOR BOARD-UP SERVICES INCLUDE:

Wilkes-Barre Businesses - Do you have an Emergency Plan?

3/26/2021 (Permalink)

SERVPRO Ready Plan App on Smartphone Call us to help create your free Emergency Plan.

The SERVPRO® Emergency READY Profile® (ERP) will help ensure you and your business are “Ready for whatever happens.”

In the event of an emergency, the SERVPRO® Emergency READY Profile® can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas. The ERP is also accessible online using your computer or tablet; download SERVPRO’s free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP establishes us as your disaster mitigation and restoration provider, giving you access to over 50 years experience and a system more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save a lot of time in the future. 

If you're a business owner looking to create an emergency plan, call us, we can help! 

Water Damage in Factoryville

3/18/2021 (Permalink)

We are water damage restoration specialists and are ready to restore your Factoryville home back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of Kingston, Pittston City and Wyoming County uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry. We know during the process, you may be a little stressed, concerned and confused, but our trained technicians will walk you through the process and make the water damage like it never even happened. We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Kingston, Pittston City and Wyoming County is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Luzerne and Wyoming County communities and want to do our part to make our community the best it can be.

We are growing!

3/16/2021 (Permalink)

SERVPRO owner and VP in front of presented awards Looking forward to serving more of NEPA this year and years to come!

Our team is excited to announce that we have grown! Along with SERVPRO of Kingston, Pittston City and Wyoming County, we are now also proud owners of SERVPRO of Hazleton, Dallas and Harveys Lake.

This has been a goal of ours since day one, and we could not do it without our amazing customers, staff, community and business partners. We look forward to continuing to serve even more of NEPA in 2021 and many years to come! - Our SERVPRO Family

April Showers bring May Flowers - & possible Flooding in Kingston

3/16/2021 (Permalink)

orange and green flowers with Servpro logo Prepare for possible flooding this Spring.

After a very active Winter in NEPA, most of us are ready for warmer temps and sunnier skies. Although that does sound refreshing, we can't leave out the fact that April Showers are likely very prominent. They do lead to May Flowers but could also lead to minor or severe flooding. Follow these tips below to avoid rain water entering your home this season. 

  • Waterproof Your House Exterior
  • Maintain Your Roof
  • Seal Windows and Doors
  • Maintain Your Home’s Exterior Finish
  • Ensure Proper Drainage
  • Clean Your Gutters
  • Check Your Downspouts
  • Redirect Runoff

Wishing you a safe and sunny Spring ahead! Remember, we are always here to help when needed. 570-714-0090. 

Sewer backup in Wyoming

3/8/2021 (Permalink)

SERVPRO tech in PPE removing biohazard items Biohazard Cleanup is dangerous and should be handled by a professional.

Why Biohazard Situations Should Not Be Handled on Your Own. 

While many would like to conduct the cleaning or maintenance of their home or business following a biohazard situation, it is extremely important to call in a trained and certified biohazard cleaning company to handle these cleanups. 

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. We are trained to safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we are here to help transform any unsafe environments back into clean, safe homes and offices.

  1. Safety Equipment – Cleaning extreme situations requires the use of personal safety wear to protect cleaners from exposure to bloodborne diseases, dangerous chemicals, and infection. The average person does not possess this type of ppe.
  2. Cleaning Equipment – Thorough cleaning of locations affected by biological hazards calls for specialized equipment and cleaning solutions. Certified bio-remediation companies use advanced equipment and effective disinfectant solutions to leave client sites free of biohazards. Our staff are trained to use this equipment to remove all hazardous materials from your home – many of which you can’t even see.
  3. Disposal – Objects that have come in to contact with human or animal blood or waste including needles, carpets, mattresses, and clothing should be disposed of properly so they do not pose a health threat to the public. We are required to transport and dispose of biohazard waste appropriately.
  4. Ability to handle difficult scenes – The work involved in cleaning up after a crime or trauma is mentally, physically, and emotionally difficult for those connected to the victim to handle. Family and friends often find it extremely painful to see a loved one’s remains. Our team members have experience working in this taxing environment.
  5. Peace of mind – Use of a professional biohazard cleanup company will leave you with complete assurance that your family and friends are safe from any harm posed by the biological hazards once present in your home or business.

Winter Storm Damage in Pittston

3/4/2021 (Permalink)

three SERVPRO vehicles in front of commercial building Here to Help following the storm.

Cold weather, snow, and ice storms can cause severe damage to your home or business. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. We have the winter storm experience, expertise, and the resources to remediate damage caused by winter weather.

Frozen Pipes

Extreme cold weather can cause pipes to freeze and burst. In general, pipes are more likely to freeze when the temperature is below 20 degrees Fahrenheit. The resulting water damage can be extensive. Outdoor pipes and pipes in unheated areas of the home can freeze if they are not properly insulated or if temperatures are severely cold. We can quickly and safely repair water damage caused by frozen pipes.

Outdoor pipes most likely to freeze include:

  • Outdoor hose bibs
  • Swimming pool supply lines
  • Water sprinkler lines

Pipes in unheated or partially heated areas are also at risk of freezing, including:

  • Basements
  • Crawl spaces
  • Garages

Ice Dams

An ice dam is formed when snow melts unevenly on a roof and refreezes into a dam at the edge of the roof, near the eaves. This dam prevents any further snowmelt from draining off of the roof. This standing water can back up under shingles, leak into a home, and cause significant water damage to ceilings, walls, and other areas. Ice dams can also tear off gutters and loosen shingles.

Roof Damage

Snow and ice can cause significant damage to your gutters and roof. The additional weight of snow and ice can even cause a roof to collapse. When there’s a cold snap, water can get into cracks and small spaces and expand when it freezes, causing larger cracks and more damage. The repetition of freezing and thawing cycles can cause small cracks to get larger.

Regardless of the Winter Storm, We Can Help

Cold weather and winter storms can cause significant damage with little warning. Regardless of the type of storm, we can handle any size disaster caused by:

  • Cold temperatures
  • Heavy snowfall
  • Ice storms and freezing rain

Extreme Storm Damage in Texas - SERVPRO Disaster Recovery Team

2/26/2021 (Permalink)

SERVPRO Disaster Recovery Team Trucks in parking lot SERVPRO is here to help in Texas.

The SERVPRO Storm Team has been activated and hundreds of crews are on standby to respond to the snow storm affected region once the roadways improve. With the large volume of calls for assistance, we encourage residents to be patient while we make every effort to respond as quickly as possible.

Proud to be part of such a strong franchise community. Help is on the way, Texas.

We are the Cleaning Experts

2/19/2021 (Permalink)

COVID-19 - Here to Help As the cleaning experts, we're here to help.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Kingston, Pittston City and Wyoming County, 570-714-0090.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Reconstruction Services after a Fire in Duryea

2/9/2021 (Permalink)

"Disasters can happen" text and SERVPRO logo in front of fire damage SERVPRO - Water & Fire Damage - Cleanup and Restoration

After the fire trucks leave, your Duryea home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. We have the specialized fire restoration and reconstruction training needed to restore your home to pre-fire condition.

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call SERVPRO of Kingston, Pittston City and Wyoming County, which is staffed 24 hours a day. Our representative will ask a series of questions regarding the fire damage event that will help us  with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

Our Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the we can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. They will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

They will clean all of the restorable items and structures that were damaged by the fire. They use a variety of cleaning techniques to restore your belongings to pre-fire condition. They’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Reconstruction 

Reconstruction is the final step—getting your home or business to its pre-fire condition. Reconstruction may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Preventing Mold in your Exeter Bathroom

2/1/2021 (Permalink)

Black Mold growing on white wall How to prevent mold in your Exeter bathroom.

Ahhhh a hot, steamy shower feels good to achy muscles, washing away your cares for a while. And while you’re relaxing and opening your pores in your skin the humidity level in your bathroom is rising, which can create an ideal environment for mold and mildew.

Preventing Mold with a Bathroom Exhaust Fan.
Many people think that the exhaust fan in the bathroom is there to remove away unpleasant odors. While they can help with that, these fans actually serve a much larger purpose. Bathroom exhaust fans draw the moisture-laden air that fills the room after a steamy shower or hot bath out of the bath room, bringing the room’s humidity down to a healthier level. This is a vital step in preventing mold growth and averting mold damage.

Your bathroom is an ideal location for mold because it thrives in a humid environment. One way to ensure that it comes on each time you enter the bath is to have an electrician hard wire the fan to the light switch. But for a more efficient way of controlling humidity invest in a humidity sensor.

Most people turn the fan on when they enter their bathroom to shower and turn it off when they leave. Unfortunately, this does not always give the exhaust fan enough time to evacuate the steam and humidity. Ideally, the fan needs to run until the moisture level in the bathroom is back to normal. You could just leave the fan running and come back later to turn it off, but you run the risk of forgetting it. This wastes energy and can shorten the lifespan of the exhaust fan. Instead, consider installing a humidity sensor. The sensor will automatically cut the fan off when the correct humidity level is restored. It is an easy way to prevent mold damage.

Dealing With Mold
If you find that you have a mold issue in your bathroom, do not attempt to handle it yourself. Disturbing the mold may facilitate its spread and contaminate other areas of your home or business that can be prevented. Spreading and cross contaminating your home or business could end up costing more money in the long run. Instead, turn to the professionals at SERVPRO of Kingston, Pittston City and Wyoming County. Our technicians have the training, specialized equipment, and protective gear to address mold damage. They can inspect the area, identify the source of moisture, contain the mold, remove it, properly cleanse your belongings and restore your home or business to a healthy environment.

Causes of Winter Fires in Wilkes-Barre

1/25/2021 (Permalink)

green SERVPRO logo Be aware of the leading causes of Wilkes-Barre home fires.

Heating, holiday decorations, winter storms and candles all contribute to an increased risk of fire during the winter months. Below are the common causes of house fires throughout the winter months. 

Heating

Heating is the second leading cause of U.S. home fires, deaths and injuries. December, January and February are the peak months for heating fires. Space heaters are the type of equipment most often involved in home heating equipment fires, figuring in two of every five fires (40%).  

Winter storms

Most of the U.S. is at risk for winter storms, which can cause dangerous and sometimes life-threatening conditions. Blinding wind-driven snow, extreme cold, icy road conditions, downed trees and power lines can all wreak havoc on our daily schedules. Home fires occur more in the winter than in any other season, and heating equipment is involved in one of every six reported home fires, and one in every five home fire deaths.

Generators

Portable Generators are useful during power outages, however, many homeowners are unaware that the improper use of portable generators can be risky. The most common dangers associated with portable generators are carbon monoxide (CO) poisoning, electrical shock or electrocution, and fire hazards. According to a report, half of the generator-related deaths happened in the four coldest months of the year, November through February, and portable generators were involved in the majority of carbon monoxide deaths involving engine-driven tools. 

Candles

December is the peak time of year for home candle fires; the top three days for home candle fires are Christmas, New Year’s Day, and New Year’s Eve. Each year between 2012 and 2016, an average of 8,200 home candle fires were reported each year. 

Electrical

Electrical home fires are a leading cause of home fires in the U.S. Roughly half of all home electrical fires involved electrical distribution or lighting equipment, while nearly another half involved other known types of equipment like washer or dryer fans, and portable or stationary space heaters.

Stay safe this winter season and be aware of the leading causes of fires. We are always here to help in the event of an emergency fire. 

Source: www.nfpa.org

Restoring your Tunkhannock Commercial property after water damage

1/8/2021 (Permalink)

Green SERVPRO truck in front of commercial building If an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Flooding and water damage events at Tunkhannock commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Kingston, Pittston City and Wyoming County

SERVPRO of Kingston, Pittston City and Wyoming County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Why Choose SERVPRO of Kingston, Pittston City and Wyoming County?

1/6/2021 (Permalink)

three SERVPRO trucks in front of commercial building See what our customers say.

SERVPRO of Kingston, Pittston City and Wyoming County is a locally owned, trusted leader in the water, fire and mold restoration industry. Our team of technicians are trained and certified through the Institute of Inspection Cleaning and Restoration Certification (IICRC) and follow standards set forth by OSHA.

Locally owned, we provide 24-hour emergency service and are dedicated to responding within 60 minutes to your commercial or residential needs. Our crews are ready for any water or fire damage including boarding up your home or business. We are a full service business, offering mitigation and reconstruction services.

Our team is equipped to make water or fire damage to your home or business, "Like it never even happened." After we are done with drying out a structure or removing smoke-damaged materials, we can put your home or business back together like it was before the damage occurred. 

Owner, John Lazo, prides our growing franchise on exceptional customer service, quick response time, community involvement and trained, professional employees. As a family owned business, we find it rewarding to help a home or business owner through a stressful time. We are always "Ready for whatever happens."

Below are a few testimonials from our awesome customers:

"Thank you SERVPRO for the amazing job your crew did after the recent fire next door to our studio The Art Room in Scranton. We had some water damage and a terrible odor of smoke from the adjoining building. Everything was cleaned and the odor is completely gone. What we thought would take a week or two for cleanup ended up being done in less than 48 hours. We were able to open for a very small event for a special little girl. We can’t thank you enough." - Cathy M., Scranton

"The borough has frequently utilized SERVPRO for many of our needs. In addition to being professional, reliable and courteous the staff and management regularly check in with us to see if they can assist in anyway. This service has been more than appreciated especially during these trying times." - Cathy S., Edwardsville

"Water heater burst and flooded our finished basement. Insurance suggested SERVPRO and it was the right call. Clint and crew showed up assessed the damage and went to work. Because of their quick work more was saved than lost. Highly recommend, very efficient and thorough." - John B., Jim Thorpe 

"Very friendly, knowledgeable and helpful staff. I would highly recommend the SERVPRO Kingston location to anyone in need of their services!" - Kayleigh D., Shavertown 

When dealing with an emergency, we can be there to help 24/7/365. 

2020 Annual Toys for Tots Foundation

12/30/2020 (Permalink)

Three individuals with Toys for Tots box and bikes 2020 Toys for Tots

Thank you to Melissa Walter State Farm Agency and her staff for partnering as a local drop off site for this year's Toys for Tots Foundation. Thank you also to the community who donated toys and these adorable bikes. We know it will make a child’s Christmas extra special! Thank you Toys for Tots! Merry Christmas!

Frozen, Burst Pipes in Shavertown

12/30/2020 (Permalink)

Frozen Water Spicket Frozen, Burst Pipes can cause severe Water Damage. We can help.

The winter months usually bring frigid temps which in turn can be a problem for homes and businesses without proper maintenance. After temperatures drop below freezing for consecutive days, pipes can freeze. When the temperature goes above freezing again, it's possible that these pipes can burst and cause severe water damage. Are your pipes frozen? Here are some signs: 

  • The Temperature Is Right- Pipes cannot freeze if it is not cold enough outside for them to do so. Water does not freeze when it is 60 degrees Fahrenheit outside, and neither do pipes. When the temperature falls to 32 degrees Fahrenheit or lower, you should begin to take precautions to prevent pipes from freezing. 
  • There Is Frost on the Pipe- For pipes that can actively be seen, such as those under sinks, you may be able to see frost that has accumulated on the exterior of the pipe. This can serve as a warning sign that the pipe is frozen before you ever try to turn on the faucet.
  • No Water Is Coming Out of the Faucet- Another sign that you may have a frozen pipe on your hands is lack of running water. If you or a tenant turn on a kitchen or bathroom faucet and only a slight trickle of water or no water at all comes out, the water pipe leading to the faucet may be frozen.
  • Strange Smells- A fourth potential sign of a blocked pipe is an odd smell coming from a faucet or drain. If the pipe is partially or completely blocked, the only way the odor can escape is back up in the direction of your property.

It's important to act quickly if you think your pipes are frozen. You can try to thaw them yourself, but also call in an experienced plumber to analyze the situation. Should you unfortunately find yourself dealing with water damage from a burst pipe, you can always call upon SERVPRO of Kingston, Pittston City and Wyoming County to help - 570-714-0090. 

The Best Way to Handle Mold in your Kingston Home

12/30/2020 (Permalink)

Mold Problem? We can help. Text with Servpro logo We can help if you suspect a mold problem.

The Correct Way to Handle Kingston Mold Damage

In Kingston, mold damage is a common problem. It affects all kinds of homes and businesses. It is not something to be scared of because it happens to almost everybody, at some time in their lives. However, it does need to be treated with caution. Mold damage, though common, can be both expensive and can cause health effects. 

This is why the only effective solution for dealing with chronic mold damage in Kingston is to call in the experts. SERVPRO has the necessary skills and expertise to make sure that all of the damaged areas of a property are safely removed. If you do not seek professional advice, you risk the problem becoming a recurring one. 

This guide to the importance of professional mold damage restoration will help you get to grips with the best possible solution. 

Fix the Source of the Issue 

While homeowners can go some way to removing the superficial signs of mold damage (the visible marks and blemishes), it is much more difficult to pinpoint the cause. And this is vital if the problem is to be eradicated for good. We are trained to look for patterns and uncover the source of the destruction. More often than not, the mold is being caused by an unidentified leak within the building or humidity issues.  

Recognize the Type of Mold 

It is a common misunderstanding to assume that all mold is the same. In fact, there are more than 10,000 different varieties. As they all require a slightly different approach, identifying which mold it is is vital. Nobody expects you to be able to distinguish between the characteristics of a thousand mold samples, so take the job to somebody specially trained for it. 

Use the Right Equipment 

Another important benefit of using SERVPRO is access to specialist equipment. You might have a basic dehumidifier in your home or workplace, but this won’t be strong enough to tackle a serious problem. You need heavy duty dryers, blowers, and EPA approved chemicals. If there is evidence of high level mold in the building – which causes negative health effects – protective clothing is needed to ensure safety. 

Think you have a mold problem? 

Give us a call - 570-714-0090

Melting Snow Causes Flooding in Pittston

12/30/2020 (Permalink)

three SERVPRO trucks in front of commercial building in the snow Winter Weather can cause Severe Water Damage

Flooding in Pittston from High River Levels

When the recent snow began to melt it added water to the ground that drained away in the same way as water from rainfall. Plus we had a measurable rain fall. As snow accumulates and becomes compacted during the winter the ratio of snow to water decreases. As us in NEPA have noted, we started the winter off strong a snow storm followed by rain storm.  As the temperatures rose to near 50 the following week, we saw freezing and melting of water surfaces.  The snow that melted from the high temps and large rain fall drained and melted into the River. Some homes along the line of the river or in low areas experienced water damage to their homes or businesses. If you had a problem like this, call us. We can help! 

If your Pittston home or business is suffering from flooding call our SERVPRO franchise 24/7 at 570-714-0090. We will respond immediately to restore any of the damage.

Fire Damage Board Ups in Luzerne

12/30/2020 (Permalink)

SERVPRO logo on a wood board up We can provide emergency board ups.

Did you know that not only can we restore a property after fire damage, but we can also provide Emergency Board Up Services? If your home or business incurs storm or fire damage resulting in an opening in your building you may be in need of emergency board up services.

Here are some reasons it is very important to have an emergency board up after a fire damage event:

- Protects the property from people entering it and causing more damage from spreading soot via foot traffic. 

- Protects the buildings from robbery or vandalism causing more stress. 

- Prevents wild animals entering the building and causing more damage. 

- Protects the building from further damage from rain, wind, etc. 

Following an emergency, call us to board up your home or business to ensure it is safe throughout the restoration process. 

Flooded Basement in Wilkes-Barre

12/30/2020 (Permalink)

Flooded basement or water damage in your basement? We can help! 

Many of us have been there before - Headed to complete a load of laundry only to discover a flooded basement or water damage in areas of the basement. This can be an extremely stressful situation for homeowners and unfortunately can disrupt your normal lifestyle. Not only is water in your home an inconvenience, excessive water and moisture also has a destructive effect on many building materials and contents. Effectively restoring a flooded basement is essential for the home owner and occupants of the home. 

Priority Response 

Properly restoring a flooded basement requires training, expertise and specialized equipment. In addition to understanding the technical aspects of water damage restoration, our team values and respects your home and belongings throughout the process. They will also keep you updated during the project on the work progression. 

It is important for our franchise to respond to the storm damage as quickly as possible to assess the damage. The length of time the water is in the structure before restoration begins is a very critical factor. If the water has been in the structure for an extended period of time, damage is much more severe. Even if the water was a clean source originally, bacteria, mold and other microbiological growth may create an unsanitary condition that poses a threat to the health of occupants of the home. 

Assessing the Flood Damage

Our SERVPRO of Kingston, Pittston City and Wyoming County franchise standard requires  specialized equipment and training. Our technicians are IICRC certified prior to beginning work within our franchise and trained to assess the damage on each loss location. We begin a water damage loss by detecting the moisture trapped within the walls, ceilings, floors and other locations not visible from the exterior surface. Once the damaged area is identified, we extract any standing water, and then drying techniques are used to ventilate, evaporate and dehumidify the environment. 

We are always here to help following an emergency. We can be reached 24/7/365 - 570-714-0090. 

COVID-19 Update - Open for Business

12/30/2020 (Permalink)

Green "We are open" text We are open for business.

We are Open and Here to Help during these difficult times. 

During what has been a difficult year, caused by the global pandemic of COVID-19, we want to send all our thoughts and prayers to the businesses and families whom have been impacted by all of this. It has been quite a trying year, and we send our best to you all. 

This continues to be a challenging time, and we know you are concerned about your business, as well as your employees, family, and friends. We at SERVPRO want you to know that while we are taking all recommended precautions for the health of our employees, we have and will remain Open 24/7.

Per the guidelines of Gov. Wolf, SERVPRO is open and can still respond to Water & Fire Emergencies. We also can help minimize the spread of germs as we adhere to the highest cleaning and sanitation standards. We can continue to respond to calls regarding COVID-19 to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention.

As we all continue to face this overwhelming time, we want you to know that all of us at SERVPRO are wishing you, your employees, and your loved ones health, safety and positivity in the New Year!

If you have any questions, please call us at 570-714-0090. 

Merry Christmas & Happy New Year!

12/21/2020 (Permalink)

SERVPRO truck ornament on tree Have a wonderful and safe holiday season!

As another year comes to a close, our entire SERVPRO team would like to thank all of our community partners, business partners and customers for another wonderful year. We couldn't do what we do without all of you! 

We hope you enjoy the Holiday Season and we look forward to seeing you in 2021. 

Wishing you and your loved ones a very Merry Christmas and Happy New Year! 

Fire Damage in Wilkes-Barre

12/18/2020 (Permalink)

Fire damaged home with "Disasters can happen" text and SERVPRO logo We can help following a fire.

Fire damage can be very devastating for a business or commercial property. In addition to fire, smoke, and soot damage, water damage caused by firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If you have a fire emergency, call SERVPRO of Kingston, Pittston City and Wyoming County. 

Commercial Fire Damage? Call Us Today 570-714-0090

Commercial Restoration Presents Unique Challenges

We have the training, experience, and equipment to manage your commercial fire damage emergency. We will respond quickly and manage the fire restoration project through to its completion—getting your property business-ready. 

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

What our NEPA Customers are saying

12/10/2020 (Permalink)

SERVPRO logo with fire and water behind it. Hear what our customers are saying.

SERVPRO of Kingston, Pittston City and Wyoming County opened in 2016 by Franchise owner John Lazo. Located in Northeastern Pennsylvania the franchise operates from our Kingston, PA office. Our franchise goal is to provide the best customer service to our customers in the restoration industry. Raised in Northeastern Pennsylvania, John prides himself on a work ethic handed down from his family. NEPA has a reputation of hard working people and what better area to operate a business where we set the standard for excellence. Our franchise has continued to grow every year from day 1 and we look forward to continuing to serving you for your residential or commercial needs. 

Below are a few testimonials from our commercial and residential clients following working with SERVPRO of Kingston, Pittston City and Wyoming County. 

"I had a serious problem with mold in the crawl space under a section of my house. I called SERVPRO of Kingston to inspect the area and contracted with them to remove the damaged insulation and perform mold remediation procedures. Although my problem was not an emergency, the SERVPRO team responded quickly, and, from the moment I called to the end of the project, I was treated with the utmost respect and courtesy, and the work was carried out in a professional and efficient manner. Everyone at SERVPRO of Kingston, from the owner to the office staff and technicians, was personable, helpful, and professional. What a team! I recommend the business most highly and without reservation."

— Ellen G. in Hunlock Creek, PA 

"We needed to have our facility cleaned prior to reopening from COVID. I was on a very short timeframe. They accommodated my limited timeframes and worked to get the job completed quickly and efficiently. John was honest about services he didn’t think we would need and what he thought would benefit us. When the day came for the disinfecting process they were respectful of staff and made every effort to not be intrusive."

— Marbee S. in Wilkes-Barre, PA 

"SERVPRO is our go-to clean up and restoration service provider, always!! They are very responsive and attentive to our immediate needs, no matter what time of day I call them. Their team is very knowledgeable and hard working; I recommend them whenever I can to our sister properties."

— Amy G. in Edwardsville, PA

"Highly recommend SERVPRO of Kingston, Pittston City and Wyoming County to anyone dealing with water damage. Highly skilled and knowledgeable employees who kept me informed and calm through the entire process of cleaning up my home."

— Elizabeth D. in Kingston, PA 

We love hearing feedback from our customers, and it keeps us going every day. To make an already difficult situation a little less stressful is always our goal. Here to Help. 

Emergency Plans in NEPA

12/1/2020 (Permalink)

SERVPRO logo with emergency ready profile text under it Call us to schedule your free Emergency Ready Profile.

50% of businesses do not re-open following a disaster. 

You can be prepared with the SERVPRO Emergency Ready Advantage. Our team members can meet with you to help construct a customizable emergency plan for your property. This profile includes, but is not limited to: emergency contacts, emergency shut off switches, overview of the building, emergency personnel contacts, access locations, directions to the property, etc. This building analysis and profile is completely free to you, so there's no need to wait or plan it into your yearly budget. We have completed profiles throughout Luzerne and Wyoming County. Give us a call to schedule yours - 570-714-0090. 

Here are a few things our Emergency Ready Profile clients have said about the plans:

"Fantastic service from Chelsea! She has our company prepared to react in case of an emergency with our Service Ready Profile she has prepared for us. She and company stay in contact regularly and always provide us with helpful information. Would recommend this SERVPRO location without any hesitation!" - Econo Lodge Arena, Wilkes-Barre, PA

"I have had the opportunity to work with SERVPRO of Kingston, Pittston City and Wyoming County on a couple of occasions. They assisted with preparing an Emergency Ready Profile for the property and have provided insight with their quarterly fact sheet. I enjoy working with Chelsea and John and I will continue to recommend their services to our community." - Host Inn, Wilkes-Barre, PA 

"SERVPRO of Kingston, Pittston City and Wyoming County did an amazing job setting up our Emergency Ready Profile. They came to our property, spent maybe 20 minutes asking some important questions and walking around taking photos of our emergency shut offs. They even went as far as explaining how to get to the shut off, what keys open what doors, etc. We use this in our newbie training for every employee. They are not wishing you have a disaster so they can help you recover, they are there for you EVERY step of the way to PREVENT disasters from happening." - Hampton Inn, Tunkhannock, PA

Are you Ready for Whatever Happens? 

Does your Meshoppen Home have a Mold Problem?

11/30/2020 (Permalink)

Black mold on white wall with "got mold?" text Got Mold? We can help.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today –570-714-0090

Frozen Pipes Cause Water Damage in Duryea

11/27/2020 (Permalink)

Frozen Hose Faucet with "Frozen Pipes Winter Water Damage" text Frozen, Burst Pipes can cause severe Water Damage.

Cold weather, snow, and ice storms can cause severe damage to your home or business. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. SERVPRO of Kingston, Pittston City and Wyoming County has the winter storm experience, expertise, and the resources to remediate damage caused by winter weather.

Damage from Frozen Pipes, Cold Weather, or Winter Storm?
Call Today - 570-714-0090. 

Frozen Pipes

Extreme cold weather can cause pipes to freeze and burst. In general, pipes are more likely to freeze when the temperature is below 20 degrees Fahrenheit. The resulting water damage can be extensive. Outdoor pipes and pipes in unheated areas of the home can freeze if they are not properly insulated or if temperatures are severely cold. We can quickly and safely repair water damage caused by frozen pipes.

Outdoor pipes most likely to freeze include:

  • Outdoor hose bibs
  • Swimming pool supply lines
  • Water sprinkler lines

Pipes in unheated or partially heated areas are also at risk of freezing, including:

  • Basements
  • Crawl spaces
  • Garages

Ice Dams

An ice dam is formed when snow melts unevenly on a roof and refreezes into a dam at the edge of the roof, near the eaves. This dam prevents any further snowmelt from draining off of the roof. This standing water can back up under shingles, leak into a home, and cause significant water damage to ceilings, walls, and other areas. Ice dams can also tear off gutters and loosen shingles.

Roof Damage

Snow and ice can cause significant damage to your gutters and roof. The additional weight of snow and ice can even cause a roof to collapse. When there’s a cold snap, water can get into cracks and small spaces and expand when it freezes, causing larger cracks and more damage. The repetition of freezing and thawing cycles can cause small cracks to get larger.

Regardless of the Winter Storm, We Can Help

Cold weather and winter storms can cause significant damage with little warning. Regardless of the type of storm, we can handle any size disaster. During catastrophic storms and major events, we can respond quickly with additional resources.

  • Cold temperatures
  • Heavy snowfall
  • Ice storms and freezing rain

Use caution this Winter and know we are always here to help in emergency situations. 

We are the Cleaning Experts

11/16/2020 (Permalink)

SERVPRO logo "Here to Help" text with COVID-19 background As the Cleaning Experts, SERVPRO is Here to Help

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Kingston, Pittston City and Wyoming County, 570-714-0090.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

24/7 Emergency Water Damage Services in Wilkes-Barre

11/10/2020 (Permalink)

SERVPRO of Kingston, Pittston City and Wyoming County text with green background and SERVPRO logo When dealing with Water Damage, Call SERVPRO.

SERVPRO of Kingston, Pittston City and Wyoming County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help.

Call Today - 570-714-0090

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Kingston, Pittston City and Wyoming County 

SERVPRO specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

HVAC Cleaning in Pittston

11/6/2020 (Permalink)

SERVPRO technician with homeowner in front of HVAC Call us to have your HVAC system cleaned.

Importance of Cleaning your HVAC System 

  • Most of the allergy-aggravating contaminants will be removed from your system
  • Your HVAC will operate more efficiently and effectively
    • Helps to restore peak energy efficiency.
    • May help to eliminate offensive odors.
    • Helps reduce the potential for mold growth.
    • Recognition from guests a very clean environment.

NADCA’s rule of thumb for consumers is that “if your air ducts look dirty, they probably are,” and that dirty HVAC systems should be inspected by a reputable, certified HVAC professional. Below are some other reasons homeowners choose to have their air ducts cleaned.

When to know it's time to have the ducts cleaned. 

  • There is visible mold growth inside ducts or on other components of your heating and cooling system
  • Ducts are infested with rodents or insects
  • Ducts are clogged with excessive amounts of dust and debris
  • Particles are released from your supply registers

We can quickly and efficiently clean your HVAC System 

SERVPRO Franchise Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

For more information on HVAC and air duct cleaning, call us today, (570) 714-0090.

Causes of Winter Fires in Kingston

11/4/2020 (Permalink)

Fire Damage on Attic Wooden Beams Common Causes of Home Fires in Kingston

Winter is the most common time of year for accidental fires. Space heaters, fireplaces, and candles are examples of hazards that create fire risk in times of cold weather. Here are a few things you can do to stay safe while keeping warm:

  1. Candle Fires: Keep candles away from flammable objects. Every year careless candle placement is a leading cause of fires in the United States.

  2. Space Heaters: Similar to candles, space heater fires are also common in the winter months. Most are due to clothing, curtains, or other flammable objects placed far too close to the heater. Be sure to keep flammable objects at least three feet away from space heaters.

  3. Fireplaces: Always put out the fire in your fireplace before you leave your home or go to sleep at night, and always keep a watchful eye while the gas or logs are burning.

  4. Overworked Electrical Outlets: Heating appliances require a great deal of electricity. Only plug one heating appliance into an electrical outlet at a time.

  5. Non-working Smoke Detectors: Be sure your smoke detectors are fully functioning and have fresh batteries for the winter months. Smoke detectors should be replaced every seven to ten years to maintain full functionality.

You can keep warm, and also practice fire safety to keep your home and business safe and fire free this season! 

Exeter Residents - Follow these steps if you suspect mold

10/16/2020 (Permalink)

Green text "Mold problem? Call SERVPRO we can help" with orange SERVPRO logo Mold Problem? We can help!

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Kingston, Pittston City and Wyoming County for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Kingston, Pittston City and Wyoming County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (570) 714-0090

Found Mold in Shavertown Home

10/14/2020 (Permalink)

White wall with black mold growing and "got mold?" text If you discover mold in your Shavertown home, give us a call!

Most people think spring showers bring moisture problems, but it’s in the Fall and Winter that mold tends to become even more of an issue.

In colder weather, warm air from heating systems rises into attics, where it meets under the cold roof, often causing condensation: the perfect home for mold. Mold thrives in moist and warm areas where a food source such as wood is present.

So proper insulation between your attic and living areas is crucial. If you’re not sure your insulation is working properly, you should have it checked.

Most homes have numerous trouble spots for mold and moisture. In homes tightly sealed for winter, warm air can’t easily escape. When windows are sealed tight, condensation tends to collect indoors on windows and even walls, creating an optimal area for mold to grow. In kitchens, steam accumulates from dishwashers. In bathrooms, showers create warm, moist conditions.

Proper Ventilation in these areas of the home are crucial to prevent mold.

Homeowners also need to be aware of mold growth after a winter storm. After a storm, you need to check your home for damage from snow, ice and freezing temperatures to prevent mold from spreading into your home.

Damage can often go unnoticed until the spring thaw, but by then it may be too late because water might have infiltrated the walls of your basement, attic or other areas of your home.

Here’s a checklist to assess key parts of your home:

Roof checklist to prevent mold:

  • Check for any loose or missing shingles, which need to be replaced or repaired immediately.
  • Inspect for leaks around chimneys, plumbing and attic vents as well as skylights.
  • Remove any tree limbs that are near the roof that could potentially break and fall through your roof.
  • Examine the attic and crawl space to make sure you have no leaks that could damage the ceilings.

Gutters and downspouts:

  • Check to make sure the gutters and downspouts are securely and properly attached to your home.
  • Make sure your downspouts are cleared of leaves, branches and any other debris so that water can flow freely.
  • Extend downspouts away from your home’s foundation.
  • Consider getting a sump pump if you have standing water around your foundation or your crawl space. If you have a sump pump, make sure it’s working properly.

Siding, windows and doors:

Look over your siding to make sure nothing has come loose or is damaged.

Make sure your seals are tight on doors and windows. Check the outside caulking for any damage or leakage.

Wipe up any window condensation on inside windows, especially metal windows.

Consider replacing metal window frames and other exterior door edges with vinyl to avoid air and water leakage.

Basement and crawl space:

Check for water seepage and make sure walls and floors are dry in the basement, especially in cracks or joints where the wall and floor meet.

Make sure there is no standing water in the crawl space.

Purchase a dehumidifier to remove moisture from your basement. 

Stay safe this Fall and Winter by following some of these tips for a Mold free home.

Wyoming County Chamber of Commerce Job Fair

10/12/2020 (Permalink)

SERVPRO Rep behind SERVPRO table set up for Job Fair Job Fair 2020

We were happy to join The Wyoming County Chamber of Commerce as a vendor at their 2020 Job Fair.

The event was hosted on Thursday, October 8, 2020 at the Cloverknoll Wellness Center in Tunkhannock from 9am-6pm. Along with our SERVPRO franchise, fellow vendors included: Deer Park Lumber, Eihab Human Services, Holcombe Energy Resources, Manpower, Milnes Construction, Millwood and P&G.

SERVPRO of Kingston, Pittston City and Wyoming County is actively seeking motivated and experienced individuals to join our team. Positions we are hiring for include Restoration Technicians and Water Restoration Team Leads.  

All motivated and experienced applicants are encouraged to submit their resume to office@SERVPRO10509.com

SERVPRO® of Kingston, Pittston City and Wyoming is a growing company that is seeking these positions for specialized cleaning of damaged homes and commercial properties. SERVPRO® is one of the nation's largest providers of emergency cleanup and restoration services.

Fire Prevention Week 2020

10/5/2020 (Permalink)

Fire Prevention Week 2020 is October 4th-10th.

This year's Fire Prevention Week theme is "Serve Up Fire Safety in the Kitchen. " Did you know cooking is the number one cause of home fires? 

How to Prevent Kitchen Fires

You can do a lot to prevent kitchen fires. Although you can’t remove every possible source of a kitchen fire, you can minimize fire risks by removing hazards and maintaining your kitchen. Follow these prevention tips to keep your kitchen safe:

  • Keep appliances serviced, clean, and in good repair. Dump the crumb tray and clean out the toaster crumbs periodically from the toaster or toaster oven. Wipe out the microwave. Clean the oven. Unplug any appliances that start acting funny, then have them repaired or replace them.

  • Unplug electric appliances when not in use. Toaster ovens, mixers, coffee makers, and so on, continue to draw electricity even when they’re not turned on. So if the wiring is old or faulty, or if the thermostat overheats, a fire could break out.

  • Install a smoke detector near, but not in the kitchen. You don’t want the small amount of smoke or steam that cooking sometimes generates to constantly trigger the alarm — but you do want it to sense an actual kitchen fire.

  • Use caution when lighting the pilot light or burner on a gas stove. Follow the manufacturer’s instructions

  • Don’t use metal in the microwave. The sparks can turn into fire or can seriously damage your microwave.

  • Don’t overfill pots or pans with oil or grease. The hot oil or grease, like in this figure, can splatter and cause a fire.

  • Wipe up spills and don’t cook on a dirty stove. Grease buildup is flammable. A clean stove is a fire-free stove.

  • Always roll up long sleeves and tie back long hair when cooking. 

  • Never leave cooking food unattended. Stay in the kitchen, especially if you’re cooking in grease or if the oven is at a very high heat. Turn off the burner or oven if you need to leave the house or get caught up in a phone call.

  • Keep dish towels, pot holders, and paper towels away from the stove. You might have left a burner on by accident, and built-up heat could ignite combustibles left near or on the stove or oven.

Discovered Mold in Attic in Pittston

9/16/2020 (Permalink)

SERVPRO technician in white PPE looking at mold on wood If you discover mold in your attic, we can help.

What to do when you discover Mold in your Pittston Home?

When a home suffers a water damage event, a mold infestation can quickly arise and spread throughout a home in 48-72 hours. Because mold can produce allergens and irritants, you will want a professional that has training and experience to properly resolve the problem. 

Understanding Mold

Microscopic mold spores exist naturally almost everywhere, indoors and outdoors, so removing all mold from a home or business is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air, and they may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  • Let your nose lead the way. Mold often produces a strong, musty odor, and can lead you to possible mold problem areas.
  • Even higher than normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

  1. Emergency Contact - (570) 714-0090

The mold cleanup and restoration process begins when you call us. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

  1. Inspection and Mold Damage Assessment

We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

  1. Mold Containment

Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

  1. Air Filtration

Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

  1. Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

  1. Cleaning Contents and Belongings

We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

  1. Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. The restoration step gets your home or business back to normal.

Wilkes-Barre Business Closed from Water Damage

9/8/2020 (Permalink)

SERVPRO Green Commercial Trucks in front of City Building Water Damage to your business? We can help.

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. 
 
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings. 
 
1. Malfunctioning sprinkler systems 
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment 
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 
 
3. Broken pipes and plumbing 
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
 
4. Backed up sewer lines 
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 
 
If your business has suffered commercial water damage, SERVPRO of Kingston, Pittston City and Wyoming County will get you back up and running again. Call us anytime 24/7 at 570-714-0090 for fast help.

Preparing for a Hurricane in North East Pennsylvania

8/31/2020 (Permalink)

"Keep your eye on the storm text" with blowing palm tree Stay Safe during Hurricane Season

How to prepare for a hurricane in PA

Hurricanes are among the most powerful severe weather events found in nature. These fearsome storm systems can originate in any ocean – Atlantic, Pacific or Caribbean – and pack a punch of 150-170 mph winds. And when they hit land, they can spawn tornadoes, tropical storms, torrential rain, flooding, landslides and horrific destruction in general. So it's never too early to think about hurricane preparedness – and how you can protect your family, home, property and business. Here are some essential hurricane safety tips to help you prepare for a hurricane.

Long-range hurricane planning

Make sure your home meets or exceeds current model building codes for regions often impacted by hurricanes. You may also want to do the following: 

  • Talk with your family members about what to do in case of a hurricane. Designate an emergency meeting spot and have a plan for your pets.
  • Show adult and teen family members where electrical, gas and water shut-offs are – and how to turn them off. Make sure the proper tools are nearby.
  • Have a well-stocked first aid kit, flashlights and plenty of batteries.
  • Install impact-resistant windows.
  • Be sure your doors have at least three hinges and a deadbolt lock with a bolt at least 1 inch long.
  • Install permanent wood or metal stiffeners on your garage door. Or contact the door manufacturer about temporary supports you can easily attach and remove.
  • Make sure your roof covering and sheathing beneath it can resist high winds.
  • Consider replacing gravel and rock landscaping with mulch or shredded bark, which can be less deadly in high winds.
  • Trim trees and shrubbery. Pay particular attention to weak or dead branches that could fall on your home or your neighbor's home.
  • Decide how and where to secure your boat.
  • Install straps or additional clips to securely fasten your roof to the frame structure.
  • Learn the elevation level of your property (above or below sea level) and whether the land is flood-prone. This gives you a better idea of how your property might be affected by a storm surge or tidal flooding.
  • Identify levees and dams in your area and determine whether they pose a hazard to you.
  • Learn hurricane evacuation routes. Figure out ahead of time where to go and how you would get there if you needed to evacuate.

Before a hurricane hits

If conditions are right for a hurricane in your area, this is how you can prepare:

  • Stay tuned to local radio and TV for warnings, safety announcements or instructions.
  • Invest in a portable battery-operated or hand-crank radio.
  • Turn off all utilities, including propane tanks.
  • Cover all of your home’s windows with storm shutters or 5/8” marine plywood, cut to fit and ready to install. Even duct tape – amazing as it is – doesn’t prevent windows from breaking.
  • If it’s safe, move outdoor furniture and grills inside. They can be deadly flying debris.
  • If emergency officials haven’t directed you to a public shelter, get your family to the basement, a closet, a small room or a hallway away from windows. The more walls between you and the outside, the better.
  • Lean a mattress against the wall of the room you're in.
  • Don't open your windows. Keep the wind and rain outside.
  • Hand out flashlights. The hurricane will probably disrupt electrical service.   

After a hurricane has passed

If you and your family were forced to leave your home – or if it has been severely damaged from the hurricane – wait for authorities to give the all-clear to re-enter. Then:

  • Look for flooding in the wake of a hurricane. Rising water can produce dangerous conditions hours or even days later.
  • Check for structural damage before going inside.
  • If dark, use a flashlight – not matches, a candle or a lighter. An open flame could ignite leaking gas.
  • Listen for reports to see when drinking water is safe.
  • If there is water damage, consider hiring a professional water damage cleaning service like SERVPRO.
  • Use your cell phone or camera to take pictures of the damage that can be used to document your insurance claim.
  • Once you’ve gathered necessary documents and evidence of your claim, contact your insurance company or agent.

Why Choose SERVPRO - See what our Customers say!

8/24/2020 (Permalink)

Thumbs up with Testimonial text Nothing makes us happier than hearing how happy we make you!

Typically when you are calling SERVPRO of Kingston, Pittston City and Wyoming County, you are already experiencing a stressful situation. Water, Fire and Mold damage are not simple things for home or business owners to deal with. Our goal is to make an already difficult situation as stress free as possible. Our technicians will treat your home, business and belongings with care to ensure you are happy with the restoration process from start to finish. 

Below is a testimonial from a recent customer after completing services at his family home:

"One of, if not the best, contractors we have ever had the pleasure of working with. We found ourselves in a bad situation after a basement contractor didn’t properly contain their mess and were left with a house FULL of toxic cement dust which made it uninhabitable. I cannot convey how bad the mess was, it was everywhere – in cabinets, closets, on every wall and ceiling, even in the coffee maker! We genuinely were not sure the house could ever be fully cleaned to its previous condition.

After calling and speaking with John at SERVPRO – Clint quickly came out to conduct an incredibly detailed estimate. John and Clint were incredibly helpful while working with both us and the basement contractor to make our home safe and clean again.

Clint showed up with his crew and over the course of 2 days, using 2 large vans full of equipment including air scrubbers, HEPA vacuums, a myriad of cleaning solutions, brushes, mops, etc proceeded to vacuum every single surface. Linens and window treatments were bagged and labeled as to their room location and then every surface was hand washed with appropriate cleaners. Wood surfaces were cleaned with a special wood oil soap and trust me – their attention to detail in using the right methods and products made a huge difference in the end result.

An example - our home has a large cathedral area with exposed beams and a lot of wood grain. Clint was able to fully clean the 2 story vaulted ceiling and beams, even detailing the fan (2 stories up) which had been caked with cement dust. In the kitchen, every piece of cookware, glassware, etc in the kitchen was properly cleaned.

We have been more impressed by Clint and his crew than we could possibly describe. Not only were they incredibly professional and respectful in their cleaning methods and treatment of our belongings, but they were perfect gentlemen and wonderfully nice people.

Having strangers come into your home and go through literally EVERY belonging in it, can be stressful – but Clint and his crew turned a tough situation with months of anxiety and stress, into a wonderful experience and brought our situation to very happy resolution.

To John, Clint and his crew – we cannot thank you enough for restoring our home to its former glory (and level of cleanliness!). To anyone looking for a serious cleaning service – look no further. This company is the tops!" - Matt S. in Benton, PA

Our business satisfaction is based on how satisfied our customers are. Please check out some other feedback we've received from our customers here. When choosing a restoration company, choose one that emphasizes customer satisfaction! 

Create your Emergency Plan with SERVPRO

8/12/2020 (Permalink)

SERVPRO logo with "Emergency Ready Profile" text under it Take advantage of the free SERVPRO ERP.

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

Since beginning work on local emergency profiles, our franchise has completed close to 100 ERP's at local schools, hospitals, libraries, county buildings, theaters, hotels, restaurants, small businesses, warehouses, apartment buildings, college campuses, senior living centers and more. We want to assist you in creating your free emergency plan to keep you, your building and those in it safe. Call us to learn more or schedule your free ERP - 570-714-0090. 

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
     
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
     
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
     
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.
     
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.
     
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Water in Bathroom in Kingston

7/31/2020 (Permalink)

technician extracting water from concrete floor We can help following water damage to your bathroom.

Close to everything in the bathroom uses water, so it's no surprise that around 75% of household water use takes place there. All that water is meant to be confined to specific places, though: in the sink, in the tub/shower, in the toilet. Beyond these fixtures, a bathroom is just another room. Apart from the sealant around those fixtures, and waterproofing materials in the floor/walls of a shower, there's not a whole lot else to stop rogue water from doing damage. Except you!

It's the vigilance of the homeowner that keeps mold and rot at bay. Knowing the signs of water damage, where it's most likely to occur, and how it happens is just as important as a properly-installed shower pan. A keen eye, paired with the information below, can help you avoid the water damage repair and mold remediation.

Helpful Tips:

  • Leaks can be deceitful: just because evidence of a leak appears in a certain spot doesn't mean the leak originates there. Take time to track down the source before planning out or attempting a repair.
  • Discoloration on walls or floors? Musty smell? Are any areas softer than others? These could point to a leak, mold, or bacteria. If you have access underneath/behind the suspicious area, you may be able to address it. Otherwise, you're best off calling a professional.
  • If drywall has become warped or bubbly, it's gotten wet. Poke a hole to allow any moisture a way out. If the drywall isn't saturated and feels nearly dry, you may be okay. If it's soft, it should be replaced. If the source of the water isn't obvious, there may be a leak in the wall.
  • Regularly test the shut off valves on fixtures, and replace as necessary. Keep an eye out for any wetness or staining around them that could indicate a leak. These valves are hugely important: should a fixture overflow, they're the quickest way to shut the water off. If you have flexible supply lines connected to them, make sure they're tightly secured to both valve and fixture.
  • If your bathroom doesn't have an exhaust fan, it needs one. While you can get away with a good window, nothing beats a properly-installed bathroom vent fan in taking moisture (and odors) out.
  • Always check around your shower after taking one. Curtains can get torn and seals on doors can deteriorate, allowing water to escape, collect, sit, or find its way to cracks and openings elsewhere.
  • A good bath mat goes a long way!
  • Drain the tub as soon as you're done with it: standing water can find its way into all sorts of hairline cracks and spaces in compromised drains.
  • Cracked, broken, or missing tiles allow water to seep in behind walls and under floors - repair or replace them immediately! The same goes with decaying or cracked grout. 
  • Shower pans can crack or be punctured, potentially leading to serious damage. Test your shower pan annually to catch any leaks before they have a chance to destroy your subfloor.
  • Toilets will leak, but most of the time it's a "contained" leak between the tank and the bowl - something that definitely needs to be fixed, but probably won't ruin anything else in the room. If the floor around the toilet is wet, has any give at all/is spongy, or you notice significant staining around the base, there's a problem. If you don't have experience with toilets, call a plumber - there could be a problem with the tank-to-bowl connection, the floor flange, or the gasket. Note: The wax ring under a toilet only seals air and gases from entering through the closet flange connection. It is not designed to seal against water.
  • If your toilet does not appear to be leaking, be sure that the base is sufficiently sealed with silicone caulk or a similar product. This keeps water and other liquids from making their way underneath. Keep an open gap at the rear so that any future leaks can make themselves known, otherwise that water will be completely sealed in (and you won't know until it's too late!)
  • Keep in mind that the toilet is usually the lowest point in a bathroom, and it's not uncommon for water to collect there from other sources. For instance: a small leak from a supply line could travel along pipes to the floor, remaining unnoticeable until enough of it accumulates where gravity directs it: the base of the toilet. Assuming there's a leak in or around the toilet, unnecessary repairs could be made while the real problem keeps dripping away.
  • Regularly check inside and under vanities, where leaks from supply lines and poorly-caulked sinks can be hidden.
  • Also check sinks for cracked or deteriorating caulking, and repair as needed. Keep the faucet and the area around the sink dry (don't let water collect and sit).
  • If you're going on vacation, or just leaving the house for the weekend, it's a good idea to shut off the water supply to the entire house. A burst pipe or similar emergency when no one's home can be catastrophic.

Should you find yourself dealing with water damage in your bathroom, SERVPRO of Kingston, Pittston City and Wyoming County is here to help.

Source: Plumber Source 

Hydrating our Heroes

7/30/2020 (Permalink)

Two individuals with SERVPRO water in front of red fire truck Thank You, Local Heroes!

It has been one hot Summer in NEPA! That is why we have dedicated the week of July 27th to "Hydrate our Heroes." 

On Wednesday, a few of our team members took time to deliver water bottles to local Fire/Police/EMS Stations. We appreciate everything they do for our community, and we want to keep them safe and hydrated all Summer long.

Below are the Stations we had an opportunity to deliver to:

 Wilkes Barre Township Fire Department 

Edwardsville Borough Police Department, Luzerne County, Pennsylvania 

Edwardsville Fire Department 

City of Pittston Bureau of Fire

Mold in Wyoming County Basement

7/30/2020 (Permalink)

mold growing on light blue wall Humidity Causing Mold in Basement

Mold in Basement 

Mold, mildew, and moisture problems are especially prevalent in states with hot, humid summers, such as PA.

High heat (between 77 and 87 degrees), humidity (between 62 and 93 percent), and a food source (organic material) create the ideal environment for mold and mildew to thrive. That’s why June-August promote mold growth more than any other months. Warm temperatures and high humidity set the stage for mold and mildew.

How to Prevent Mold and Mildew

1. Keep Healthy Humidity Levels

Mold and mildew thrive in a humid environment, so it is important to keep your humidity levels down. In areas that are prone to excessive moisture, make sure you ventilate. When using the kitchen, bathroom or basement, turn on the vent fans. If there are no vent fans in these rooms, have them repaired or installed by an electrician. Also, consider having plug-in dehumidifiers.

Attics fans can also help manage moisture and provide ventilation in the home. 

You can also take measures to control the humidity levels in your home with your HVAC system, which may or may not have a humidification system built in. Regardless, running the air conditioner will help dry and circulate the air. A closed up home in the summer without air conditioning and little air movement will create the humid, warm and dark conditions necessary for mold growth.

2. Fresh Air

Open windows help increase the ventilation in your home – and are a good way to lower indoor carbon dioxide levels. If your home has been closed up for several months, carbon dioxide can build up, especially in rooms where people spend the most time. Fresh air will also help dry out damp, musty areas and reduce odors and stuffiness. Every day, open up a window or two for 5-15 minutes to provide some free, natural ventilation to your home.

3. Use Green Cleaning Products

Cleaning products with an overwhelming odor are ironically the biggest sources of (VOCs) in the home. This is especially true of artificial pine and lemon products. When using these cleaners to rid areas of mold and other pollutants, you are essentially trading one contaminant for another. When dealing with mold, give SERVPRO of Kingston, Pittston City and Wyoming County a call and we can help mitigate the problem. 

4. Dry Wet Areas

Although you should avoid toxic cleaners, that doesn’t mean you shouldn’t regularly clean the surfaces in your home. Getting into the habit of cleaning and drying the surfaces in your bathroom and other moist areas is a great way to keep your home clean and free of mold and mildew.

Mold can’t grow and thrive without moisture, so it’s important to dry wet areas in your home immediately. A leaky pipe, a damp basement and even a spill on your carpet needs to be dried thoroughly and as quickly as possible (within 24 hours). Also make sure you don’t leave wet clothing or bath towels out for too long. It is very difficult to completely clean material that has been compromised by mold.

Fix any plumbing leaks or water issues to remove the sources of moisture in your home. 

5. Keep Indoor Plants

Introducing some houseplants into your home is a great way to improve your indoor air quality. 

During these hot Summer months, take measures to prevent Mold in your basement. We are always here to help remediate mold should you find it in your home.

Sanitation Sponsors for Annual Greater Wilkes-Barre Chamber of Commerce Golf Outing

7/22/2020 (Permalink)

Golf Tournament announcement with nay blue background, white golf ball SERVPRO Sanitation Cart Sponsors

On Monday, August 3rd, we will be joining the Greater Wilkes-Barre Chamber of Commerce Golf Tournament as one of the Sanitation Cart Sponsors.

The tournament will be slightly different this year due to the circumstances, but still just as much fun.

Our team will be driving a golf cart around throughout the day providing mini hand sanitizers and water to golfers. We will have large hand sanitizer pumps located on our cart throughout the day, along with much more to be certain it’s a safe day on the course.

As the Chamber works towards creating the safest and most enjoyable day on the course, they encourage you to sign up and will update you on details of the format for this fun annual tradition. It is going to be a wonderful day on a beautiful course with good food, drinks, and friends, and proceeds will again be donated to a local worthy non-profit through some fun planned activities.

For more information or to register, please visit: 

https://www.wilkes-barre.org/events/details/2020-chamber-annual-golf-tournament-11448?calendarMonth=2020-08-01

Severe Storm Caused Water Damage to Exeter Home

7/10/2020 (Permalink)

Trees down on road with "Storm Damage" text Severe Storm Caused Water Damage

Since the weather is unpredictable in NEPA, it is important to prepare your home against potential damages. It is important that you know how to prevent water damage during a storm for your peace of mind. There are several ways in which one can be able to prevent any further damages in the event of any unforeseen circumstance.

Find out more about how to prevent water damage during a storm below.

How to Prevent Water Damage Indoors

A. Weatherproof Doors and Windows

Since doors and windows are the gateway to your home, it is important to be certain that they will be able to protect your home against the weather. This is why it is important to seal the cracks and gaps on your doors and windows.

B. Keep Home Clean and Secure

It is easier to prevent water damage when everything in your home is in order and secure. It is important to keep your important documents in one place to ensure easier tracking of vital files. You must place important items in an area where they would not be affected by potential water damage. A home with minimal clutter will help minimize the cost of water damage.

C. Know the Items that you need to Protect first

Keep all of your important documents and items in one area that is easy to grab and take out of your home in the event of an emergency.

D. Gather Survival Kit that you will need during the Storm

A survival kit should contain everything you need since it is dangerous to go out of the house when there is an imminent storm in the area.

Always practice safety during a severe storm and keep these tips in mind to prevent water damage. 

Storm or Water Damage to your home? We can help! 

Do you have an Emergency Plan for your Business?

7/1/2020 (Permalink)

SERVPRO orange logo with Emergency Ready Profile text underneath and check mark Be prepared with a Free Emergency Ready Plan.

Now more than ever Emergency Plans are crucial for your place of business.

Since opening our business, we have worked with multiple businesses, school districts, hotels, hospitals, any many more to establish an emergency plan for their buildings. These plans are so important in keeping your staff, students, guests, customers, etc. safe. We want to help you keep the ones most important to you safe. 

These emergency plans are important for a 1,000 square foot building all the way to a 200,000 square foot building. An emergency can happen anywhere, and no matter how big your business is, you should be prepared! Below are a few categories of businesses we have completed ERP's at, but the categories are endless. 

- Hotels

- School Districts

- Movie Theaters

- Libraries

- Senior Living Centers

- Restaurants 

- Apartment Complexes 

- Small Businesses

- Universities 

- Insurance Agencies

- Spas 

- Country Clubs

- Hospitals 

- Medical Offices

- Non-Profit Organizations

- Government Buildings 

Interested in setting up your free emergency plan? Give us a call!

Storm Damage near Tunkhannock

7/1/2020 (Permalink)

Did you experience storm damage to your home in Tunkhannock? 

SERVPRO of Kingston, Pittston City and Wyoming County has experience restoring homes and businesses affected by severe storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

The SERVPRO Team can provide help whether you're dealing with a tornado, hurricane, or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

With our team of professionals along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. Our team is always Here to Help. If you need storm damage assistance or restoration, we can be reached 24/7 at 570-714-0090. 

Keep these safety tips in mind when the possibility of a tornado or strong storm is imminent:

Choosing a Spot

  • Go to the lowest floor and the innermost portion of the building
  • Seek shelter in an interior hallway, under a stairwell, bathroom, or closet
  • Shut doors behind you
  • Get under a heavy desk or workbench
  • Crouch down, protect your head and make yourself as small a target as possible
  • Cover your body with a mattress, sleeping bag, blanket, pillow or coat

What to Avoid

When sheltering, things to avoid include:

  • Taking shelter where there are heavy objects directly above you such as a refrigerator, which could potentially fall through the floor
  • Windows, as breaking glass from flying debris can cause severe injury
  • Doors and exterior walls

Special Considerations

In addition to the above listed recommendations, some situations require additional precautions.

  • Mobile Homes: Get out and seek sturdy shelter immediately when a tornado warning or a tornado watch is issued. Do not delay.
  • Commercial Buildings: Do not use elevators and remember to shut doors behind you.

And remember, we are always here to help!

4th of July Firework Safety

6/29/2020 (Permalink)

Green fireworks and orange SERVPRO logo with Happy 4th of July text Happy 4th of July!

When using fireworks this 4th of July, stay safe with these tips below: 

  • Never allow young children to play with or ignite fireworks.
  • Avoid buying fireworks that are packaged in brown paper because this is often a sign that the fireworks were made for professional displays and that they could pose a danger to consumers.
  • Always have an adult supervise fireworks activities. Parents don't realize that young children suffer injuries from sparklers. Sparklers burn at temperatures of about 2,000 degrees - hot enough to melt some metals.
  • Never place any part of your body directly over a fireworks device when lighting the fuse. Back up to a safe distance immediately after lighting fireworks.
  • Never try to re-light or pick up fireworks that have not ignited fully.
  • Never point or throw fireworks at another person.
  • Keep a bucket of water or a garden hose handy in case of fire or other mishap.
  • Light fireworks one at a time, then move back quickly.
  • Never carry fireworks in a pocket or shoot them off in metal or glass containers.
  • After fireworks complete their burning, douse the spent device with plenty of water from a bucket or hose before discarding it to prevent a trash fire.
  • Make sure fireworks are legal in your area before buying or using them.

Have a fun and safe 4th of July! 

Cleaning & Disinfecting for Pittston Commercial Buildings

6/25/2020 (Permalink)

Virus photo with orange "Here to Help" text and SERVPRO logo As the Cleaning Experts, SERVPRO is Here to Help.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Kingston, Pittston City and Wyoming County, 570-714-0090.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Summer Temperatures mean Severe Storms in Wilkes-Barre

6/9/2020 (Permalink)

Orange Lighting Bolt with Green background and text "Be Storm Ready, Know the Difference" SERVPRO is Here to Help following the Storm.

Severe Weather

It's very exciting to say that it feels as though Summer is here to stay! With highs in the 80s most of us are rejoicing and also probably excited for the first thunderstorm of the season! Although it is very relaxing and refreshing, it is very important to keep in mind safety when dealing with severe storms. When storms strike Wilkes-Barre, do you know the difference between a watch and a warning?

During severe weather, a number of alerts may flash on the TV screen or on your mobile device. But do you know what they mean, and which ones require immediate action?

Severe Thunderstorm WATCH

A thunderstorm is considered severe when it exhibits one or more of the following:

  • Large hail (hailstones that are one inch diameter or greater, so hail the size of a quarter or larger fits this criterion).
  • Wind gusts of 58 mph or greater.
  • A tornado.

severe thunderstorm watch means that atmospheric conditions are favorable for severe thunderstorm development. The severe thunderstorm watch outlines an area where an organized threat of severe thunderstorms is expected generally during a three- to six-hour period. 

Severe Thunderstorm WARNING 

severe thunderstorm warning means that a severe thunderstorm is imminent: It is occurring or is about to occur. Severe thunderstorm warnings are issued by the local National Weather Service office when it deems a particular thunderstorm has met, or will soon meet, the severe criteria listed above. Severe thunderstorm warnings are usually highly localized – covering parts of one to several counties – and generally last for 30 to 60 minutes.

During a severe thunderstorm warning, it is important to get to safety immediately. Severe winds – gusts of 58 mph or greater – can down trees and power lines, causing injury and potentially death to those hit by large falling objects and other debris. In addition, if a severe thunderstorm is producing large hail, injury and significant property damage can result.

It is important to remember the differences between these storms and always be prepared to take action. Our SERVPRO franchise is highly trained to respond to any size disaster, and we could mitigate any damage caused by severe storms this season.

We are always here to help!
-- 570-714-0090 --

June is National Safety Month 2020

6/1/2020 (Permalink)

June as “National Safety Month” to bring awareness to the importance of safety. Here are a few tips to avoid workplace accidents and injuries. 

Practice Effective Tool Safety

Tools are an essential part of completing tasks while on the job site. However, tools can present a workplace injury hazard. Power tools present hazards when considering the source of their power (gas, electric, etc.) and the force at which they operate (like jack hammers or saws). But basic hand tools like wrenches, hammers, pliers, screwdrivers, and others can present dangers of injury as well. Here are some key points to keep in mind to help prevent an injury from a hand tool or power tool:

Hand Tools

  • Inspect the tool before use – do not use a tool with a loose or cracked handle.
  • Use the right tool for the job – do not use a tool for anything other than it’s intended purpose.
  • Operate tools according to the manufacturers’ instructions.
  • Use appropriate personal protective equipment, such as safety goggles and gloves.
  • Perform regular maintenance on tools.
  • Keep the floor surface clear of any debris or tripping hazards.

Power Tools

  • Disconnect tools when not in use.
  • Avoid using power tools in wet locations; if unavoidable, ensure that adequate Ground Fault Circuit Interrupter (GFCI) Protection is installed and properly functioning.
  • Use a cord with a three-pronged plug and grounding pin, or double-insulated tools with intact insulating housings.
  • Ensure cords are not a tripping hazard.
  • For gasoline or diesel powered equipment, shut down the engine and let it cool before refueling.
  • Use guards for moving parts of power tools – this helps protect the operator and others from rotating parts such as a saw blade.

Preventing Slip and Fall Injuries/Accidents

Slip and fall injuries are types of losses that can present a significant cost to your business. With some careful planning, you can help reduce the potential of slips, trips and falls in your small business location.

Remember to:

  • Keep the floor clear of fallen objects
  • Clean up or report any spills
  • Check your pathway for any obstructions — drawers, supplies, trash cans, power cords, etc.
  • Keep an eye out for uneven floors or changes in floor level
  • Use proper footwear
  • Use handrails when ascending or descending stairs
  • Watch out for loose, torn or worn flooring
  • Report poorly-lit areas or burned out bulbs/non-functioning lighting

Driving/Vehicle Safety

Here are some examples of safe driving practices:

  • Verify driver’s Motor Vehicle Report (MVR) records yearly to ensure licenses are valid and to discover any violations (e.g., speeding tickets)
  • Permit only trained and properly licensed people to drive specialized vehicles.
  • Check tires, lights, horn, and brakes of company vehicles before driving; repair or replace as needed.
  • Wear safety belts to prevent being ejected in event of accident.
  • Rest as needed – a drowsy driver can be very dangerous.
  • Be aware of the distribution of the cargo weight (shifting loads may cause loss of control).
  • Follow vehicle owner’s manual for braking techniques (e.g., many manufacturers advise against pumping anti-lock brakes).
  • Do not exceed maximum speed limit.
  • Count the number of seconds it takes to reach a fixed object which the vehicle in front passed, and then keep at least two seconds of distance behind that vehicle if the road and weather are favorable; maintain more time if they are not.
  • Check blind spots before changing lanes; look over your shoulder or use mirrors if you do not have a rear window or if the load blocks the view from a rear window.
  • Stay out of other vehicles’ blind spots.
  • Pull over to side of road when making or receiving a phone call, texting, or using any electronic device.

Electrical Safety

Working with (or around) electricity poses a serious injury risk in the workplace. Here are some potential electricity risks and how to help minimize or eliminate them.

Tools and Equipment
As mentioned previously in this article, tools present a risk due to their power and the fact that normal use of electrical equipment causes wear and tear that can result in improper function of the tool/device, short-circuits, or exposed wires. By remembering safe practices such as, but not limited to, disconnecting tools when you’ve finishing using them, not operating tools in wet conditions, and using guards and protective equipment, you can help maintain a safe level of power tool and equipment use.

Power Lines
Power lines can carry extremely high voltage. Not only do they pose an electrocution risk, but also a risk burns. Power lines can be either overhead or buried under ground, which is an additional risk when excavating.

  • Check first for overhead power lines before starting any work; call your area’s underground utility locator to ensure there are no buried underground lines before beginning any excavation work.
  • Have the utility owner’s authorized representatives de-energize and ground lines when conducting work near them.
  • Perform job duties around power lines with the assumption that they are energized.

Extension Cords
Extension cords are a necessary device for any job site; however, cords pose a hazard when they are worn, have exposed wires, or a loose connection on the plug-in end. These conditions can increase the hazard of electric shock.

  • Use extension cords that are 3-wire type to ensure proper grounding.
  • Do not modify or attempt to repair extension cords.
  • Use cords and connection devices with strain relief.
  • To remove cords from receptacles, pull them on the plugs – not the cords.

Additional Electrical Safety Tips

  • Electrical equipment, electrical circuits, and power supply systems should be grounded.
  • Inspect electrical systems to ensure that the path to ground is continuous. Utilize a small, inexpensive plug-in socket tester to ensure circuits are properly wired and grounded. Test GFCI- equipped circuits using the test button on the unit.
  • Use double-insulated tools and ensure that any metal-framed tool has proper grounding cord and plug

Office Safety

While an office may be quieter and neater than a plant or jobsite, it can still contain machinery, chemical, slip and fall, and fire hazards. Here are some hazards found in most office settings along with ways to help eliminate or minimize their risks.

Machines (copier, shredder, fax, printer) 
Only employees trained to use these machines should be operating them. Remind users to keep body, hair, clothing, and jewelry away from moving and/or hot parts. The machines should be plugged in to properly grounded outlets, and defective or damaged power cords should be replaced. Only qualified technicians should service or repair machines.

Slip and fall risks 
Keep power cords out of walkways. Furniture, storage, and equipment should not be blocking aisles or walkways. Clean spills immediately using non-slip floor cleaners and waxes. During inclement weather, place walk-off floor mats at doorways to help reduce the buildup of slippery conditions on floors. Adequate light should be provided in all areas where employees walk, and handrails should be in place for stairs. 

Fire hazards 
Smoking should only be allowed in designated areas with adequate ashtrays. Portable heaters should be discouraged in the office, or if permitted, they must be kept clear from combustibles. Employees should avoid overloading electric circuits.

Source: AmTrust Financial 

Mold Remediation Company near Laceyville

5/20/2020 (Permalink)

Black mold growing on white wall in basement We can help remediate mold in Wyoming County.

Mold Remediation Company

Any home or commercial property can quickly become infested with mold if a source of water is present. Mold can spread throughout a property in as little as 48 hours. Since mold can produce allergens and irritants, you should call us to inspect your Laceyville home if you suspect you have a mold problem. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation.

Learn more about mold and what to do until help arrives by reviewing these mold damage tips.

If You See Signs of Mold,
Call Us Today – (570) 714-0090

Understanding Mold

Confusion and misunderstanding surround the topic of mold and mold remediation. Some restoration businesses even make claims to remove all mold from a building. This is a fallacy. Mold spores occur naturally almost everywhere, both indoors and outdoors. These microscopic spores float along in the air and can enter a home or business through windows and HVAC systems.

Consider these facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Disinfecting Services in Luzerne & Wyoming Counties

5/15/2020 (Permalink)

SERVPRO® professionals are trained in adhering to the highest cleaning and sanitation standards.

We are being called upon by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their properties. All of our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities. We’re here to help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Need Specialized Cleaning Services? Call Us Today - 570-714-0090

About Coronavirus

The Centers for Disease Control and Prevention continues to respond to an outbreak of a respiratory disease caused by a new coronavirus that was first detected in China and has now spread internationally. While the virus is termed "coronavirus," the sickness that results after infection has been termed COVID-19.

COVID-19 has now been declared a pandemic, which is a global outbreak of a disease.

 

How to Prepare

The CDC recommends the following steps for your family or business in case COVID-19 spreads in your community:

  1. Stay tuned to local news and government organizations to keep up to date with information related to COVID-19 in your local area.
  2. Know the signs and symptoms of COVID-19 and take the following steps if you’re symptomatic:
    1. Stay home when you are sick.
    2. Call your doctor or emergency room before you visit.
    3. Practice “social distancing” by limiting your movements and interactions with others.
  3. Take extra precautions if you or someone you live with is considered "Higher Risk."
  4. Protect your family and business by cleaning frequently-touched surfaces regularly.
  5. Create a plan for your household and business to ensure minimal disruption to daily activities.
    1. Ensure you have a two-week supply of essentials for your home and business.
    2. Establish communication protocols with your family and coworkers.

Source: https://www.cdc.gov/coronavirus/2019-ncov/prepare/index.html

Specialized Products

The CDC recommends using a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Helping the NEPA Community during COVID-19

5/8/2020 (Permalink)

Four SERVPRO technicians in yellow PPE Here to Help during COVID-19

In these times of stress and uncertainty, the best way to combat the threat of COVID-19 is to be prepared. When it comes to disinfection and sanitization, SERVPRO cleanup practices follow CDC guidelines and use EPA-approved products.

We’re here to help you protect your business and your employees – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call on your certified cleanup and sanitization experts at SERVPRO of Kingston, Pittston City and Wyoming County. 

Storm Damage in Shavertown, PA

5/3/2020 (Permalink)

Storm Damaged Tree with SERVPRO logo and "Ready to help after the storm" text We can help following a storm.

Summer is Severe Storm Season in NEPA

It's always best to prepare for the worst of storms during the summer. July 2018 turned out to be the fourth wettest month since records began in 1888 and an EF 2 Tornado also tore through a popular shopping plaza in Wilkes-Barre, PA. Both of these situations are exactly why it is important to prepare for storms and know what to do in these situations. 

Severe Storm Safety Tips 

No matter what part of NEPA you live in, it's always important to keep severe storm safety in mind. 

  • Always keep a battery-powered radio in your home so that you can tune to radio stations if you lose electricity. Check or change the batteries frequently.

  • Keep a supply of candles on hand for power failures.

  • As a safety precaution before leaving the house on vacation, unplug all electrical appliances except for those lights connected to automatic timers.

  • If you live in a storm-prone area, nail down roof shingles or use adequate adhesive to keep them from blowing off in a violent wind. For roofs with shingles that are not the seal-down type, apply a little dab of roofing cement under each tab.

  • Don't go out during a hurricane unless you have to; however, if flooding threatens, seek high ground, and follow the instructions of civil defense personnel.

  • When a major storm is imminent, close shutters, board windows, or tape the inside of larger panes with an "X" along the full length of their diagonals. Even a light material like masking tape may give the glass the extra margin of strength it needs to resist cracking.

  • When a tornado threatens, leave windows slightly ajar.

  • Keep an eye on large trees -- even healthy ones -- that could damage your house if they fall during a storm. Cut them back, if necessary.

  • Keep an eye on the sky. If the sky looks threatening, take shelter and don't go outside. 

Stay safe this season and always remember our SERVPRO franchise can respond to a storm emergency, 24/7/365 - 570-714-0090. 

Free First Responder Vehicle Cleaning to say Thank You

5/3/2020 (Permalink)

three SERVPRO techs in yellow PPE cleaning ambulances SERVPRO helping those who help us.

On Thursday, April 23rd, SERVPRO of Kingston, Pittston City and Wyoming County hosted an event for local First Responders to have their emergency vehicles cleaned and sanitized for free. 

Our First Responders do so much to keep the community safe that this was a way to help us keep them safe during these times of COVID-19. 

Our franchise was able to clean and disinfect about 30 vehicles from 9 different stations. 

Our franchise owner, John Lazo, says it’s our way to give back to those who protect our community.

He says, “first responders do so much for our community. They respond to many calls such as shots fired, building fires, accidents, and many other emergencies.”

Our franchise was able to pre-order disinfecting supplies ahead of time to complete a misting with an EPA registered disinfectant and wipe down horizontal and touch surfaces. 

Celebrating 4 Years in Business

4/27/2020 (Permalink)

9 SERVPRO Employees in front of SERVPRO green trucks and office building Thank you to our customers, business partners and community for making it possible.

On Monday, April 27th, 2020, SERVPRO of Kingston, Pittston City and Wyoming County celebrated 4 years since opening our doors for business. Our franchise has come a long way since that day in 2016 and we have our customers, business partners and community to thank for that. 

When franchise owner, John Lazo, first opened the business, his goal was to provide the best customer service to our customers in the restoration industry. Raised in Northeastern Pennsylvania, John prides himself on a work ethic handed down from his family.

NEPA has a reputation of hard working people and what better area to operate a business where we set the standard for excellence. Our franchise has continued to grow every year from day 1 and we look forward to serving you for your residential or commercial needs.

We are very proud to be a leader in Fire & Water Damage Restoration and also part of our community. We look forward to serving the NEPA community for many years to come. 

Common Causes of Water Damage in your Factoryville Home

4/15/2020 (Permalink)

Technician in white PPE extracting water from concrete basement Knowing what causes Water Damage

Discovering a flooded basement or area of your home can be devastating. We're happy we can help and want you to be aware of the top reasons water could damage your home.

Plumbing issues

Water damage is often caused by plumbing issues. That’s why it’s important to inspect the plumbing systems in your home at least once a year to ensure that there aren’t any problems with hoses or pipe joints. You should also keep in mind that plumbing pipes have a long lifespan. Brass pipes can last for as many as 70 years while copper pipes can last for more than 50 years. The average lifespan for galvanized steel pipes is often between 20 and 50 years.

Drain pipes are usually made of either cast iron  or polyvinyl chloride (PVC). Properly maintained PVC pipes can last indefinitely. Check your home inspection report or consult a licensed plumber to learn about the lifespan of the plumbing pipes in your home.

If your water bill is unusually high, that might be an indication of an undetected leak. Buying a water leak sensor that sends alerts to your phone is one way to safeguard your home. You should also check around your toilets, tubs, showers and sinks for any soft spots or moisture. Keep an eye out for loose tiles as well. If you have a dishwasher or a refrigerator with a water line, look for warped or discolored floorboards.

Washing machine leaks

Unless you’re doing laundry, you probably don’t think twice about your washing machine. But if it breaks down, the results could be catastrophic. For example, if the supply hose is damaged or has a faulty connection to the wall or washing machine, more than 600 gallons of water could potentially spill out within an hour. That could lead to significant water damage, especially if your washing machine is located on the second floor of your home.

To prevent water damage to your Factoryville home, you should replace your washing machine supply hose at least once every five years. Also, resist the temptation to overload your washing machine. Constantly stuffing too many clothes into your washing machine could loosen gaskets and valves or cause cracks. Take good care of your washing machine and your washing machine will take good care of you.

Bursting water pipes

During severely cold winters, pipes can freeze over and burst. 

If temperatures tend to freeze in your area, be sure to protect your pipes. Insulate both hot and cold water pipes using heat tape or pipe sleeves available in your home improvement store. If you have water supply lines in your garage, keep the garage door closed as often as possible. Open kitchen and bathroom cabinet doors to allow warmer air to circulate. If you plan to spend some time away from your home, leave the heat on and set your thermostat to at least 55 degrees. You can’t control the weather, but you can put up a good fight to save your pipes.

Aging water heaters

Water heaters have a shelf life. You could wait until your water heater starts leaking to replace it. But if you’re being smart about avoiding water damage, you should replace it every 10 years. A tankless water heater can last for as many as 20 years.

You can find out how old your water heater is by looking up the serial number on the manufacturer’s sticker near the top of the water heater. Make sure to regularly inspect your water heater to check for signs of moisture build-up, mold or corrosion. If your water isn’t as hot as it used to be or there’s rust coming from your faucets, it’s time to call a plumber or water heater specialist.

Inclement weather

If your home is not weatherproof, a bad storm could damage your roof, walls and ceiling. Make sure your home is ready for inclement weather by ensuring that your rain gutters and downspouts are clean. You should also check doors and windows to ensure that your caulking hasn’t cracked.

We are Open for Business

3/27/2020 (Permalink)

Picture with lime green text that reads "We are Open" Here to help during these difficult times.

We are Open and Here to Help during these difficult times. 

During this very difficult, unprecedented time caused by the global pandemic of coronavirus, we want to send all our thoughts and prayers to the businesses and families whom have been impacted by all of this.

This is a challenging time, and we know you are concerned about your business, as well as your employees, family, and friends. We at SERVPRO want you to know that while we are taking all recommended precautions for the health of our employees, we will remain Open 24/7 for EMERGENCY SERVICES.

Per the guidelines of Gov. Wolf, SERVPRO is open and can still respond to Water & Fire Emergencies. We also can help minimize the spread of germs as we adhere to the highest cleaning and sanitation standards. We can continue to respond to calls regarding COVID-19 to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention.

As we all continue to face this overwhelming change, we want you to know that all of us at SERVPRO are wishing you, your employees, and your loved ones health, safety and positivity during this time.

If you have any questions about our emergency services, please call us at 570-714-0090. 

Water in Basement Tunkhannock, PA

3/17/2020 (Permalink)

white couch in living room under blue water Here to Help following water damage to your home.

Has your Kingston home had issues with water in the basement in the past? Avoid another spring and summer of your home filling with water. Below are some useful tips to follow in order to keep your basement dry and safe. 

1. Add Gutter Extensions

2. Plug Gaps

3. Restore the Crown

4. Reshape the Landscape

5. Repair Footing Drains

6. Install a Curtain Drain

7. Pump the Water

8. Waterproof the Walls

Not only does a wet basement look, feel and smell terrible, it poses a great risk to your home’s value and safety. Left unchecked, basement moisture can ruin floors and walls, allow for mold growth, and even damage roofing. Remember if you are dealing with any results of water in your home, we are always here to help. 

Cleaning up after Biohazard in Wilkes-Barre, PA

3/9/2020 (Permalink)

technician in white hazmat suit putting up plastic tarp SERVPRO can help following a Biohazard event.

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove or sanitize such substances can contribute to unhealthy and dangerous environments.

SERVPRO of Kingston, Pittston City and Wyoming County is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations. Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.

Commercial Building in Duryea with Mold

2/3/2020 (Permalink)

Cartoon white wall  with mold and text that reads "Mold Problem? Call SERVPRO. We can help." Mold Problem? We can help.

In the process of selling a vacant property? Avoiding mold will aid in the quickness of the sale. Since mold loves moisture, it’s important to remove sources of water to prevent it from growing in the building. 

Potential problem areas to address to keep mold at bay include:

    • Roof Leaks: Check attic or top floor for roof leaks, and repair any that are found.
    • Wall Leaks: Weather strip and caulk leaky windows.
    • Window Condensation: Install insulated glass or storm windows to prevent condensation problems.
  • Plumbing Leaks: Examine pipes for leaks and insulate if needed.
  • Blocked Gutters: Keep gutters and downspouts clean.
  • Foundation Leaks: Channel water from downspouts away from house.
  • Basement Leaks: Examine basement for leaks and repair if necessary.
  • Water Under House: Check crawl space for excess moisture, and apply black plastic to ground to reduce humidity.
  • AC Drain Leaks: Be sure HVAC units drain properly and that drains are not clogged.
  • Ductwork Condensation: Inspect HVAC ducts for excess moisture. Repair or replace the insulation around them if wet.
  • Air Filters: Use a high quality air filter with HVAC units, and change it regularly.
  • Bath Vent Fans: Install bathroom fans that are vented to the outside. Run them during—and for 15 minutes after—showers.
  • Air Circulation: Open doors and windows during dry weather to increase air circulation.
  • Indoor Humidity: Keep the humidity in your home between 30 and 50 percent. Check it with a humidity gauge or moisture meter and use a dehumidifier to lower it if necessary.
  • Vent Gas Appliances: Make sure gas and kerosene heaters and fireplaces are properly vented to the outside to reduce the amount of moisture in the air.

Use these helpful tips to avoid growing mold in your property. If you find yourself dealing with mold, you can contact us to quickly remediate the problem. 570-714-0090 

Cleaning HVAC System after a Fire in Pittston

1/27/2020 (Permalink)

smoke soot and ash covering wooden beams of a sauna Following a fire, it's important to have your HVAC system cleaned.

Following a fire at you commercial or residential property in Pittston, your HVAC system can potentially collect a number of particles including; smoke residue, soot, emissions from the fire and other contaminates common during building fires. HVAC systems can still collect these particles, even if the system is not in use. Your HVAC system can be greatly affected by these foreign materials. The performance and overall cleanliness of your HVAC system should become a priority following a fire. An HVAC cleaning should be completed as a priority following a commercial or residential fire. 

At SERVPRO of Kingston, Pittston City and Wyoming County, we can inspect the heating, ventilation and air conditioning unit (HVAC) following a fire. Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe, especially following a fire.

SERVPRO's Commercial Large Loss Division, One Team

1/10/2020 (Permalink)

SERVPRO green commercial truck with employees in front of it Calling SERVPRO ensures an immediate response, as we have access to 1,700 franchises nationwide. No job is too large.

No Job Is Too Large

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

Clients for the Commercial Large Loss program include the following:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

Catastrophic Storm and Major Event Response

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, SERVPRO Franchise Professionals are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2017 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

We're a nationally known brand owned and operated by a family in NEPA

1/7/2020 (Permalink)

9 individuals in front of three SERVPRO vans in front of building Our family owned franchise is always here to help.

SERVPRO of Kingston, Pittston City and Wyoming County opened in 2016 by Franchise owner John Lazo. Located in Northeastern Pennsylvania the franchise operates from our Kingston, PA office. Our franchise goal is to provide the best customer service to our customers in the restoration industry. Raised in Northeastern Pennsylvania, John prides himself on a work ethic handed down from his family. NEPA has a reputation of hard working people and what better area to operate a business where we set the standard for excellence. Our franchise has continued to grow every year from day 1 and we look forward to serving you for your residential or commercial needs.

SERVPRO of Kingston, Pittston City and Wyoming County works with most insurance carriers and has relationships with many insurance agents throughout the area. We are proud to be their choice when disaster happens.  We are also preferred vendors for many commercial property managers in the area.  We have the training and equipment to restore your home or business and no job is too big or too small. SERVPRO of Kingston, Pittston City and Wyoming County is “Ready for whatever happens. “

We are an IICRC certified firm with numerous industry related certifications. We are also certified by the EPA to conduct lead based paint renovation and repairs.  Our employees take pride in their work and understand how stressful a disaster can be to you. 

We are proud to serve a nationally known brand of SERVPRO and be locally owned and operated by a family in NEPA. 

Commercial Fire Damages Building in Wilkes-Barre, PA

1/3/2020 (Permalink)

Three green SERVPRO trucks outside commercial building with blue sky We respond to commercial fire damage 24/7.

Fire damage can be very devastating for a business or commercial property. In addition to fire, smoke, and soot damage, water damage caused by firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If you have a fire emergency, call SERVPRO of Kingston, Pittston City and Wyoming County. 

Commercial Fire Damage? Call Us Today 570-714-0090

Commercial Restoration Presents Unique Challenges

We have the training, experience, and equipment to manage your commercial fire damage emergency. We will respond quickly and manage the fire restoration project through to its completion—getting your property business-ready. 

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

2019 Toys for Tots & The Salvation Army of Wilkes-Barre

1/1/2020 (Permalink)

Woman in front of Salvation Army Advisory Board sign ringing bell Joining our Community Partners this Holiday Season.

Thank you very much to our community partners, Shadowbrook Resort and Bogeys GrilleMelissa Walter - State Farm Agent, & The Hoyt Library for acting as local drop off sites for this year’s Marine Toys for Tots Foundation!

Thank you Toys for Tots for all you do! 

This Christmas Season, we were also very honored to join The Salvation Army of Wilkes-Barre Advisory Board - Ringing the bells was a humbling experience and we look forward to serving their board and all they do in 2020. 

Merry Christmas & Happy New Year!

12/23/2019 (Permalink)

SERVPRO green truck ornament hanging on Christmas Tree Wishing you and your loved ones a very Merry Christmas and Happy New Year!

As another year comes to a close, our entire SERVPRO team would like to thank all of our community partners, business partners and customers for another wonderful year. We couldn't do what we do without all of you! 

We hope you enjoy the Holiday Season and we look forward to seeing you in 2020.

Wishing you and your loved ones a very Merry Christmas and Happy New Year! 

Faster to Any Size Disaster in Wyoming County

12/11/2019 (Permalink)

SERVPRO green trucks with four technicians and drying equipment in front of them and buildings behind We are faster to any size disaster.

SERVPRO of Kingston, Pittston City and Wyoming County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Wyoming County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

    • 24-Hour Emergency Service
    • Faster to Any-Sized Disaster
    • Highly Trained Restoration Technicians
    • A Trusted Leader in the Restoration Industry
    • Locally Owned and Operated
    • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 570-714-0090

Residential Services

Whether your Wyoming County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services: Click Here

    • Water Damage Restoration
    • Fire Damage Restoration
    • Mold Remediation
    • Storm Damage Restoration
    • Cleaning Services

Commercial Services

There's never a convenient time for Fire or Water damage to strike your Wyoming County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: Click Here

    • Commercial Water Damage Restoration
    • Commercial Fire Damage Restoration

SERVPRO - Luzerne and Wyoming County, Leaders in Restoration

11/18/2019 (Permalink)

Green SERVPRO truck with "We are faster to any size disaster" text and SERVPRO logo. Here in your Luzerne and Wyoming County Communities & Here to Help.

Choosing a Restoration Company:

When choosing a restoration company following a water or fire emergency at your home or business, it's important to choose one you can trust. At SERVPRO of Kingston, Pittston City and Wyoming County, our technicians use both state of the art equipment and their training and certifications to make your home or business feel normal again. As a leader in Restoration for Luzerne and Wyoming Counties, we're proud to serve you. 

1. We have 1,700 franchises in the U.S. and Canada. No matter the size of the disaster, our franchises can work together to make the mitigation time much quicker. 

2. Locally owned and operated. SERVPRO of Kingston, Pittston City and Wyoming County is an independently owned and operated franchise. Opened in 2016 by franchise owner, John Lazo, operating locally gives us the opportunity to respond immediately which is urgent in emergency situations. A quick response time lessens damage to the building. 

3. We operate 24/7! Emergencies wait for nobody, so if you find yourself dealing with water or fire damage at 3:00 a.m. on a Sunday morning, we will be there to help. We respond 24/7, 365 days a year, including Holidays. 

4. We make it our priority to respond faster to any size disaster. 

5. We have the training, equipment and certifications to put you at ease and assist us in getting the job done right the first time. 

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

- Initial Franchise Training

- e-Learnings

-Continuing Education Classes

When choosing a Restoration Company, choose the one you can trust. 

Halloween Safety Tips

10/17/2019 (Permalink)

Ghost Halloween Costume with text that says "Stay Safe. Halloween Safety Tips" Have a safe & happy Halloween!

HALLOWEEN SAFETY TIPS

Walk Safely

  1. Cross the street at corners, using traffic signals and crosswalks. Look left, right and left again when crossing and keep looking as you cross. 
  2. Put electronic devices down, keep heads up and walk, don’t run, across the street.
  3. Teach children to make eye contact with drivers before crossing in front of them.
  4. Always walk on sidewalks or paths. If there are no sidewalks, walk facing traffic as far to
  5. the left as possible. Children should walk on direct routes with the fewest street crossings.
  6. Watch for cars that are turning or backing up. Teach children to never dart out into the street or cross between parked cars.
  7. Join kids under age 12 for trick-or-treating. If kids are mature enough to be out without supervision, tell them to stick to familiar areas that are well lit and trick-or-treat in groups.

Costumes for a Safe Halloween

  1. Decorate costumes and bags with reflective tape or stickers and, if possible, choose light colors.
  2. Choose face paint and makeup whenever possible instead of masks, which can obstruct a child’s vision.
  3. Have kids carry glow sticks or flashlights to help them see and be seen by drivers. 
  4. When selecting a costume, make sure it is the right size to prevent trips and falls. 

Drive Extra Safely on Halloween

  1. Slow down and be especially alert in residential neighborhoods. Children are excited on Halloween and may move in unpredictable ways.
  2. Take extra time to look for kids at intersections, on medians and on curbs.
  3. Enter and exit driveways and alleys slowly and carefully.
  4. Get rid of any distractions - like your phone - in your car so you can concentrate on the road and your surroundings.
  5. Turn your headlights on earlier in the day to spot children from greater distances.
  6. Popular trick-or-treating hours are 5:30 p.m. to 9:30 p.m. Be especially alert for kids during those hours.

Happy Halloween! 

Is it Mold or Mildew?

10/17/2019 (Permalink)

Mold and Mildew growing side by side on white wall with text that says "Mold" and "Mildew." Do you have mold or mildew in your property?

One of the most important ways one can tell mold from mildew is how each fungus looks. Mildew is typically white, gray or yellow and grows on the surface of moist, warm areas. Its texture is fluffy or powdery. On the other hand, mold tends to be green or black, and it usually grows underneath the surface of anything that has gotten wet. Its texture can be fuzzy or slimy.

Both mold and mildew can grow quickly in warm, moist places. But each type seems to have a preference when it comes to where to start growing. Mildew is often found on items that have damp surfaces, with fabric, paper and leather being some common household items that might end up with mildew after they get wet. Mildew is also sometimes found on the floors, walls or ceilings of areas with lots of humidity, such as bathrooms, kitchens or basements. While mildew can also grow on the surface of agriculture — such as potatoes or grapes — mold is most often the type of fungus found on food, such as cheese, bread or meat. Additionally, it’s not uncommon to find mold in indoor or outdoor spaces that have gotten wet, such as sheds, crawl spaces, garages and boats.

However, the effects of mold tend to be more serious. Mold can damage entire structures, including homes and vehicles, so it's very important to prevent or treat mold as soon as possible.

Remember to Clean your Gutters this Fall

10/7/2019 (Permalink)

Person cleaning Fall leaves out of gutter. Cleaning your gutters is extremely important this Fall!

Thoroughly cleaning your Wilkes-Barre home’s gutters every spring and fall will keep them working like they should. Leaves can build up and clog the downspouts, which can cause water damage to your roof.  Water pouring over the gutters or from leaks can end up next to your home’s foundation, in the basement or crawlspace. Follow these tips below to keep your home safe and dry this Fall. 

A hose-end attachment specially designed for gutters may make this project a lot easier. If you need to clean from a ladder, follow these steps.

Step 1

Begin cleaning the gutter near a downspout.

Step 2

Remove the large debris (leaves, twigs, etc.) with a trowel and dump it in a bucket.

Step 3
To clean out finer materials, flush the gutter lengths with a hose starting at the end opposite the downspout. Alternatively, you can use a gutter-cleaning attachment on a hose. If the water doesn’t drain, recheck the downspout strainer and clean as necessary.

If gutter water still doesn’t drain, the downspout may be clogged.

  1. Check the drain end. If the downspout runs underground, remove it from the pipe as needed.
  2. Install a small nozzle on the hose, and lock it at full pressure. Turn on the water and feed the hose up from the bottom of the spout. If this doesn’t clear the downspout or the nozzle is too big, use a plumber’s snake tool to clear the blockage.
  3. Reattach the downspout.
  4. Flush the entire gutter again.
  5. Be sure to clean the downspout strainers.

Fire Prevention Week 2019

10/2/2019 (Permalink)

Fire Prevention Week 2019 is October 6th - October 12th. This year’s FPW campaign, “Not Every Hero Wears a Cape. Plan and Practice Your Escape!” works to educate everyone about the small but important actions they can take to keep themselves and those around them safe.

Did you know?
In a typical home fire, you may have as little as one to two minutes to escape safely from the time the smoke alarm sounds. Escape planning and practice can help you make the most of the time you have,giving everyone enough time to get out.

Plan ahead for your escape. Use this link from NFPA to Make your home escape plan and practice today. 

In a fire, mere seconds can mean the difference between a safe escape and a tragedy. Fire safety education isn’t just for school children. Teenagers, adults, and the elderly are also at risk in fires, making it important for every member of the community to take some time every October during Fire Prevention Week to make sure they understand how to stay safe in case of a fire.

About Fire Prevention Week

Since 1922, the NFPA has sponsored the public observance of Fire Prevention Week. In 1925, President Calvin Coolidge proclaimed Fire Prevention Week a national observance, making it the longest-running public health observance in our country. During Fire Prevention Week, children, adults, and teachers learn how to stay safe in case of a fire. Firefighters provide lifesaving public education in an effort to drastically decrease casualties caused by fires.

Fire Prevention Week is observed each year during the week of October 9th in commemoration of the Great Chicago Fire, which began on October 8, 1871, and caused devastating damage. This horrific conflagration killed more than 250 people, left 100,000 homeless, destroyed more than 17,400 structures, and burned more than 2,000 acres of land.

Preventing Mold in Your Avoca Home

9/19/2019 (Permalink)

White wall with mold growing on, hardwood floor and green text that reads "Mold Damage?" Mold Damage? We can help.

How To Prevent Mold

It is always important to check on locations in your home or business that you are aware could have moisture or dampness. An example would be a basement, crawl space or attic. Water that sits can start producing spores within 24 to 48 hours and it is important to call a professional if you suspect a water or mold problem. Below are a few tips you can use to help prevent mold in your home. 

  • Use dehumidifiers, fans, and open windows to help reduce the moisture in your home. Be especially vigilant during hot, humid months.
  • Fix plumbing leaks as soon as possible.

  • Do what you can to prevent rain water from seeping into your home. Check potential problem areas regularly.

  • Clean the fabrics in your home routinely and keep them dry.

  • Store items in dry, well-ventilated areas.

Don't forget to check these areas within your home and call SERVPRO of Kingston, Pittston City and Wyoming County if you suspect a mold problem. 570-714-0090 

Commercial Mold Remediation

9/9/2019 (Permalink)

Green SERVPRO van parked in front of commercial building. Found Mold in your commercial building? We can help!

Besides causing a major business interruption, a mold problem can present a serious health risk for people exposed at your commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call  SERVPRO of Kingston, Pittston City and Wyoming County, who will respond quickly and work fast to manage the situation.

    • 24 Hour Emergency Service
    • Faster to Any Size Disaster
    • A Trusted Leader in the Mold and Water Restoration Industry with over 1,700 Franchises
    • Highly Trained Mold and Water Damage Restoration Specialists

Have a Mold Problem? Call Us Today – (570) 714-0090

Commercial Mold Remediation Presents Unique Challenges

Mold can spread quickly through a property if left untreated. We can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition. Learn more about our training and certifications.

    • Applied Microbial Remediation Specialist
    • Water Damage Restoration Technician
    • Applied Structural Drying Technician
    • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

With Cooler Temps this Fall - Remember Space Heater Safety

9/4/2019 (Permalink)

White Space Heater with orange glowing elements Use Caution when Using Space Heaters

Space Heater Safety 

It is approaching the season many are utilizing their space heaters to stay warm during the Fall and Winter months. Although comfortable and cozy, space heaters can cause a significant increase in home and business fires. Space heaters are the type of equipment most often involved in home heating equipment fires, figuring in just over two of every five fires (43%). Significantly, the fires involving space heaters accounted for 85% of the civilian deaths and 78% of civilian injuries in home fires caused by heating equipment, as well as over half (53%) of direct property damage. Below are a few safety tips you can reference if using a space heater in your home or business. 

  • Place space heater on flat level surface. Don't put on shelf or high traffic areas.

  • Plug a space heater directly into an outlet and avoid using an extension cord. 

  • Never leave space heaters unattended.

  • Only use space heaters that are nationally recognized in a testing lab. 

  • Don't use a space heater if the plug is broken or the cord is damaged. 

  • Keep your space heater at least 3 feet away from flammable items, pets, and children. 

  • Do not use around water.

If you decide to utilize your space heaters, please use caution and reference these safety tips to avoid a fire. If you find yourself dealing with a fire, we are always here to help! 570-714-0090

Start National Preparedness Month with an Emergency Ready Profile

9/4/2019 (Permalink)

Smartphone displaying green Servpro Ready App Take Advantage of the Free SERVPRO Emergency Ready Profile

National Preparedness Month is the perfect opportunity to share the benefits of having a readiness plan in place with your customers, business and family.

The SERVPRO® Emergency READY Profile® (ERP) will help ensure you and your business are “Ready for whatever happens.”

In the event of an emergency, the SERVPRO® Emergency READY Profile® can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas. The ERP is also accessible online using your computer or tablet; download SERVPRO’s free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP establishes us as your disaster mitigation and restoration provider, giving you access to over 50 years experience and a System more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save a lot of time in the future. 

If you're a business owner looking to create an emergency plan, call us, we can help! 

Back to School Safety Month

8/19/2019 (Permalink)

DID YOU KNOW?

August is back to school safety month. The greatest risk to a child isn’t riding a bus, but approaching or leaving one.  

Drivers:STOP FOR SCHOOL BUSES

You may need to add more time to your commute, because when buses stop to pick up students, other drivers need to stop, too.

  • Yellow flashing lights mean slow down — don’t speed up — because the bus is preparing to stop. There are likely students waiting to get on the bus or parents waiting nearby to pick up children. 
  • Red flashing lights mean stop — and wait at least 20 feet behind the bus — because children are getting on or off the school bus. Stay stopped until the red lights stop flashing, the extended stop-arm is withdrawn, and the bus begins moving.
  • Even when lights aren’t flashing, watch for children, particularly in the morning or mid-afternoon, around school arrival and dismissal times. Be alert as you back out of a driveway, or drive through a neighborhood, school zone or bus stop.

 Parents:TALK BUS SAFETY WITH YOUR CHILDREN

School buses are the safest way for children to travel to and from school. Your child should arrive at the bus stop at least 5 minutes before the bus is scheduled to arrive. Teach them to play it SAFE:

  • Stay five steps away from the curb.
  • Always wait until the bus comes to a complete stop and the bus driver tells you to board.
  • Face forward after finding a seat on the bus.
  • Exit the bus when it stops and look left-right-left for cars before crossing a street.

 Walkers:WATCH THE ROAD

Walking to school is great exercise, but children under 10 years old should be accompanied by an adult or with someone who will make sure they walk safely. If you’re walking: 

  • Use the sidewalk whenever possible, and if there isn’t a sidewalk, walk on the edge of the street facing traffic.
  • Whenever they are available, use marked crosswalks to cross the street, and look left-right-left for vehicles or bikes before crossing.
  • Make sure you never play, push or shove others when you walk around traffic.
  • Everyone should watch the road, not their phones.

 Bikers:KNOW THE RULES OF THE ROAD

Riding your bike can be a fun and quick way to get to school. Be sure to do these simple things to keep your bike ride safe:

  • Always wear a correctly fitted helmet, and securely fasten the chin strap.
  • Ride in the same direction as traffic, and follow traffic signs and signals.
  • Stay in the bike lane whenever possible.
  • Never use electronics while riding – they are distracting.

 Student drivers:FOCUS ON THE ROAD

For some teens, back to school also means the new-found freedom of driving. You should keep these things in mind when driving to school:

  • The car shouldn’t move until everyone is buckled up.
  • Follow the speed limit. 
  • Stay focused. 
    • Remember that the phone stays down when you’re driving. Make it a habit to put your phone in the glove compartment or other inaccessible location, to reduce temptation to check notifications or texts.
    • Reduce distraction by limiting the number of additional passengers. If you do have others in the car with you, keep your eyes and your mind on the road. 

Let this school year be a safe one for everyone. Stay alert, whether you’re a driver, walker, bicyclist, bus rider, or parent.

Tips to Prevent Mold in Your Kingston Home this Summer

8/1/2019 (Permalink)

Prevent Mold In Your Home This Summer.

Tips to Prevent Mold in your Kingston Home this Summer

During the warm months of summer, mold thrives because most strains of mold need warm temperatures in order to grow. Here are some simple things you can do to prevent mold this summer:

  • Use your air conditioner on hot days. Mold grows best at temperatures above 77 degrees Fahrenheit, so keep the indoor temperature lower than that if you can.
  • Watch for any condensation or moisture in your air ducts. Sometimes using the air conditioner can cause condensation and that moisture provides a place for mold to grow.
  • Purchase a hygrometer, an instrument that measures the relative humidity, so you can monitor the humidity in your home. By monitoring the relative humidity in your home, you can take steps when necessary to reduce moisture in order to prevent the growth of mold.
  • Mold thrives in moist environments, so it’s best to keep the relative humidity below 50 percent. If any areas of your home have relative humidity higher than that, purchase a dehumidifier to reduce the amount of moisture in the air. Mold doesn’t grow well in dry environments.
  • Close windows when it rains. If windows are open when it rains, dry windowsills, floors or any other surfaces as soon as possible. 
  • If it’s a rainy summer, watch for signs of a leak in your roof. A discolored spot on the ceiling generally means a leak, even if you don’t see water coming through the ceiling. Have any leaks repaired as soon as possible to keep mold from developing.

In addition to the above summer tips to prevent mold, you should do some basic things all year around, including:

  • Repair any leaky pipes or appliances as soon as possible.
  • Make sure your clothes dryer is vented to the outdoors, not into your attic or crawlspace.
  • Turn on the exhaust fan or open a bathroom window a couple inches when showering. The steam that fills the bathroom when you shower provides ample moisture for mold.
  • Don’t use carpet in bathrooms. It’s hard to dry out carpet thoroughly. It’s much easier to dry linoleum or tile floors if they get wet. You can use throw rugs in bathrooms, which can be machine washed and hung to dry, which prevents them from getting moldy.
  • Clean up any spills of water or other liquids immediately.
  • Address any mold problems that do occur promptly to prevent the mold from growing and spreading to other areas of the home.
  • If you notice a musty smell in the home, you probably have mold somewhere. Mold often grows in hard-to-see places, like under carpet and inside walls. If you smell something musty but can’t find any mold, we recommended having the home tested.

If Mold Develops Despite Your Best Efforts at Prevention

If mold does develop despite your best efforts at prevention, we are always here to help. Our trained professionals can make the mold in your home, "Like it never even happened." 

The Complimentary Community Emergency Ready Profile

8/1/2019 (Permalink)

The Benefits of a Free ERP are endless.

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

Since beginning work on local emergency profiles, our franchise has completed close to 80 ERP's at local schools, hospitals, libraries, county buildings, theaters, hotels, restaurants, small businesses, warehouses, apartment buildings, college campuses, senior living centers and more. We want to assist you in creating your free emergency plan to keep you, your building and those in it safe. Call us to learn more or schedule your free ERP - 570-714-0090. 

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
     
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
     
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
     
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.
     
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.
     
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Stay Safe During National Grilling Month

7/24/2019 (Permalink)

Grill Safely this Summer!

July is National Grilling Month. Grill Safely this Summer with some helpful tips and information below! 

Seven out of every 10 adults in the U.S. have a grill or smoker, which translates to a lot of tasty meals. But it also means there’s an increased risk of home fires.

In 2013-2017, fire departments went to an annual average of 10,200 home fires involving grills, hibachis or barbecues per year, including 4,500 structure fires and 5,700 outside or unclassified fires. These fires caused an annual average of 10 civilian deaths, 160 civilian injuries and $123 million in direct property damage.

Here are some ways you can grill safely this Summer:

1. Keep grill well away from home and deck railings. 

2. Open the grill before turning it on.

3. To keep excess gas from leaking out, turn the gas tank off first, then turn off the grill burners. 

4. Keep your grill clean. 

5. Wear the right clothing.

Grilling Fire Facts

  • July is the peak month for grill fires (17%), including both structure, outdoor or unclassified fires, followed by June (14%), May (13%) and August (12%).
  • In 2013-2017, an average of 19,000 patients per year went to emergency rooms because of injuries involving grills.Half (9,300 or 49%) of the injuries were thermal burns, including both burns from fire and from contact with hot objects; 5,200 thermal burns, per year,were caused by such contact or other non-fire events.
  • Children under five accounted for an average of 2,000 or 38%, of the contact-type burns per year. These burns typically occurred when someone, often a child, bumped into, touched or fell on the grill, grill part or hot coals.
  • Gas grills were involved in an average of 8,700 home fires per year, including 3,600 structure fires and 5,100 outdoor fires annually. Leaks or breaks were primarily a problem with gas grills. Eleven percent of gas grill structure fires and 23% of outside gas grill fires were caused by leaks or breaks.
  • Charcoal or other solid-fueled grills were involved in 1,100 home fires per year, including 600 structure fires and 500 outside fires annually.

Have a Fun and Safe Summer!

Source: NFPA's Research, Data & Analytics Division
Hearth, Patio and Barbecue Association (HPBA)

Be Ready for Whatever Happens during a Storm

7/2/2019 (Permalink)

Here to Help Following a Storm

Be Prepared for Summer Storms this Season

Know the county in which you live and the names of nearby cities. Severe weather warnings are issued on a county basis.

Have disaster supplies on hand, including:

      Flashlight and extra batteries.
      Battery operated radio and extra batteries.
      First aid kit and manual.
      Emergency food and water.
      Non-electric can opener.
      Essential medicines.
    Checkbook, cash, credit cards, ATM cards.

Before the Storm

      Check the weather forecast before leaving for extended periods outdoors.Watch for signs of approaching storms.
      If a storm is approaching, keep a NOAA Weather Radio or AM/FM radio with you.
      Postpone outdoor activities if storms are imminent.
    Check on neighbors who require special assistance: infants, the elderly, and people with disabilities.

During the Storm

Remember: If you can hear thunder, you are close enough to the storm to be struck by lightning. Go to safe shelter immediately.

      Move to a sturdy building or car.
      Do Not take shelter in small sheds, under isolated trees, or in convertible automobiles.
      If lightning occurs and sturdy shelter is not available, get inside a hard top automobile and keep the windows up.
      Get out of boats and away from water.
      Telephone lines and metal pipes can conduct electricity.
      Unplug appliances not necessary for obtaining weather information.
      Avoid using the telephone or any electrical appliances.
      Use phones only in an emergency.
      Do not take a bath or shower.
      Turn off air conditioners. Power can overload the compressors.
      Get to higher ground if flash flooding or flooding is possible.
    Do Not attempt to drive to safety. Most flash flooding deaths occur in automobiles.

If you are caught outdoors and no shelter is nearby:

      Find a low spot away from trees, fences, and poles. Make sure the place you pick is not subject to flooding.
    If you are in the woods, take shelter under the shorter trees.

After the Storm

      Check on neighbors who may require special assistance: infants, the elderly, and people with disabilities.
      Avoid all downed power lines. Assume that all have live electricity.
    Continue to monitor NOAA Weather Radio and your local media for latest weather updates.

Why SERVPRO is a Good Restoration Choice

7/2/2019 (Permalink)

Why Call SERVPRO?

SERVPRO understands your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

We are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is our first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." We make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Our technicians are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to our staff and Insurance Clients at our state of the art IICRC Approved Training Facility

Vendor Qualification Compliance and Professionalism

If you call SERVPRO, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A National Call Center to achieve prompt handling of the claim.
  • Implementation of best practices and job process programs.
  • National Accounts qualification criteria and annual compliance checks.
  • Crew and vehicle standards.
  • Insurance requirements.
  • File documentation requirements.
  • Quality assurance program.

Serving Adjusters and Their Clients

Our job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. 

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

Preparing for Storm Season in NEPA

6/11/2019 (Permalink)

Be Ready for the Storm.

2019 Summer and Storm Season is Here! 

Stay Safe all Summer long by practicing safety tips during severe weather.

1. Know your evacuation routes. Be sure to have discussed or have a written evacuation plan. The National Weather Service recommends you have a plan of action mapped out in case you are pressed for time.

2. Create a home safety kit. The Department of Homeland Security recommends you have:

  • Enough water for each person to have a gallon a day
  • Three-day supply of non-perishable food
  • Battery-powered radio with extra batteries
  • Flashlight
  • Whistle
  • First Aid Kit
  • Garbage bags
  • Towelettes
  • Phone chargers
  • Duct tape
  • Wrench or pliers
  • Local map
  • Manual can opener

Be sure that your safety kit is in an easy-to-locate area such as a kitchen counter or coffee table.

  • Stay alert. Use your emergency radio to stay up-to-date on the storm’s progress and any additional dangers it may bring to your area.
  • Head to a safe part of your home. Stay away from windows in case of flying glass.
  • Keep your refrigerator cold.Turn your refrigerator to the coldest setting so that your food will last longer if the power goes out.
  • Keep your family in the loop. Once you are in a safe place, try reaching out to friends and loved ones to let everyone know you are okay. Nothing is more reassuring than knowing someone is safe.

June is National Safety Month

6/3/2019 (Permalink)

The National Safety Council observes June as National Safety Month. As we head into summer with abundant grill outs, fireworks, swimming, bike riding and more, be sure to stay safe all month and season long. Below are some safety tips you can follow to ensure you and your loved ones have a safe and enjoyable summer! 

1. Keep your grill away from your home, trees, and any structures. 

2. Keep food stored appropriately until it's time for grilling to prevent sickness. 

3. Remember the importance of SPF and taking breaks from being out in the sun and heat. 

4. Use caution when in the water, and swim with a buddy if you can. 

5. Wear appropriate helmets and knee pads when biking.

6. Wear life jackets while boating.

7. Hydrate!

8. Use fireworks one at a time, outdoors and away from any buildings or vehicles. 

9. Make yourself a chemical free bug repellent to keep the pests away. 

10. Drive Safer - there will be more cars on the road.

Wishing you a safe, relaxing, and fun summer ahead! 

We love the NEPA Community!

5/9/2019 (Permalink)

Do you have an organization you're passionate about? We'd love to hear about it!

SERVPRO of Kingston, Pittston City and Wyoming County takes great pride in being a part of the community.

We want to do our part to ensure the community thrives by helping those less fortunate, keeping the area safe and making our community the best it can be. Since our inception in 2016, we have been very proud to be part of these organizations in some way: 

Affiliations

  • Accredited with the Better Business Bureau
  • American Red Cross
  • Business Networking International 
  • CASA of Luzerne County 
  • Community Reading Day
  • Funeral Directors Association 
  • Greater Wilkes-Barre Chamber of Commerce
  • Head Start Program
  • PGA Tour
  • Toys for Tots
  • Tunkhannock Rotary Club
  • Wyoming County Chamber of Commerce

Commitment to our community is one of our core values as a business. 

If you have an organization you are passionate about, our team would love to hear about it! 

Why Choose SERVPRO?

5/2/2019 (Permalink)

We're proud to be a leader in the restoration industry.

There are many Restoration Companies in the Field. What makes SERVPRO different? 

Mandatory Certifications: 

Upon hire, our production technicians and chiefs are required to receive their restoration certifications and training. Before they step foot onto an emergency loss, they are fully educated on the restoration process. Below are the certifications that our employees receive with SERVPRO when joining our team. 

Certifications

  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

Advanced Equipment & Technology:

Recent years have seen a rapid advancement in the equipment and process used in the restoration industry. These changes allow us to restore a property back to preloss condition quickly, reliably, and more effectively. We use equipment that is Institute of Inspection Cleaning and Restoration Certification approved.

Fast 24 Hour Response: 

This is Simple. We respond to Emergency Situations 24/7 365 days a year. In an emergency, you can expect a response from our team all hours of the day. 

Customer Satisfaction:

We pride ourselves on customer satisfaction and explaining the restoration process to our customers from start to finish. Hear what our customers are saying! 

"SERVPRO is one of the best companies around. John and his crew are fast, efficient, professional, honest and courteous. I am highly satisfied in the service I received for water restoration in my home. I would recommend this company to anyone who is in a water crisis. John and his crew promptly ensured that minimal damage was done to my home by a buster water source."

— Theresa D. in Exeter, PA

Community is Important: 

Since our franchise opened in 2016 our community has been very important to us. We want to help the community thrive by assisting those in need, keeping the area safe and making the area the best it can be. Below are a few organizations we have had the pleasure of being part of:

  • Accredited with the Better Business Bureau
  • American Red Cross
  • CASA of Luzerne County 
  • Community Reading Day
  • Greater Wilkes-Barre Chamber of Commerce
  • Head Start Program
  • PGA Tour
  • Toys for Tots
  • Tunkhannock Rotary Club
  • Wyoming County Chamber of Commerce

Commercial Property Water Damage Tunkhannock, PA

5/2/2019 (Permalink)

We can help your business get back up and running following an emergency.

Following an emergency at your Tunkhannock business, we can be there to help. 

Your business appearance speaks volumes to your customers. So when the need arises for emergency restoration services, we have the training and expertise to help make it “Like it never even happened.”

There's never a good time for fire or water damage to strike your property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need. 

Below are some of the Commercial Properties we have done restoration work for: 

- Commonwealth Health System 

- Dallas School District 

- Dundee Gardens 

- Eagle Ridge

- Grotto Pizza 

- Holiday Inn 

- Latter-day Saints

- OfficeMax

- Pittston Housing Authority 

- Planet Fitness

- Preservation Management Inc. 

- Red Leaf Salad Company 

- Ross Stores 

- SDK Apartments 

- Shadowbrook Resort 

- Weis Markets

- Wilkes-Barre Housing Authority 

- Wyoming Area School District 

- Wyoming Seminary School District 

- YMCA

Celebrating 3 Years of Business

4/29/2019 (Permalink)

Thank you to everyone who made it possible!

SERVPRO of Kingston, Pittston City and Wyoming County Celebrates 3 Years in Business.

On Saturday, April 27th, 2019, SERVPRO of Kingston, Pittston City and Wyoming County celebrated 3 years since opening our doors for business. Our franchise has come a long way since that day in 2016 and we have all of you to thank for that. 

When franchise owner, John Lazo, first opened the business, his goal was to provide the best customer service to our customers in the restoration industry. Raised in Northeastern Pennsylvania, John prides himself on a work ethic handed down from his family.

NEPA has a reputation of hard working people and what better area to operate a business where we set the standard for excellence. Our franchise has continued to grow every year from day 1 and we look forward to serving you for your residential or commercial needs.

We are very proud to be a leader in Fire & Water Damage Restoration and also part of our community. We've been honored to be affiliated with the following organizations: 

  • Accredited with the Better Business Bureau
  • American Red Cross
  • Business Networking International 
  • CASA of Luzerne County
  • Community Reading Day
  • Greater Wilkes-Barre Chamber of Commerce
  • Northeast Sight Services
  • PGA Tour
  • Tunkhannock Rotary Club Member
  • Toys for Tots
  • Wyoming County Chamber of Commerce

Thank you to everyone who has made this 3 year anniversary possible! 

Spring Cleaning is Right Around the Corner

2/21/2019 (Permalink)

Time to Spring Clean

Life happens. Kids spill drinks, pets have accidents and homes get dirty - especially during the winter months. We have the expertise to provide a deeper clean than your basic house cleaning service. The residential cleaning services performed by us will not only ease the burden of the constant maintenance of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Need Cleaning Services?
Call Us Today 570-714-0090

Residential Cleaning Services include:

Carpet & Upholstery Cleaning

The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Air Duct Cleaning

We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Odor Removal

Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

Sewage and Biohazard Clean Up

SERVPRO experts are ready to assist in the clean up of sewage and other biohazard materials and provide deep cleaning services for your home. Find out more about our franchise professionals.

Getting a jump start on your spring cleaning? Give us a call - 570-714-0090 

Commercial 24/7 Restoration Team in NEPA

1/4/2019 (Permalink)

We restore both commercial and residential properties.

Flooding and water damage events at Wilkes-Barre commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About Us

SERVPRO of Kingston, Pittston City and Wyoming County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Residential & Commercial Water Damage Restoration

1/2/2019 (Permalink)

We're faster to any size disaster

Residential and Commercial Restoration Services

With over 1,700 Franchises nationwide, SERVPRO is a leader in the restoration industry and its professionals are faster to any size disaster. We are available 24 hours/7 days a week and are ready to restore or clean your property.

SERVPRO Franchise Professionals

  • Provide 24/7 Emergency Service
  • Highly Trained Technicians 
  • Faster to Any Size Disaster
  • A Trusted Leader in the Industry with over 1,700 Franchises
  • Preferred Vendor for Many National and Local Insurance Companies

Have Questions? – We’re Here to Help - 570-714-0090 

Residential Services

Whether you need emergency flood damage restoration or top-to-bottom home cleaning, you can trust us to make your house feel like home again. We have the training, experience, and equipment to quickly get your home looking its best. 

Commercial Services

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of Kingston, Pittston City and Wyoming County has the training and expertise to help make it “Like it never even happened.” We are proud to serve all of Luzerne and Wyoming Counties. 

Winter Storm - Damage & Cleanup in NEPA

1/2/2019 (Permalink)

Winter Storm Damage? Give us a call

SERVPRO of Kingston, Pittston City and Wyoming County specializes in damage restoration that is caused by heavy storms.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit NEPA, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm Damage? 
Call Us Today 570-714-0090

Water Damage Services in all of Luzerne County

1/1/2019 (Permalink)

Your water damage problem is our solution. Give us a call.

Our Water Damage Restoration Process

When responding to a water damage emergency, we begin with a detailed inspection of your home or property, including a damage assessment. At this stage, our professionals are trying to determine the scope of the damage so that we can develop an appropriate plan of action.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

After the inspection and damage assessment step, the water extraction process begins. This step removes the majority of the water. We use powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of gallons of water from your property.

Drying / Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers to dry your home or business. We’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

  • Use Dehumidification Equipment
  • Use Monitoring Equipment to Track Progress

Water Damage in your home or business? Call the professionals who could make it "Like it never even happened." 570-714-0090. We are proud to be Wilkes-Barre's leading restoration company and serve all of Luzerne County and surrounding areas in NEPA. 

Happy 2019 New Year!

1/1/2019 (Permalink)

Wishing you and your loved ones a happy and healthy 2019.

Concluding 2018, our team wants to say thank you for another wonderful year! To our customers, community partners and business partners, we couldn't do this without you. We're looking forward to 2019 - - Happy New Year! 

We wish you and your loved ones a happy and healthy start to the New Year!

Why Choose SERVPRO?

12/12/2018 (Permalink)

Our trained technicians are always here to help.

Why should you choose SERVPRO for your emergency restoration needs? First off, our technicians are highly trained restoration specialists.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Kingston, Pittston City and Wyoming County offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

Biohazard Cleanup at a Commercial Property

12/3/2018 (Permalink)

During stressful and vulnerable situations, call us, we will help.

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Kingston, Pittston City and Wyoming County is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.

Need Biohazard Cleanup Services?
Call Us Today – (570) 714-0090

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Common Biohazard Scenarios

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO Franchise Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. We follow federal and state guidelines to properly clean all surfaces.

24 Hour Emergency Service

We are available 24 hours a day—our highly trained technicians are standing by. We have the qualified trained professionals who are ready to respond to these incidents. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Post Holiday Cleaning in Wilkes-Barre, PA

11/26/2018 (Permalink)

Don't feeling like cleaning after the Holidays this year? Call us, we can do it for you!

Life happens. Kids spill drinks, pets have accidents and homes get dirty - especially following the holidays. SERVPRO of Kingston, Pittston City and Wyoming County have the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Residential Cleaning Services include:

Carpet & Upholstery Cleaning

The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Air Duct Cleaning

We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Odor Removal

Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

Need Cleaning Services?
Call Us Today – (570) 714-0090

Cooking Safely this Thanksgiving

11/9/2018 (Permalink)

Practice Fire Safety this Thanksgiving.

As Thanksgiving approaches, it's important to remember fire safety while preparing meals for the holiday. First responders are called out to nearly 2,000 home fires on Thanksgiving and most are due to unattended cooking. Please practice cooking safety this season and use the tips below from NFPA to ensure a fun and safe Thanksgiving feast. 

Safety tips
  • Stay in the kitchen when you are cooking on the stovetop so you can keep an eye on the food.
  • Stay in the home when cooking your turkey and check on it frequently.
  • Keep children away from the stove. The stove will be hot and kids should stay 3 feet away.
  • Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
  • Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
  • Keep knives out of the reach of children.
  • Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
  • Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
  • Never leave children alone in room with a lit candle.
  • Make sure your smoke alarms are working. Test them by pushing the test button.

From our family to yours, Happy Thanksgiving!

Source: www.nfpa.org

2018 Halloween Safety Tips

10/18/2018 (Permalink)

Happy Halloween!

Happy Halloween! Be Safe while out Trick or Treating!

Costume Safety

To help ensure adults and children have a safe holiday, the American Academy of Pediatrics has compiled a list of Halloween safety tips. Before Halloween arrives, be sure to choose a costume that won't cause safety hazards.

  • All costumes, wigs and accessories should be fire-resistant
  • Avoid masks, which can obstruct vision
  • If children are allowed out after dark, fasten reflective tape to their costumes and bags, or give them glow sticks
  • When buying Halloween makeup, make sure it is nontoxic and always test it in a small area first
  • Remove all makeup before children go to bed to prevent skin and eye irritation

When They're on the Prowl

  • A responsible adult should accompany young children on the neighborhood rounds
  • If your older children are going alone, plan and review a route acceptable to you
  • Agree on a specific time children should return home
  • Teach your children never to enter a stranger's home or car
  • Instruct children to travel only in familiar, well-lit areas and stick with their friends
  • Tell your children not to eat any treats until they return home
  • Children and adults are reminded to put electronic devices down, keep heads up and walk, don't run, across the street

Safety Tips for Motorists

NSC offers these additional safety tips for parents – and anyone who plans to be on the road during trick-or-treat hours:

  • Watch for children walking on roadways, medians and curbs
  • Enter and exit driveways and alleys carefully
  • At twilight and later in the evening, watch for children in dark clothing
  • Discourage new, inexperienced drivers from driving on Halloween

Source: https://www.nsc.org

Fire Prevention Week 2018

10/5/2018 (Permalink)

Look. Listen. Learn. Be aware. Fire can happen anywhere.

In a fire, mere seconds can mean the difference between a safe escape and a tragedy. Fire safety education isn’t just for school children. Teenagers, adults, and the elderly are also at risk in fires, making it important for every member of the community to take some time every October during Fire Prevention Week to make sure they understand how to stay safe in case of a fire.

This year’s FPW campaign, “Look. Listen. Learn. Be aware. Fire can happen anywhere,” works to educate people about three basic but essential steps to take to reduce the likelihood of having a fire––and how to escape safely in the event of one:

LOOK
Look for places fire could start. Take a good look around your home. Identify potential fire hazards and take care of them.

LISTEN
Listen for the smoke alarm. You could have only minutes to escape safely once the smoke alarm sounds. Go to your outside meeting place, which should be a safe distance from the home and where everyone should know to meet.

LEARN
Learn two ways out of every room and make sure all doors and windows leading outside open easily and are free of clutter.

Source: https://www.nfpa.org

Fire Damage Cleanup in Pittston, PA

10/1/2018 (Permalink)

Practice Fire Safety in the Kitchen

As the weather gets cooler and we get into Fall and Winter, many are ready to do some comfort food cooking. Whether you're a pro or new to the kitchen, it's important to remember fire safety. Emergencies can happen to anyone. Below are some steps to ensure safety while cooking this season. 

What you should know about home cooking safety

  • Be on alert! If you are sleepy or have consumed alcohol, don’t use the stove or stovetop.
  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
  • If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire — oven mitts, wooden utensils, food packaging, towels or curtains — away from your stovetop.

If you have a cooking fire

  • Just get out! When you leave, close the door behind you to help contain the fire.
  • Call 9-1-1 or the local emergency number after you leave.
  • If you try to fight the fire, be sure others are getting out and you have a clear way out.
  • Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled.
  • For an oven fire, turn off the heat and keep the door closed.
  • Call us at 570-714-0090 for fire damage restoration services. 

Source: https://www.nfpa.org

Preparing for a Hurricane in Luzerne County

9/5/2018 (Permalink)

Ready for whatever happens.

It has been six years since our last hurricane in NEPA, but it is always important to be prepared for one. The Atlantic hurricane season is June 1 through November 30 each year. As we are in the middle of the season, please follow these important hurricane preparedness tips from CDC:

  • Take basic steps now to ensure your safety should a storm hit.
  • Stock your home and your car with supplies.
  • Create a family disaster plan.
  • Avoid flooded areas and take precautions before, during, and after a flood.
  • Never ignore an evacuation order.
  • Understand older adult health and medical concerns.
  • Ensure your pet’s safety before, during, and after an emergency.
  • Ensure your CO detector has working batteries. Place generators outside at least 20 feet from any door, window, or vent.
  • Learn how to avoid injuries, make sure your food and water are safe, and clean safely.
  • Following a hurricane, our SERVPRO franchise can be reached 24/7 to mitigate the storm damage and any secondary damage such as mold. 

We are always here to help! - 570-714-0090

Source: https://www.cdc.gov

Crime Scene Cleanup

9/5/2018 (Permalink)

Biohazard situations require professional attention.

Trauma and Crime Scene Clean Up

After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have blood and other biohazard contaminants that pose a serious health risk. SERVPRO of Kingston, Pittston City and Wyoming County will respond immediately and has the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.

Need Trauma or Crime Scene Cleanup? Call Today – (570) 714-0090

Our technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business. Our first focus is always safety, since crime or accident scenes may involve bloodborne pathogens, harmful chemicals, and other dangers. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Crime Scene and Trauma Cleaning Services

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

Common Trauma and Crime Scene Scenarios

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, we can clean and restore your property after a crime scene investigation.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Our trained Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

Many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. Our technicians follow federal and state guidelines to properly clean all surfaces.

Thank you!

8/31/2018 (Permalink)

Thank you to your sponsors and golfers!

On behalf of SERVPRO of Kingston, Pittston City and Wyoming County, we would like to say a bug thank you to our sponsors and golfers of our 1st annual golf tournament beneftting CASA of Luzerne County. With your generous donations and support, we were able to host an event to help children in our local community live safe more secure lives. 

CASA of Luzerne County is a non-profit 501(c)3 child advocacy organization that was established in 2013. Their mission is to recruit, train, and support community volunteers to serve as the voice of abused and neglected children in the Luzerne County court system so that these children will be safe, secure, and given the opportunity to thrive. CASA envisions a community in which every abused and neglected child in Luzerne County has a safe, permanent, loving home and the support to become a healthy, empowered adult.

This organization dedicates their mission to children in our local court system, and the community support we witnessed through our golf tournament was remarkable. Thank you again for your thoughtfulness, generosity and continued support of CASA of Luzerne County. We are so grateful that we could work together to make a difference in the lives of so many children. 

2018 Wyoming County Chamber FallFest Mixer

8/6/2018 (Permalink)

Don't forget your tickets for the 2018 WyCCC FallFest Mixer!

More than 650 people attended the WyCCC Fallfest Mixer in September 2017 at Shadowbrook Inn and Resort! Attendees enjoyed delicious appetizers from many local restaurants, music from local bands playing modern and classic party songs, Fireworks by Donnora.

The date has been set the Wyoming County Chamber of Commerce Fallfest Mixer with presenting sponsor Cabot Oil & Gas Corporation for 2018. The event will be held on Thursday evening, September 27, 2018 at Shadowbrook Inn & Resort and will bring together business professionals from companies large and small for an evening of camaraderie, food & entertainment! 

The WyCCC Great Fallfest Mixer will feature a variety of delicious food brought to you by local restaurants & caterers, drinks, excellent desserts and music by Tommy Guns Band!

Don't miss the opportunity to partner with the Wyoming County Chamber of Commerce to bring forward this exciting evening.

Tickets and sponsorship are available now online! For questions please contact the Wyoming County Chamber of Commerce at (570) 836-7755 or gina@wyccc.com

Last Call for Golfers!

7/27/2018 (Permalink)

Join us for a Round of Golf!

As a proud partner and the official cleanup and restoration company of the PGA tour, SERVPRO of Kingston, Pittston City and Wyoming County is very excited to announce our 1st Annual Golf Tournament Benefiting CASA of Luzerne County! It will be held on Monday, August 27th at Fox Hill Country Club in Exeter, PA. All proceeds raised will benefit CASA of Luzerne County - https://luzernecasa.org/

Golfer Registration Deadline is Monday, August 6th! 

Cost: $125 - Single Player

         $475 - Foursome

Cost Includes: 18 Holes of Golf w/ Cart, Lunch, Cocktail Reception with Open Bar & Hors d’ oeuvres, Prizes & Gift Bags. 

Registration - 9:00 am
Shotgun Start - 10:00 am
Cocktail Reception - 3:00 pm 

More about CASA of Luzerne County:

CASA of Luzerne County is a non-profit 501(c)3 child advocacy organization that was established in 2013. Their mission is to recruit, train, and support community volunteers to serve as the voice of abused and neglected children in the Luzerne County court system so that these children will be safe, secure, and given the opportunity to thrive. CASA envisions a community in which every abused and neglected child in Luzerne County has a safe, permanent, loving home and the support to become a healthy, empowered adult. 

"I think children deserve to have the opportunity to pursue their dreams."

— John Aciukewicz, Esq., Executive Director, CASA of Luzerne County

Join us on Monday, August 27th to support this wonderful organization. Contact Chelsea with any questions or to register - cenglish@SERVPRO10509.com 

Join us for our 1st Annual Golf Tournament Benefiting CASA of Luzerne County!

5/11/2018 (Permalink)

All proceeds will benefit CASA of Luzerne County!

Save the Date!
Monday, August 27th!

As a proud partner and the official cleanup and restoration company of the PGA tour, SERVPRO of Wyoming County/Kingston Township is very excited to announce our 1st Annual Golf Tournament Benefiting CASA of Luzerne County! It will be held on Monday, August 27th at Fox Hill Country Club in Exeter, PA. All proceeds raised will benefit CASA of Luzerne County - https://luzernecasa.org/

Golfer Registration and Sponsorships are now available! 

Cost: $125 - Single Player

         $475 - Foursome

Cost Includes: 18 Holes of Golf w/ Cart, Lunch, Cocktail Reception with Open Bar & Hors d’ oeuvres, Prizes & Gift Bags. 

Registration - 9:00 am
Shotgun Start - 10:00 am
Cocktail Reception - 3:00 pm 

Sponsorships: 

Cocktail Hour Sponsor - $2,000
Lunch Sponsor - $1,500
Raffle Prize Sponsor - $500
Vendor Booth Sponsor - $250
Goody Bag Sponsor - $200
Hole Sponsor - $100  

If interested in golfing our sponsoring this event, please contact Chelsea English at 570-550-5899 or cenglish@SERVPRO10509.com 

Looking forward to a round of golf! 

SERVPRO of Wyoming County/Kingston Township Celebrates 2 Years of Business!

4/27/2018 (Permalink)

Thank you for all the support over the past two years!

On April 27, 2018 we were very grateful to be celebrating two years of business! We couldn't have done it without our amazing customers, team, and everyone who has supported us in growing our business.

We appreciate the opportunity to be a trusted leader in the restoration industry of NEPA and the surrounding areas. We are and will continue to be dedicated to responding faster to any size disaster with the training, equipment, and experience to respond to your restoration or cleaning needs.

We look forward to serving the area for many more years to come. From the bottom of our hearts, Thank you!

Ice Jams causing Flooding in your Avoca or Duryea property?

1/23/2018 (Permalink)

Ice Jams can cause severe flooding to your home or business.

Ice Jams in Avoca and Duryea, PA

When the recent snow began to melt it added water to the ground that drained away in the same way as water from rainfall. As snow accumulates and becomes compacted during the winter the ratio of snow to water decreases. As us in NEPA have noted, we started the winter off strong with one weekend reaching lows in the negative 20's! As the temperatures rose to near 50 the following week, we saw freezing and melting of water surfaces. The most likely times are freeze-up jams in early winter and break-up jams early spring. Freeze-up jams typically result in minimal if any flooding. Break-up jams usually cause the most damage and flooding. In addition to flooding, break-up ice jams can cause significant property damage. They have been known to push entire houses off their foundations and rip wooden decks from other homes.

If your Avoca or Duryea home or business is suffering from flooding caused by ice jams, you can call our SERVPRO franchise 24/7 at 570-714-0090. We will respond immediately to restore any of the damage.

Source: http://www.weather.gov/media/dmx/Hydro/DMX_InfoSht_IceJamsAndFlooding.pdf

Wishing our Clients, Residents, and the NEPA Community a very Happy & Healthy start to the New Year!

12/27/2017 (Permalink)

Happy New Year!

As we enter into 2018, our family at SERVPRO of Wyoming County/Kingston Township would like to wish you a very happy and healthy start to the New Year!

We'd like to thank all of our customers, partners, and employees who made 2017 the incredible year that it was. We are looking forward to 2018! 

Fire Prevention Week 2017

10/9/2017 (Permalink)

“Every Second Counts: Plan 2 Ways Out!”

Fire Prevention Week

According to the National Archives, Fire Prevention Week is the longest running public health observance. This year, we would like to share some tips from the National Fire Protection Association for your families' safety. Their campaign this year is "Every Second Counts: Plan 2 Ways Out!" 

In a fire, seconds count. Seconds can mean the difference between residents of your community escaping safely from a fire or having their lives end in tragedy. That’s why this year’s Fire Prevention Week theme: “Every Second Counts: Plan 2 Ways Out!” is so important. It reinforces why everyone needs to have an escape plan.

Here’s this year’s key campaign messages:

  • Draw a map of your home with all members of your household, marking two exits from each room and a path to the outside from each exit.
  • Practice your home fire drill twice a year. Conduct one at night and one during the day with everyone in your home, and practice using different ways out.
  • Teach children how to escape on their own in case you can’t help them.
  • Make sure the number of your home is clearly marked and easy for the fire department to find.
  • Close doors behind you as you leave – this may slow the spread of smoke, heat, and fire.
  • Once you get outside, stay outside. Never go back inside a burning building.

Source: http://www.nfpa.org/Public-Education/Campaigns/Fire-Prevention-Week/About-Fire-Prevention-Week

Don't Forget Your Tickets for the 2017 WyCCC Fall Fest Mixer!!

8/29/2017 (Permalink)

Proud Sponsors of the 2017 WyCCC Fall Fest Mixer!

SERVPRO of Wyoming County/Kingston Township is a proud sponsor of the 2017 WyCCC Fall Fest Mixer!

In 2016, more than 600 people attended the Wyoming County Chamber of Commerce Fall Fest Mixer at Shadowbrook Inn and Resort. 

The 2017 Wyoming County Chamber of Commerce Fall Fest Mixer will take place Thursday evening, September 28 at Shadowbrook Inn & Resort and will bring together business professionals from companies large and small for an evening of camaraderie, food & entertainment! 

The WyCCC Great Fallfest Mixer will feature a variety of delicious food brought to you by local restaurants & caterers, drinks, and excellent desserts. Live music from local artist, Shane Fabiani, food, cash bar, and fireworks! 

Participating Restaurants to date:
Shadowbrook Inn and Resort
Stone Hedge Golf Club
The Yearbook Diner & The Blogg Pub & Grill
The Warren Hotel-Your Hometown Pub & Eatery
Constantino's Catering
Alter House
Catering the Wright Way
The Hayloft Tavern and Grill
Main Entrée
McCain Foodservice
Cigars On State 

This will surely be a great night for everyone, and we are proud to be a 2017 Sponsor!

Tickets are available online at http://www.wyccc.com/fallfest-mixer.

Don't miss the opportunity to partner with the Wyoming County Chamber of Commerce to bring forward this exciting evening. Tickets and sponsorships are available now online! For questions, please contact the Wyoming County Chamber of Commerce at (570) 836-7755 or gina@wyccc.com

SERVPRO of Wyoming County/Kingston Township Celebrates 1 Year of Service

4/28/2017 (Permalink)

The Greater Wilkes-Barre Chamber of Commerce helped in celebrating the grand opening of SERVPRO of Wyoming County/Kingston Township's new location.

Celebrating 1 Year of Service! 


On Thursday, April 27th, the Greater Wilkes-Barre Chamber of Commerce helped in celebrating the grand opening of SERVPRO of Wyoming County/Kingston Township's new location.


Along with a ribbon cutting ceremony at the new location at 210 Division Street, Kingston, SERVPRO of Wyoming County/Kingston Township recognized its one year anniversary and success in service.


SERVPRO of Wyoming County/Kingston Township specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO can also mitigate mold and mildew from your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." 


SERVPRO of Wyoming County/Kingston Township provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.


For emergency services, contact SERVPRO of Wyoming County/Kingston Township at 570-714-0090. 

Join us for the WyCCC Fall Fest Mixer

4/3/2017 (Permalink)

SERVPRO of Wyoming County/Kingston Township is a proud "Chamber Supporter" Sponsor of this year's WyCCC Fall Fest Mixer!

Join SERVPRO of Wyoming County/Kingston Township as we proudly sponsor the 2017 WyCCC FallFest Mixer! 

 

More than 600 people attended The GREAT Fallfest Mixer in October of 2016 at Shadowbrook Inn and Resort

The date has been set for the Wyoming County Chamber of Commerce Fallfest Mixer - Thursday evening, September 28, 2017 at Shadowbrook Inn & Resort and will bring together business professionals from companies large and small for an evening of camaraderie, food & entertainment! 

The WyCCC Great Fallfest Mixer will feature a variety of delicious food brought to you by local restaurants & caterers, drinks, excellent desserts and music.

Don't miss the opportunity to partner with the Wyoming County Chamber of Commerce to bring forward this exciting evening.

Tickets and sponsorship are available now online! For questions please contact the Wyoming County Chamber of Commerce at (570) 836-7755 or gina@wyccc.com

Sponsorship Opportunities
 
Entertainment Sponsor - $2,000
· 8 VIP tickets to the event
· Company logo displayed on event welcome banner
· Company logo on the event page of WyCCC website
· Recognition on the WyCCC social media pages
 
Advertising Sponsor - $1,000
· 6 VIP tickets to the event
· Company listed on event welcome banner
· Company listed on the event page of WyCCC website
· Recognition on the WyCCC social media pages

Prize Sponsor - $500
· 4 VIP tickets to the event
· Company listed on event welcome banner
· Company listed on the event page of WyCCC website
· Recognition on the WyCCC social media pages
 
Chamber Supporters - $250
· 2 VIP tickets to the event
· Company listed on event welcome banner
· Company listed on the event page of WyCCC website
· Recognition on the WyCCC social media pages
 
Employee Night Out - $100  -  OFFER ENDS Monday September 11
· 5 Standard tickets to the event (drinks not included)
· Company listed on event page of WyCCC website

5th Annual Chip in for Sight Golf Tournament with the Greater Wilkes-Barre Association for the Blind

3/31/2017 (Permalink)

SERVPRO of Wyoming County/Kingston Township is proud to be a Showcase Sponsor for this year's tournament!

The 5th Annual Chip in for Sight Golf Tournament will be held on Monday, June 5, 2017 at Fox Hill Country Club!!


Please join SERVPRO of Wyoming County/Kingston Township as we take part in our first event with The Greater Wilkes-Barre Association for the Blind! The GWB Association for the Blind will once again be returning to the Fox Hill Country Club for their 5th Annual Chip in for Sight Golf Tournament! This tournament was filled with fun right from the start. Registration will begin promptly at 11:00am, followed by the famous Blindfold Putting Contest with a shot gun start at 12pm. A cocktail reception will begin around 5:00pm with light dinner fare served and program to follow around 5:30pm. 


If you are interested in participating  - $125 for a single golfer and $500 for a Foursome (Capitan and Crew format). Reservations are required on or before Friday, May 26, 2017. Registration forms can be found here and returned to Amy


Entry Fee Includes:
18 Holes of Golf with Cart
Charcoal Fired Grill Lunch options
Cocktail/Dinner Reception
Free Beer
~Courtesy of SBC~
Prizes and Awards
Gift Bags


All checks made payable to the GWB Association for the Blind and any credit card payments can be made by contacting Amy at 570-693-3555 x223 or via email at amy@wilkesbarreblind.com


SPONSOR OPPORTUNITIES! There are some new options for the 5th Anniversary too - please take a look and consider becoming a sponsor!

Strike Up Some Family Fun for Give Kids The World!

3/31/2017 (Permalink)

SERVPRO of Wyoming County/Kingston Township is a Proud Lane Sponsor for the Strike Up Some Family Fun Bowling Event!

Join SERVPRO of Wyoming County/Kingston Township on Monday, May 1st as we proudly sponsor the Strike up some Family Fun Bowling Event!


Show us your bowling skills at Chacko's Family Bowling Center for a fun family night! All proceeds will benefit Give Kids The World! Prices include shoe rentals, pizza, soda, and 3 games! Please reserve your lane at the link provided or call The Holiday Inn Wilkes-Barre! Hope to see you there!


To reserve a lane please call 570-822-1011 ext 7185 or visit https://kidsstrikenight.eventbrite.com

Event: Strike Up Some Family Fun Bowling Event with the Holiday Inn Wilkes Barre!

When: Monday, May 1st

Time: 6pm - 8pm

Price: $20 Adults $15 Children

Includes: 3 games, Shoe rental, Pizza & soda!!

All proceeds will benefit Give Kids the World! For more information about Give Kids The World please log on to www.gktw.org


 

SERVPRO of Wyoming County/Kingston Township Donates to Local Toys for Tots

1/12/2017 (Permalink)

SERVPRO of Wyoming County/Kingston Township was honored to donate to our local Toys for Tots foundation this holiday season. 

The mission of the U. S. Marine Corps Reserve Toys for Tots Program is to collect new, unwrapped toys during October, November and December each year, and distribute those toys as Christmas gifts to less fortunate children in the community in which the campaign is conducted.

Our goal was to spread holiday cheer to local families in need during the holiday season.

The Toys for Tots foundation works tirelessly each and every holiday season to ensure each child has a special gift to unwrap. We appreciate all they do and SERVPRO of Wyoming County/Kingston Township was happy to donate to the foundation this year! 

Source: http://www.toysfortots.org/about_toys_for_tots/toys_for_tots_program/default.aspx

Categories

Archived Posts