Why Choose SERVPRO?

5/2/2019 (Permalink)

We're proud to be a leader in the restoration industry.

There are many Restoration Companies in the Field. What makes SERVPRO different? 

Mandatory Certifications: 

Upon hire, our production technicians and chiefs are required to receive their restoration certifications and training. Before they step foot onto an emergency loss, they are fully educated on the restoration process. Below are the certifications that our employees receive with SERVPRO when joining our team. 

Certifications

• ASD - Applied Structural Drying Technician
• ECTP - Employee Certification Training Program
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• RRRP - Lead-Based Paint Activities and Renovation
• WRT - Water Damage Restoration Technician

Advanced Equipment & Technology:

Recent years have seen a rapid advancement in the equipment and process used in the restoration industry. These changes allow us to restore a property back to preloss condition quickly, reliably, and more effectively. We use equipment that is Institute of Inspection Cleaning and Restoration Certification approved.

Fast 24 Hour Response: 

This is Simple. We respond to Emergency Situations 24/7 365 days a year. In an emergency, you can expect a response from our team all hours of the day. 

Customer Satisfaction:

We pride ourselves on customer satisfaction and explaining the restoration process to our customers from start to finish. Hear what our customers are saying! 

"SERVPRO is one of the best companies around. John and his crew are fast, efficient, professional, honest and courteous. I am highly satisfied in the service I received for water restoration in my home. I would recommend this company to anyone who is in a water crisis. John and his crew promptly ensured that minimal damage was done to my home by a buster water source."

— Theresa D. in Exeter, PA

Community is Important: 

Since our franchise opened in 2016 our community has been very important to us. We want to help the community thrive by assisting those in need, keeping the area safe and making the area the best it can be. Below are a few organizations we have had the pleasure of being part of:

• Accredited with the Better Business Bureau
• American Red Cross
• CASA of Luzerne County 
• Community Reading Day
• Greater Wilkes-Barre Chamber of Commerce
• Head Start Program
• PGA Tour
• Toys for Tots
• Tunkhannock Rotary Club
• Wyoming County Chamber of Commerce